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HDFC

India,
Karnataka

Consumer complaints and reviews about HDFC

Kalaivani M
 
Dec 28, 2017

Loss of Amount

My food card was having balance of 491.1. After that I just did a swipe of 33 and I got a message saying balance is 138.1. Request you to refund my missing amount (320).

Food card number ############2831
Email id :[email protected]
Employer :TCS


Thanks
Kalai Muthuveeran
Syed Fahad ahmed
 
Dec 21, 2017

Stop one assist plan

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3693 without informing for the service which I have not asked for.
I am not interested about this service and don't want this membership So cancel the membership and refund this debited amount of rs.1399/-

Name :- syed Fahad ahmed
Mobile no. :- [protected]
Credit card number ending :- 3693
Nithish_
 
Oct 28, 2017

DEBIT CARD TRANSACTION

Hi when I swiped my debit card twice transaction was failure so for 2400 Rs got deducted but this hdfc bank just refunded 1200rs and that too after 2 months and still after 4 months they haven't refunded the remaining 1200 and they are telling that transaction was success.What if the amount was huge.This bank is cheating it's customers
Raju141014
 
Oct 26, 2017

Customer privacy is at risk

I'm an private employee from Bangalore. Recently I had applied for credit card which I received and was happy. 1 month the minimum payment was not paid and to my surprise,the collection executives who called me tells me my Exact money balance in my account. I wonder where the security and privacy for our accounts is. I was shocked when the collection executives told me my account balance and also calls me immediately after my account is credited with my salary and tells, 10mins back u have got ur salary of .rs. Please pay immediately.
I am closing my HDFC salary account and also shortly I am opting out of banking relationship with HDFC for ever.

The bank should be sued for not maintaining customer privacy.
The collection agent who visited my residence for minimum payment on my credit cards, discloses my exact salary on the date, exact balance in my account, and when asked for the company ID, he does not show it, rather does he have one. Where is privacy and security.
[email protected]
 
Oct 11, 2017

AMB CHRG INCL GST

Account #: 00751610111874

without any notice, HDFC charged the below fees

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit
05 Oct 2017 AMB CHRG INCL GST FOR AUG2017-MIR1727844529580 MIR1727844529580 05 Oct 2017 8.00
18 Sep 2017 AMB CHRG INCL GST FOR AUG2017-MIR1725258806303 MIR1725258806303 18 Sep 2017 345.76
21 Aug 2017 AMB CHRG INCL GST FOR JUL2017-MIR22992465739 MIR22992465739 21 Aug 2017 708.00
21 Aug 2017 AMB CHRG INCL GST FOR JUN2017-MIR22989779448 MIR22989779448 21 Aug 2017 177.00
17 Aug 2017 INST-ALERT CHG INC GST APR-JUN2017-MIR22478816054 MIR22478816054 17 Aug 2017 17.70
ganesh bidave
 
Oct 3, 2017

fail to recognise IFSC code

Dear sir,
i added beneficiary name with IFSC code in Net banking but while transferring money it showing error as Beneficiary IFSC code is invalid,even though IFSC code is correct.

Please help me out.

Thanks,
sudarsansudarsan
 
Sep 11, 2017

GST DEDUCTED WITH OUT DELIVERING PRODUCT

Unethical Business Practice By HDFC. Respected Company secretary and other senior officers of HDFC.
I am writing this email to you people as HDFC customer grievance redressal system is not working properly .(Both level 1 & Level 2) I am an existing customer of HDFC and below are my grievance where I need your urgent attention.

Sir As an citizen of India from Bangalore I had applied for home loan in HDFC and my home loan application is 627512949.
Sir HDFC has rejected my loan application but deducted amount of INR 1800 towards.

Sir I have not received the loan product from HDFC then how can they deduct INR 1800 towards loan.

Sir I request you to take up this matter with concerned offecials of HDFC and help me in getting my money of INR 1800

I had approached the relevance redrassal officer of HDFC ltd but they are not taking any action on my compliant.

Below are the details of Home loan application
Finance company- HDFC ltd (https://www.hdfc.com)
Home loan application no --627512949
Home loan applicant- SUDARSAN SETHI
HOME LAN APPLICANT CONTACT NO - 9986171290
THANKS & REGARDS SUDARSAN SETHI CITIZEN OF INDIA FROM BANGALORE KARNATAKA
Pradeep 7513
 
Sep 9, 2017

Money lost

Hi Team,

When I was transferring money from payz app it showed transaction failure but money was taken from wallet it's not showing money in wallet or either bank also I lost 5000rs please revert it back to my account.

Date of transaction: 6/9/2017
Money lost : 5000rs
Email : [email protected]
Phone : 9964988895

Note : complaint already raised on the 6th but no response via email customer care number always busy

Regards,
Pradeep P
sandienights
 
Sep 1, 2017

AMB deduction

Hi,

There have been AMB deductions in my brother's account for the past 3 months. 708 rupees per month. I do not understand this white-collar cheating in broad daylight with out any notice. It was a salary account (with zero minimum balance), and now after the direct deposits stopped, I think you converted it to a regular savings account without informing me. I am glad that I switched to Citi over HDFC for my salary account. I know HDFC won't care to do a refund or whatever.

Whoever is reading this, please don't choose HDFC for your savings account. There are a bunch of other banks (like Citi) which have a ton of better benefits.

Regards,
Amit
Santhu Santhosh
 
Aug 30, 2017

Cancellation of One Assist & refund of money

I AM HDFC BANK CREDIT CARD HOLDER. THE BANK HAS AUTO DEBITED RS 1299/- FROM MY CREDIT CARD ENDING WITH 1365 WITHOUT MY CONCERN ON DATE 29/8/2017 . I AM NOT INTERESTED AS OF THIS SERVICE AND DON'T WANT TO THIS MEMBER SHIP ANY MORE. PLEASE I REQUEST CANCEL THE MEMBERSHIP AND REFUND THIS DEBITED AMOUNT OF 1299/


DONT ACTIVATE THIS TYPE OF PLAN IN FUTURE WITH OUT MY KNOWLEDGE.

ONE ASSIST RELATIONSHIP NUMBER

NAME
MEMBER SHIP NUMBER 2591546
CREDIT CARD ENDING NUMBER 1365
MOBILE NO 9964648984
Noah
 
Aug 22, 2017

Amount paid for cibil report

I have applied for CIBIL score online, made a payment 550 trough hdfc netbanking amount got deducted from my account and the "error came like page not found" and didn't get any confirmation. Please reply ASAP.
mail id: [email protected]
Mobile: 8088415423
Roopa Murugan
 
Aug 15, 2017

Please cancel the loan

Hello,

Name: Roopa .M
Loan application no 50194303

One of the sales person by name Jonathan from finance Buddha who called me regards to personal loan and gave me the option of axis bank and Bajaj finance bank after submitting my documents that is ID and address proof and I have signed the application of axis bank but I am still in a wonder that he told let's try with Hdfc for a bigger amount so I just told okie but I did not proceed with signing any legal application I mean filling Hdfc documents but I got the message stating my loan amount is approved I am really worried how does the Hdfc team verify the customer document and I did not even get any verification call nor anything after just submitting my photo copy of if and address proof the sales person number was switched off I tried calling Hdfc loan support team they are just so rude, I immediately wanna close I do not want Hdfc bank to disburse the loan amount and

Please cancel the loan

tma
 
Aug 9, 2017

address problem

Hi ,

I Requested for check book. but my bank account address was there old. i want my check book delivery into new Address that i will mention below. so please send my check book into new Address. i have very urgent requirement. please send me Check book ASAP to below address.


#309, KMS homes, 1st stage,
1st cross,chocolate factory road, Bangalore-560029
Karnataka

my customer ID : 67897164
Ramamohan.jeelaga
 
Jul 18, 2017

HDFC Credit imposed extra amount

Hi,
My total outstanding amount is Rs.70035. I have payed the minimum due amount(Rs.12570) in time only. Now there is showing total amount Rs.72580. how they have to calculated. i am not getting the calculation part. I am trying from last 15days to the customer care numbers num: 040 33016802, 33016801, 9187502, 9187501, ....etc. but no one can't help me. at least single number is also not working properly i hope at least this mail help us.

Thanks
Ramamohan
[email protected]
+91 9849557205
TANISHA RANI
 
Jun 24, 2017

Cancellation of OneAssist

Hi,

I am TANISHA RANI. An amount of Rs2799 was deducted from my HDFC CREDIT CARD for the membership of OneAssist on 21.06.2017. The CARD CARD NUMBER is ################. I want to cancel the OneAssist membership plan and credit back the deducted amount of Rs2799 to my credit card.

So I request you to please cancel this activation against my credit card and refund my money.

MOBILE NO - 9663656206

Thanks.
vinitap
 
Jun 8, 2017

invalid transaction

Hi,

my customer id is 73386369

and my Ac/no is 50100195188608 , PADMANABANAGAR

i made transaction to irctc for ticket booking but that was transaction fail by bank so ticket was not booked but when i checked my accout it was deducted from my account i want my amount back because no transaction happened.
tahseen786
 
May 21, 2017

Maintenance Charge

Hi,

Could you please close my account as every month you are charging maintenance charge.Earlier it was my Salary account but now it is converted to Savings account due to no salary credited into it.

HDFC Account number-50100051576020
Customer ID-56185272.
Moblile number-8553200401
Ref ID-TW1705171071
badrinathsachin
 
May 16, 2017

Customer Grievance

Dear Team,

Greetings for the day!

Firstly I would like to Congratulate on the phenomenal success of HDFC bank on achieving milestones year on year. The younger crowd is associated with HDFC bank due to the quality of service, customer obsession, and Friendliness of your bank associates.

My name is Sachin Kumar B and I am a classic a/c holder (Customer ID: 36984107) for the last 7 years+

You name the type of loan and I am a customer of HDFC, below are few of the loans associated with HDFC bank.

Had a Bike loan (which is closed now)
Had a Personal loan (which is closed now)
I have an existing Housing loan for 51 Lakhs (Loan a/c no: 622635700)
I have an existing Personal loan for 5 lakhs (loan a/c no: 29844674)
I have an existing car loan of 12.5 Lakhs (loan a/c no: 32655989)

I am writing you this email with regards to Car loan a/c, I can recall the urge that I had when I was getting my 1st SUV and reached out to HDFC bank for the car loan, though I could have got better offers from other Nationalized bank but preferred with HDFC Bank as I have all my loans till date associated with HDFC Bank.

I can recall the promises given by HDFC associates while applying for the loan, I was been informed that I will not have a foreclosure charges if I close my loan post 24 months, I waited for 24 months and my Finances were also going better and finally, I opted to close my car loan after paying 25 months of EMI. When I checked with HDFC Loan Service Branch at Indiranagar Bangalore today for closure, I was been informed that there will be charges of 3.45% on the outstanding amount as Foreclosure charges, I tried explaining to the lady that it is a wrong update in your records but she was following her process and declined to waive the foreclosures charges.

She also showed me my signature wherein I had signed agreeing on the same, we Indians still believe in verbal updates and don't end seeing those terms and conditions in a smaller font which was my mistake.

I would request you to please intervene and help me to waive the foreclosure charges of 3.45%, I have already paid an interest amount of more than INR 2 Lakhs for the last 2 years for my car loan

Have attached the loan closure statement that I received from HDFC Bank

Awaiting for a justice.

Your Sincere and Loyal Customer
Sachin Kumar B
8884332211
Dreams to touch the sky can only be made at ground level.
Anand Pandey
 
May 2, 2017

Deduction of money

I could see the deduction of almost Rs 28, 815 from my savings account without any notice.
I did not use this money anywhere. There is no narration of this deduction in my statement. This is the cheap service of HDFC. They exploit their customer by using this trick.
I'm fed up of HDFC cheapness. I want to file a case against them.
Please help in getting this resolved asap.
happytoassist
 
Apr 27, 2017

ONE ASSIST MFEE CANCELLATION

Dear Aravinda,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No.1944071 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Deepali

Team OneAssist
vinay A
 
Apr 24, 2017

NEFT CHGS INCL ST & CESS 070417

Hi Team,

I have savings account in hdfc bank . Most of the time am using netbanking for transactions . Mode of transaction is NEFT for that you people are charging Rs.2+ and Rs.5+ for using NEFT CHGS INCL ST & CESS 070417.I don't know why you people are charging .And from last week that is 17, 18, 19, 20 April my hdfc personal banking is not working properly . it's showing unsuccessful transaction. For per Per transaction you people are charging Rs.11.50. Please make it free . Still you eating my money in the name of NEFT CHGS INCL ST & CESS 070417. Please let me know immediately .

Regards,
Vinay
[email protected]
 
Apr 21, 2017

ONE ASSIST MFEE CANCELLATION

Hi ,

HDFC Credit Card Number : 489377XXXXXX0350

I did n't request for one assist service.
And you people detected Rs.1299 from my card without my permission that is a 1st mistake.
and that money converted into emi this is a 2nd mistake..
Kindly please refund the money.

Thanks & Regards ,
V Aravinda Kumar
SriVaishnavi
 
Apr 6, 2017

Stop SmartPay for Credit Card

Please stop and deactivate Smartpay for my credit card - ############ 8097

I never requested to activate Smartpay for my credit card. Not sure why this has been activated for my credit card nor did i request to link the below bill to the credit card

Stop processing the below transaction since I no longer stay in the house linked to the below electricity bill. If processed please refund the amount. HDFC cannot just activate and process bills as per it's own wish without intimation or request to the customer. This is not at all acceptable

Biller Name: BESCOM
RR Number: 3984832698
Location Code: NA
Meter Reading Date: NA

Due Date: 15th April 2017
Bill Amount (Rs Ps): 761.00
Pay Amount (Rs Ps): 761.00
Pay Date: 6th April 2017
Transaction ID: TXHC39216829
Sivasank
 
Apr 3, 2017

Money didn't transferred

I have transferred money to my sister's account on 3/4/17. Msg came as transaction timed out. Amount debited from my account . Transaction status shows as processor down . Plz refund my money
happytoassist
 
Mar 20, 2017

Cancel ONE ASSIST MFEE policy

Dear Shachi,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No.1843255 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Deepali

Team OneAssist

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