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HDFC

India,
Karnataka

Consumer complaints and reviews about HDFC

vinitap
 
Jun 8, 2017

invalid transaction

Hi,

my customer id is 73386369

and my Ac/no is 50100195188608 , PADMANABANAGAR

i made transaction to irctc for ticket booking but that was transaction fail by bank so ticket was not booked but when i checked my accout it was deducted from my account i want my amount back because no transaction happened.
tahseen786
 
May 21, 2017

Maintenance Charge

Hi,

Could you please close my account as every month you are charging maintenance charge.Earlier it was my Salary account but now it is converted to Savings account due to no salary credited into it.

HDFC Account number-50100051576020
Customer ID-56185272.
Moblile number-8553200401
Ref ID-TW1705171071
badrinathsachin
 
May 16, 2017

Customer Grievance

Dear Team,

Greetings for the day!

Firstly I would like to Congratulate on the phenomenal success of HDFC bank on achieving milestones year on year. The younger crowd is associated with HDFC bank due to the quality of service, customer obsession, and Friendliness of your bank associates.

My name is Sachin Kumar B and I am a classic a/c holder (Customer ID: 36984107) for the last 7 years+

You name the type of loan and I am a customer of HDFC, below are few of the loans associated with HDFC bank.

Had a Bike loan (which is closed now)
Had a Personal loan (which is closed now)
I have an existing Housing loan for 51 Lakhs (Loan a/c no: 622635700)
I have an existing Personal loan for 5 lakhs (loan a/c no: 29844674)
I have an existing car loan of 12.5 Lakhs (loan a/c no: 32655989)

I am writing you this email with regards to Car loan a/c, I can recall the urge that I had when I was getting my 1st SUV and reached out to HDFC bank for the car loan, though I could have got better offers from other Nationalized bank but preferred with HDFC Bank as I have all my loans till date associated with HDFC Bank.

I can recall the promises given by HDFC associates while applying for the loan, I was been informed that I will not have a foreclosure charges if I close my loan post 24 months, I waited for 24 months and my Finances were also going better and finally, I opted to close my car loan after paying 25 months of EMI. When I checked with HDFC Loan Service Branch at Indiranagar Bangalore today for closure, I was been informed that there will be charges of 3.45% on the outstanding amount as Foreclosure charges, I tried explaining to the lady that it is a wrong update in your records but she was following her process and declined to waive the foreclosures charges.

She also showed me my signature wherein I had signed agreeing on the same, we Indians still believe in verbal updates and don't end seeing those terms and conditions in a smaller font which was my mistake.

I would request you to please intervene and help me to waive the foreclosure charges of 3.45%, I have already paid an interest amount of more than INR 2 Lakhs for the last 2 years for my car loan

Have attached the loan closure statement that I received from HDFC Bank

Awaiting for a justice.

Your Sincere and Loyal Customer
Sachin Kumar B
8884332211
Dreams to touch the sky can only be made at ground level.
Anand Pandey
 
May 2, 2017

Deduction of money

I could see the deduction of almost Rs 28, 815 from my savings account without any notice.
I did not use this money anywhere. There is no narration of this deduction in my statement. This is the cheap service of HDFC. They exploit their customer by using this trick.
I'm fed up of HDFC cheapness. I want to file a case against them.
Please help in getting this resolved asap.
happytoassist
 
Apr 27, 2017

ONE ASSIST MFEE CANCELLATION

Dear Aravinda,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No.1944071 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Deepali

Team OneAssist
vinay A
 
Apr 24, 2017

NEFT CHGS INCL ST & CESS 070417

Hi Team,

I have savings account in hdfc bank . Most of the time am using netbanking for transactions . Mode of transaction is NEFT for that you people are charging Rs.2+ and Rs.5+ for using NEFT CHGS INCL ST & CESS 070417.I don't know why you people are charging .And from last week that is 17, 18, 19, 20 April my hdfc personal banking is not working properly . it's showing unsuccessful transaction. For per Per transaction you people are charging Rs.11.50. Please make it free . Still you eating my money in the name of NEFT CHGS INCL ST & CESS 070417. Please let me know immediately .

Regards,
Vinay
[email protected]
 
Apr 21, 2017

ONE ASSIST MFEE CANCELLATION

Hi ,

HDFC Credit Card Number : 489377XXXXXX0350

I did n't request for one assist service.
And you people detected Rs.1299 from my card without my permission that is a 1st mistake.
and that money converted into emi this is a 2nd mistake..
Kindly please refund the money.

Thanks & Regards ,
V Aravinda Kumar
SriVaishnavi
 
Apr 6, 2017

Stop SmartPay for Credit Card

Please stop and deactivate Smartpay for my credit card - ############ 8097

I never requested to activate Smartpay for my credit card. Not sure why this has been activated for my credit card nor did i request to link the below bill to the credit card

Stop processing the below transaction since I no longer stay in the house linked to the below electricity bill. If processed please refund the amount. HDFC cannot just activate and process bills as per it's own wish without intimation or request to the customer. This is not at all acceptable

Biller Name: BESCOM
RR Number: 3984832698
Location Code: NA
Meter Reading Date: NA

Due Date: 15th April 2017
Bill Amount (Rs Ps): 761.00
Pay Amount (Rs Ps): 761.00
Pay Date: 6th April 2017
Transaction ID: TXHC39216829
Sivasank
 
Apr 3, 2017

Money didn't transferred

I have transferred money to my sister's account on 3/4/17. Msg came as transaction timed out. Amount debited from my account . Transaction status shows as processor down . Plz refund my money
happytoassist
 
Mar 20, 2017

Cancel ONE ASSIST MFEE policy

Dear Shachi,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No.1843255 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Deepali

Team OneAssist
shachi bhardwaj
 
Mar 15, 2017

Cancel ONE ASSIST MFEE policy

I am a HDFC bank credit card holder .
The bank has auto debited Rs1299 from my credit card number ################ without my authorization.
I don't want this policy, so cancel the membership and refund my amount asap.

Name: Shachi Bhardwaj
Card No.: ################
Contact: 7417705772
Mail ID: [email protected]
happytoassist
 
Mar 14, 2017

Cancellation - OneAssist Subscription

Dear Mr Singh,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No.1830781 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Deepali

Team OneAssist
msingh556
 
Mar 10, 2017

Cancellation - OneAssist Subscription

Sir,
My credit card ending 5394 has been subscribed for One Assist and Rs.1299 debited to my account without my knowledge. I just wanted to cancel my Assist subscription and refund amount to my account as I don't require any protection of my cards.
My bank statement on March 7th 2017 shows one assist membership fee debit from my account, without my knowledge this amount debited, so I request cancel my membership and refund my amount into my credit card.

Email : [email protected]
Mobile number is 9843771265
thepolarfox
 
Mar 3, 2017

Duping people

Hello

I had applied for a HDFC MONEYBACK credit card ( the application CC is 30655304 and the application reference number is 17022211855820S2, I received these informations as an SMS) I had specifically marked on the application form that I want a MONEYBACK CREDIT CARD but later I got a message that I have been issued a HDFC Diners Rewardz card. What the hell is this??? I dont understand why you are issuing me this shit that I didnt ask for??
Secondly it has been more than 10 days since I had applied for this card but I havent received it yet. Neither they have sent me any number of the courier company so that I can enquire about it.
I think if it comes, I will shove this shit piece of a card into the dustbin. I am not going to register this card unless you sent me a MONEYBACK CREDIT CARD or tell me the procedure for it. Dont try to dupe people, please tell whoever has registered and processed the application for my credit not to try to be oversmart. It was a female, who had contacted me to verify my details, convey this message that she should just do what has been told by the customers and not to try to be an over enthusiastic smart-ass.
sachinczx
 
Jan 26, 2017

money transfer

i palced order for amazon using this account. after that I cancelled order. but money has not been refunded. i called amazon, they confirmed that money has be sent from amazon side. They also gave reference number ############. Please give my refund.
sachinczx
 
Jan 21, 2017

money deduct

When i was booking ticket online on 11 jan 20017. my 700 deducted from my account but bus was not booked. the chech/ref number is ############. I informed u 3 times. but no response. this is very bad. I just want my refund. PLEASE RESPONSE SOON.
Shanthaveer
 
Dec 26, 2016

Number Change

The HDFC bank Credit card service is the worst service I have ever seen.
they take the annual maintenance fee and they don even provide proper service to just update my new number replacing the old one. this is my problem even after visiting the HDFC bank nothing is happening. Very disappointed...
Mona123user#
 
Dec 3, 2016

MPIN generation

In order to generate MPIN with HDFC Bank, it is mandatory to have net banking enabled. With other banks, internet banking is not necessary for mpin generation. My mother has an account with hdfc but she doesn't do net banking. If she could do the net banking , she would not go for ussd. I think HDFC should allow people to generate MPIN via their mobile (nuup), without the use of internet.

Thanks
kishor kotte
 
Oct 20, 2016

UNWANTED DEBIT MY ACCOUNT

unwanted debit my account in two times with Net PI to HSL Sec A-c 2908963-00602340029392 please. refund my amount
deepakdas17
 
Oct 6, 2016

Recieving of hdfc kit and ragarding closing of previous hdfc account.

Hello Sir,
Its almost 1 month I have not recieved my hdfc kit and I have visited branch twice regarding this with my verification ,then also they are not giving the kit.Since I am not having my kit I am unable to complain through Customer care.
Another querie is I have two customer id with the same account.One of the account is in negative balance.The second account has been created by our company.Before creating the account I had explained about the previuos account to the hdfc guy and then also they created the account and I recieved a letter from hdfc that they are going to link the new customer id to previous account .This is not fair .It would be fair if HDFC will close the previous account which have negative balance.
The second thing its already a month I have not recieved my new HDFC account kit.Its really very bad services which I have never thought about.I have visited branch they are giving some different solutions ,which is not applicable in other hdfc bank,There is no proper communication between hdfc branchs.Please say fixed solution and do the needful.

Customer Id: 55783198
deepakdas17
 
Oct 6, 2016

Recieving of hdfc kit and ragarding closing of previous hdfc account.

Hello Sir,
Its almost 1 month I have not recieved my hdfc kit and I have visited branch twice regarding this with my verification ,then also they are not giving the kit.Since I am not having my kit I am unable to complain through Customer care.
Another querie is I have two customer id with the same account.One of the account is in negative balance.The second account has been created by our company.Before creating the account I had explained about the previuos account to the hdfc guy and then also they created the account and I recieved a letter from hdfc that they are going to link the new customer id to previous account .This is not fair .It would be fair if HDFC will close the previous account which have negative balance.
The second thing its already a month I have not recieved my new HDFC account kit.Its really very bad services which I have never thought about.I have visited branch they are giving some different solutions ,which is not applicable in other hdfc bank,There is no proper communication between hdfc branchs.Please say fixed solution and do the needful.
karthick092
 
Sep 6, 2016

IMPS transfer got declined

Yesterday I have trasferred amount to SBI account from HDFC using IMPS service . After sometime I got an sms transaction declined due to technical issue frm the beneficiary side but amount is not credited back into my HDFC account. Please let me know what needs be done to get the money back.

Ref #: ############
itishree8
 
Aug 25, 2016

Money not received by other customer but debited from account

Hi Team,
please give me a confirmation about a online transfer money with ref no-############.yesterday i did a transfer to my owner as token advance. but he didn't receve the amount.kindly check and let me know about confirmation.


Regards
Itishree Mishra
MVVP Raju
 
Aug 3, 2016

ATM Withdrawal

I Had withdrawn Rs 10000 from HDFC Account Transaction Declined But Amount Debited in My Account.

With Drawn ATM Details : HSBC ATM , Jayanagar 4th Block (Near to Tilak nagar Police station , Bangalore, Karnataka.

Bank Account Details.
Name : MVVP Raju
Account no 50100126139877 Hyderabad Shiakpet Branch. IFSC Code HDFC0001629
Transaction Number is ############
Transaction Date 01.08.2016 Time 14.33.21.

Contact Number is 09989991216
Dattatreya Balamkar
 
Aug 2, 2016

HDFC IMPS Funds Transfer Failed

Hi,
Today while doing IMPS fund transfer through HDFC bank got a transfer failed error below.

Your fund transfer for Rs. 20,000.00 on 02-08-16 is declined due to technical issue at beneficiary bank end. Please refer to the beneficiary (IMPS Ref no. ############)

HDFC IMPS Funds Transfer Failed

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