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Consumer complaints and reviews about HDFC

Feb 26, 2020

Excess deduction

Hello Sir,
Please help me get my money back from a fraud bank as HDFC which they have deducted in the name of AMB and atm fee charges for the year 2018-19. I have received my PF amount in the HDFC account which they have deducted. Rs 7941 from my account with HDFC. I have raised the issue and have the SR no: DELR0220104025 which i believe will be futile like previously. This is the first time that I am reporting it to a compliant board with some glimpse of hope. Looking forward to get your support. Thanks and Jai Hind.

Mar 7, 2011

Amount got deducted without any prior information

Dear customer,

An account is treated as a salary account only when it is active and reflects regular salary credits. An inactive account is re-designated as a savings account, and all related charges are then applicable. The AQB charges you refer to are levied by the bank on customers who do not maintain the required average minimum balance. These are standard charges and are also mentioned on the fee schedule on our website.

We would also like to caution you against posting sensitive information such as your account number on a public forum, as this information is liable to be misused.

Regards, Customer Assistance, HDFC Bank
Mar 6, 2011

Amount got deducted without any prior information

Dear sir,
I would like to draw your kind attention regarding the matter that i had a salary A/C (00761050268935)in HDFC bank but i left my previous comany on 2007 and there after , i did not keep any amount in that A/C.Even i forgot the PIN of that ATM.But last December-2010,i received the renewal ATM card and i felt glad to have it again and so i wanted to deposit some amount to that a/c.so i visited the nearby HDFC bank branch SHILLONG and as per their instruction, i deposited RS. 500/- for address change and duplicate PIN.After getting the new PIN , i deposite 2000/- on feb-11 & also deposite 2000/-in this ongoing march month.I checked the A/C balance on 5th MARCH-11 and surprised that there should be 4000/- but the balance is 1000/-. I CALLED customer care and they told that my minimum balance should be 10000/- and the balance was less than 10000/-,so 3000/ - is deducted from the A/C.But when i visited the help desk of nearby HDFC bank, they never told me that and without any prior information ,they have deducted the amount.
so you are requested to take the needful action against the HDFC bank regarding the matter.Regards.jentu

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