I wish to highlight some fraud activities done by METIS MARKETING PVT LTD posing as dealer of HDFC Standard Lift Insurance who are your authorized agent for HDFC SLIC products.
I am a very old customer of HDFC SLIC having various Insurance policies for myself and my family. I had taken those policies either directly by me online or through customer care executive who called me from HDFC SLIC.
During the month of June 2019 I received a call from HDFC SLIC marketing for HDFC Super Income Plan. Actually they were calling from Metis Marketing Pvt. Ltd. but bluffed that they are calling from HDFC SLIC and they are direct employees of HDFC SLIC. As usual after reviewing the benefits I had taken a policy No. 21533649 with a Premium amount of INR 30,000/-. I have been promised that I need to pay only for 3 years i.e. INR 90,000/- as against premium paying term of 8 years. I have also been promised that the sum assured plus vested Bonus will be given by HDFC SLIC during September 2019 and also hand over in a bond paper during September 2019 the amount paid by them.
Similarly during July 2019, I got a call from same member of HDFC SLIC asking me to take one more policy having higher bonus payment. I requested that I can take only one time premium payment policy. Then they advised that there is one Bonus Plan under which I need to make only one time payment and bonus along with sum assured will be given to me within 3 months and this is applicable for regular customers only giving an Agent code to me. As they told that they are calling from HDFC SLIC, under good faith, I took one more Policy No. 21647800 (HDFC LIFE Super Income Plan). I was promised that HDFC SLIC person will visit my place to hand over the bond document and also make the sum assured payment of INR 2,76,000/- during September 2019. However when i reached them they informed that the payouts are postponed and that I will be receiving the amount before 31-Dec-2019. Now when i called them they informed that there are some more bonus amount added in the value and i will be receiving the amount by 15-Jan-2020.
The concerned person from Metis Marketing who claimed as am employee of HDF SLIC who made this false promise is Shweta Singh (Mobile - 9953856108) - Rajauri Garden (New Delhi) Branch and Gautam Malik - who informed that he is calling from HDFC SLIC Andheri Mumbai Branch (Mobile 8376964973) email - [email protected]
But actually he is from Delhi only and cheated me. This I came to know only after receiving my policy document where in the bottom the agent name was mentioned as Metis Marketing Pvt. Ltd. and after seeing the reviews in mouthshut i came to know about their fraudulant activities. I have all the phone recordings communicated with them and shall produce if required.
Since I received the policy document from HDFC SLIC (copy attached), I did not suspect them, however when i saw the policy payment term and the maturity date, i.e. 2035, I got doubt on these two persons and find that they have cheated me by making false promise for payout by 15-Jan-2020.My doubt was confirmed after reading the review in Google about Metis Marketing.
Since you (HDFC SLIC) has issued the policy document authorizing them as your agent and that they (Metis Marketing) have cheated me by saying they are calling from HDFC SLIC, I now urge HDFC SLIC customer care to cancel my above 2 policies with immediate effect and refund me RS. 80,000/- along with interest, since this was issued to me by HDFC SLIC and cheated by Metis marketing of the immediate returns by. I urge HDFC SLIC top management and Insurance Ombustment to immediately cancel the license of Metis Marketing and take immediate severe action against the above 2 persons and put them under bars in lieu of cheating public with wrong information and false promise, by saying that there are HDFC SLIC employees. I also need full refund from HDFC SLIC as I am cancelling this policy which was issued to me by making false promises.
I expect an immediate and severe action from HDFC SLIC and the Ombustment against Metis Marketing to cancel their License and arrest all the concerned persons who are involved in this fraud to prevent further cheating of General Public who invest their hard earned money under good faith.
The full contact details of Metis Marketing is given below for taking necessary action
Agent Details :-
NAME :- METIS MARKETING SERVICES PVT LTD
ADDRESS :- 2ND FLOOR, GN 4 SHIVAJI ENCLAVE RAJOURI GARDEN, NEW DELHI, DELHI.
CODE :- 00737504
LICENSE NO :- CA0205
CONTACT NO :- 8700042542.
I have investigated that their new address of these fraud people is as follows
METIS MARKETING SERVICES PVT LTD
ADDRESS :- 2ND FLOOR, Subhash Nagar, NEW DELHI
Metro piller number - 347 Airtel store in the grond floor.
1. Rakesh Ranjan: He is from the Delhi office and RM. His contact no: 9953856238
2. Shweta Singh: She is also from Delhi office and SM. Her contact no: 9953856108
3. Gautam Malik He is from Delhi office but bluffing that he is calling from Mumbai HDFC SLIC His contact number is 8376964973. Email ID is [email protected]