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Hero Moto Corp

India,
Punjab

Consumer complaints and reviews about Hero Moto Corp

mintu Das
 
Apr 11, 2018

not receive registation card

hello dear service manager myself MIntu Das I'm from village Bamunbari <po>Sarutapa. My complain about the poor condition about their poor response cuz I didn't get my registration card but also get the registration number and my query is about of them I'm not satisfied the own services so what shall I do for that please give a clue how to find it out .
Mukesh Kumar.t
 
Apr 1, 2018

Suffering with bad ENGINE performance of Hero Splendor I Smart

We bought our Splendor I Smart 110 on 3rd February, 2017.Now the engine of the vehicle is consuming more engine oil. It is giving more noisy sound from the engine like a tractor. Even though we have followed the schedules for servicing, We are suffering with very bad ENGINE performance.
niksjain97
 
Mar 29, 2018

engine problem

i am the owner of ismart 110cc bike...i also had with the joyride card..i purchase the bike jst around 1.5 year ago...the engine of the bike get damaged in running condition.....& the company rejected to claim my insurance on bike... i am suffered from the services of ur company and frusted as the company not at all on ur words as they said before.....
SOLVE MY PROBLEM AS EARLY AS POSSIBLE

name: Nikhil Vaid
number: 9950038684
Anoop Gupta spike
 
Mar 29, 2018

HERO MAESTRO SCOOTY

Worst ever service response I have seen. No body is serious , you register complaint on call center they will say that person will contact you in next 48 hrs. Vehicle stops anywhere, workshop says no problem. Very risky position.
your vehicle is down service centre is not behaving properly where to go. All these manufacturers give good donations during election and keep leaders away from making strong law.
Confused where to approach.
request ID- ############

If any body can help to
9810106196
dbsk
 
Mar 19, 2018

NOISE VEHICLE GIVEN RANJEET MOTORS

Dear Sir,

This is reference To my vehicle model is Karizma r 2015 MH04GW9570.

Still, the work is pending from the day 1,

1 While diving from 60 to 70 speed Front side rattling sound still is there from day 1.

4 While running 60 to 70-speed plane road vehicle shaking not in traffic condition in highway.

I am totally disappointed with this vehicle, Last 3 year I was saying i want a replacement vehicle, but you, people, are saying vehicle is ok, still not ok day 1 I m saying front side vibration & rattling sound while driving but you people every time take the vehicle solve the problem temporary, not permanent I want a replacement vehicle Ranjeet motor give me unused vehicle.
Ishan001
 
Mar 17, 2018

Poor mileage, very poor sound and very poor services by Vikas automobiles aligarh.

I am very glad to say that hero product is very patheticaly poor product, my experiences with hero slander I smart is very bad, because of My byke's mileage is very low. This is given only 38km/leater. Wow Compney claim is 70 approx, but fined only 38 km/ Leter.
And I very disappoint byke sound is very bad.
I try to many time repair with Vikas automobiles but there is no listen my problem,
Thanks & regards,
Kamal Akhtar
Contact no- 9891385014.
rajendranpp
 
Mar 12, 2018

poor mileage and performance

We purchased a Maesto Edge Motor cycle from Murthuraja Motors, Palani and we paid Rs.64600/- (Rupees Sixty Four Thousand Six Hundred only). My vehicle number: TN 94 5218. while purchasing the vehicle, they filled the Pertol 4.5 ltr. if the petrol completly finished and i saw only 68 km. then i filled 2 lts and i got only 47 kms. Then i complained the dealer regarding the poor mileage of the vehicle. They said that after the 1st service the problem will be rectified. 200 kms completed the 1st service was done by the dealer. similarly, at the time of purchasing the vehicle, they said that Maesto Edge milage is 50-55kmpl. So i request you to ask them to rectify the mileage problem and performance of the motor cycle. i dont know the technical fault. Other wise i will surrender the vehicle to the dealer. Expecting your favorable reply.please note that i am having Hyundai I10 car. it is a petrol car. my car milage is 20kmpl (if your want to check, you can send your representative, i will prove). the same mileage is giving the Maesto Edge motor cycle. but car is not equal to motor cycle.

thanks and regards

P Rajendran
RM Educational Trust,
Tamil Nadu Open University Study Centre
68 New Dharapuram Road, Opp. to Town Police Station,
Palani- 624601, Dindigul District.
mob: 97877 24685 Ph: 04545 246858.
R.R Biswakarma
 
Feb 6, 2018

Mechanical faults of hero HF Delux DRS

I Rajaram Biswakarma having a hero HF Delux DRS, registration Number WB-72-N-6344 would like to inform you that I am suffering by many problems after buying that bike. That bike has many defects which is very painful for me. Its present odometer reading is 7700 km only. I have purchased that bike from Doors Auto Works, NH-31, Caltex more, P.o- mal, Pin-735221,Jalpaiguri,west Bengal on 14/06/2016. The problem of bike are –leakage of engine oil, Hard gear shifting, it gives less mileage (50 km/liter),low visibility of head light, bulb fuse, broken accelerator cable, broken speedometer cable, broken break cable, black smoke, less load carrying capacity, black spark plug after many times carburetor tuning.

therefore I request you to please do the necessary repair works otherwise it will demoralize me in future.

With regards

Rajaram Biswakarma
laxman82
 
Jan 12, 2018

engine sound problem

Hello sir,

I have purchased new model hero glamour on 19 May 2017, from the first day bike gear have some issue, not resolved even after first service.

after very bad service and lot of issue create my bike like body bolt not fit , light not working , speed meter not working . After again l have come to service but not good reply .

New model 2017 hero glamour worst, there is no Engineer / Mechanic / Technic to know the process to resolve.

Kindly look into this issue and do the needful at the earliest.

thanks&regards
laxman
9502338550
hyderabad
Baldev Nabha
 
Jan 6, 2018

Staff Compliant

My self Baldev Raj S/o Atma Ram resident of VPO Beas Pind, Distt. Jalandhar. I want to purchase Passion pro on dated 06/01/2018. One lady staff member attended us. After given her own opinion She tell me about passion pro innocently. A long time( 3 hrs ) wait , she did not describe any thing properly. She is not able to attend customer. She suggest me to deposit the Cash. On the basis of cash deposit She have no knowledge about deposit cash and figure this amount in receipt. After deposit , They saying wait more time and more and also more wait. At last we refused to purchase bike. Then they call up. Again we purchased. I face many problems. Please guide them otherwise change the staff.

Address of Hero where we purchased:-

SHOWROOM CUM WORKSHOP LAMBA PIND CHOWK 0181-5000912-913-914

Regards.
Baldev Raj (9877512481)
Hiren12
 
Dec 27, 2017

Get very bad service

Dear Sir,

I buy new hero 2wheeler passion pro. But from the purchase date to till date i got very bad service.ur hero dealer is very bad et al.when i go for purchase at that time no body give proper answer. I am very unhappy at that day. Even that people not give me clean bike. I wash my bike myself. Still i am not got number. Before 15 days I received message u paid money for money. And i purchase my bike by cash. So why so much delay in all kind of service. I never recommend ur company to other because so many options available in market.
My Num:- 9712927239
Mail:- [email protected]
NARESH BHATI
 
Dec 13, 2017

ISMART 110 WARRANTY

TIMING CHAIN & SELF WARRANTY
atishc
 
Dec 13, 2017

Hero splendor ismart 110

I have purchased Hero Splendor ismart 110 on August 2016 from that till now i am facing time chain problem every time i need to visit service center for this every time problem get resolve and again problem come same i ask to service center person they told me that there is not permanent solution for this and company is also not able to resolve for this
John franklin m
 
Dec 1, 2017

Replace the bike

I own hero passion 4month ago..Since i own this bike I'm getting so much problem in this new bike .....The day of second from own this bike I'm complaining about this new bike lot .....But yet my problem not solved by your authorized dealer nagappa motors bafolurs road kilpauk...More or less atleast 30 times i went to your dealer point ......TN 05 BL 4147 IS my bike number please see my complaint registered....
Kiran banadaru
 
Nov 15, 2017

Hero glamour

Hi sir hero glamour bot good this year 2017march bikes very bad engine and too bad
jameslijo
 
Nov 14, 2017

valve kit is damaged.

manager
Hero MotoCorp Ltd,
34,Community Centre,
Basant Lok,
Vasant Vihar,
New Delhi - 110057,
India.

From,

James M. J
Mankoottathil
Mallappally
Perumpramavu
Pathanamthitta
Pin:689587
Mob:- +91 9526 857 740

Sir,

Sub:- Requesting for replace manufacturing defected motor cycle

I am James M J from Pathanamthitta District, Kerala
I purchased Hero Glamour F I Motor Cycle on 23rd October 2017 from Zeon Mallappally. From the date of purchase I used only 5 days and its suddenly turned off. I took it to the nearest showroom and they said its valve kit is damaged. They took 3 days time to replaced that kit, after that they informed me there are some other problems and need to change engine. But I am not okay with that Motor Cycle.
So here I am requesting you to replace my Motor Cycle with new one.

Motor Cycle Details:

Temporary Registration Mark: KL-27-E-TEMP-7406
Engine No: JA06EGH9E01479
Chase No: MBLJAS019H9E01787
Colour: CAST SPORTS RED BLACK

I hope you will consider my request as earlier as possible.

Please contact me on +91 9526 857 740.

Thanks & Regards

James M J
Mr. Navneet
 
Nov 6, 2017

poor performance of Maestro Edge

I'm very disturb from my two wheeler Maestro Edge. I want to sell it or destroy it. I never want it back on any condition and never suggest anyone to buy it. I bought it 6 month before..............
chhajuram choudhary
 
Oct 24, 2017

SELUP PROBLEM & GEAR PROBLEMS

MY BIKE 3TIME SERVICES BIKE SELUP PROBLEMS POWER DONT SUPPLY PROPERLY NOKODA MOTORS CHAKSU DONT SOLVE MY BIKE PROBLEMS 3TIME
Mohd.Nauman
 
Oct 21, 2017

I smar splendort bike

I am using Splendor ismart bike from last 20 months. Self and ismart technology was working well but from last 4 months ismart light indicator on the speedometer blinks automatically and engine turns off during riding the bike and self starter is also not working.when I visited the service center they simply answered me that battery needs to be change.but after opening the side panel everything become normal for one week and after that it again created problem.it happens 2 times that when they open side battery panel it worked well.there is no technical advisor in service center kindly suggest me whether bike need to change the battery or not........?

Mohd Nauman
9044526860
MadanLal Soni
 
Oct 18, 2017

Spelender plus i3s self

Sir /Madam,
I purched hero spelender plus i3s bije cash payment on yesterday from Mahendra motors near jaljog circle. I book my bike on 6 oct.2017, and finally full pay on dated 15 Oct. 2017. Yesterday I went to Mahendra motor bike , hero representative told me that all booked bike send to hero store /godam/ service center . I billed the same bike at office and I went to hero store for receiving bike at time of receiving I saw defect in oil tank and refused the same for receiving defective bike but representative told me defect bike or part will be change on after 2-3 days Diwali.
I requested to change bike ASAP.

Warms regards,
Madab Soni
9549916999
sunny kumar soni
 
Oct 3, 2017

free service compliant

Sir i have done my 3rd free service.after creat some problems in my bike and it is not to resolve by coustmer service counter . And take money after service mistake
rnrrha1977
 
Sep 26, 2017

MILEAGE AND SPEED PROBLEM

Sir,
On date 23.09.2017, I had complained regarding to my Glamour bike Mileage and speed problem, but till now no reply has been given to me or no further action had been taken against my problem.


I REQUEST YOUR KIND INTERVENTION ON ABOVE SUBJECT AT EARLIEST.





Regards.
Rabi Shanker Ram
Mob.:9430273641
rnrrha1977
 
Sep 24, 2017

DUE TO VERY POOR MILEAGE AND SPEED

I had purchased Hero Glamour on 10.06.2015. My bike is not giving mileage more than 40 km/l even on highway and the speed do not rise after 80 and accelerator has been stoping, but no suitable action had been taken for the mileage and speed problem of my Bike.At present Mr. Akashji, Manager of Hero, Ranchi region is physically and mentally harassing me. In this regard, the matter has already informed to Customer care of Hero through Mobile Complaint No.############dt.23.09.2017. It is further intimated that I was also complaint on the above matter INVOICE NO.11657-03-RINV-1015-15982 DATED: 11.10.2015 and continually till date. " LAST TWO YEARS MERA BIKE TIME TO TIME 1 WEEK/15 DAYS SERVICE CENTRE ME RAKHKAR BHI MERA PROBLEM KO SOLVE NAHI KIYA GAYA SATH HI SATH MERA 1-1 LITER PETROL DALKAR MILEAGE CHECK KIYA GAYA SERVICE CENTRE MANAGER/MECHANIC KE DWARA, MILEAGE 41-42 MILA. RANCHI KE 4-5 SERVICE CENTRE BIKE KO MILEAGE CHECK KIYA GAYA, SAME HI MILEAGE MILA. I am very disappointed with Mr. Akashji, Manager of Hero, Ranchi region service. Also i can say my worst purchase ever. NEVER BUY A HERO PRODUCT DUE TO SERVICE IS VERY VERY POOR.


Regards.
Rabi Shanker Ram
Mob.:9430273641
rnrrha1977
 
Sep 24, 2017

VERY POOR MILEAGE AND SPEED PROBLEM AND

I had purchased Hero Glamour on 10.06.2015. My bike is not giving mileage more than 40 km/l even on highway and the speed do not rise after 80 and accelerator has been stoping, but no suitable action had been taken for the mileage and speed problem of my Bike.At present Mr. Akashji, Manager of Hero, Ranchi region is physically and mentally harassing me. In this regard, the matter has already informed to Customer care of Hero through Mobile Complaint No.############dt.23.09.2017. It is further intimated that I was also complaint on the above matter INVOICE NO.11657-03-RINV-1015-15982 DATED: 11.10.2015 and continually till date. " LAST TWO YEARS MERA BIKE TIME TO TIME 1 WEEK/15 DAYS SERVICE CENTRE ME RAKHKAR BHI MERA PROBLEM KO SOLVE NAHI KIYA GAYA SATH HI SATH MERA 1-1 LITER PETROL DALKAR MILEAGE CHECK KIYA GAYA SERVICE CENTRE MANAGER/MECHANIC KE DWARA, MILEAGE 41-42 MILA. RANCHI KE 4-5 SERVICE CENTRE BIKE KO MILEAGE CHECK KIYA GAYA, SAME HI MILEAGE MILA. I am very disappointed with Mr. Akashji, Manager of Hero, Ranchi region service. Also i can say my worst purchase ever. NEVER BUY A HERO PRODUCT DUE TO SERVICE IS VERY VERY POOR.


Regards.
Rabi Shanker Ram
Mob.:9430273641
dhanalaksmi
 
Sep 19, 2017

Very very worst service and poor responding your hero showrooms

Dear Sir,

I have purchase the new bike before one month in your hero showroom, showroom name is S S motors Showroom Address : # 413 mext to kms & knt kalyan mantapa hosur main road chandapura Bangalore Karnataka - 560099,showroom number is - 080 27832565 / 66/ 08110 - 325865,
my bike has biting bike to bike after i my given bike in hero showroom region for the insurance climes. your hero showroom parson not given proper responding. the parson telling with me i putted the bills approx 20 thousand. You will bi pay 8 to 9 thousand i will get ready your bike....my bike number is KA 51 EY 7203,

( 1 ) I am not seeing any anoders showroom this tipe given to our customer service
( 2 ) very bad service
( 3 ) y to insurance clime issue
( 4 ) he is telling 20000 thousand insurance amount but customer pay to thousand y ?
( 5 ) y to clime insurance only 12000 thousand Wat region
y not given proper service your service centers ?

regards
KA 51 EY 7203

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