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Hero Moto Corp


Consumer complaints and reviews about Hero Moto Corp

pleasure hero
Sep 28, 2016


I have hero pleasure scooter. I availed first 5 free services in RAO & KHAN hero showroom in Hosur from where I purchased my scooter. Now for the sixth and final service, the service activity which the service providers had done was very shabby and incomplete. Scooter was not water washed and dirty. Also they had procured Rs. 80 from me, for brake adjustment. We are coming for scooter service at designated showrooms but the service provided is very poor. Also the response from the manager in the particular showroom was very bad.
mahendra kv
Sep 25, 2016

No proper response from the Service centre kolar ,karnataka

I am using my hero passion pro from last six years , whenever I went to service centre they are always use to tell as we have so many bikes to service so come tomorrow .I went three days continuously but they are repeating the same . The service centre in the district headquarters can't they serve good for the customers
Please take this as important and take a necessary action

Thanks and regards,
Sep 25, 2016

Defect in Bike Handale

Dear Sir/Madam,

This is to inform you that, I had purchased the bike HF DELUX on 20th July 2016 from Balaji Motor, Thakurpukur, Joka, I have done 1st service on 25.09.2016 at Balaji Motors Joka Industrial Palza, PS.- Thakurpukur, PO. -Joka, Kolkata-700104. I have got the poorest of the the services form your service Center and all the staff also not helpful. The Service Supervisor not done work properly . I am inform to him for Bike handle is not ok, need to adjust, and this is the worst experience i am not getting any feedback against Handle, after the complete of service not job done for the same problem, and still the problem persists. I am asking to him for this problem, and he asking money for that job, I am sorry to say nobody help for this matter. Requesting you to please check my bike handle because it is manufacturing defect and need to change. Please let me know about service and warranty for 5 years.your salesman selling defective bike to customer and our not any experience about bike parts. and it will be effected your brand image for unhappy customer.-Prabhat Roy 9830069872([email protected]) Show less
Rao rakesh
Sep 23, 2016

Replace bike hf deluxe

Maine Hf deluxe bike June 2016 me li the.jisme bahut jayada problem aa rahi hai..engine problem .wheel problem.wireing problem.oil meter problem.pickup ..break..any .dealer not respose my problem.
Please help me my problem
Sep 23, 2016

sphere parts not available

I have ignitor bike.its left side panel black color has damaged from last 7 month. I have also contact many service centre but there not any where its available ,i have also orderd for same in service centre but there not any solution.

Sep 22, 2016

to stop launching foolish models

Asp ki company ka me baht bada fan tha lekin pichale kuch saalo me apane jo b bikes launch ki wo bahot hi ordinary thi ......and you are still launching. Some poor bikes which will be definitely avoid....so that's why your now bottom from top..for ex... that foolish new karizma ,new xtreme,New splendour,your upcoming carbon copy of Honda dio, ....please stop this....desh ki dhadkan kehlate ho ....agar Aise hi chala raha to ek hero motor corp company tha ..aisa Kehna hoga ...requests to you launch something that attracts people......we want old famous hero Honda ......
nabendu datta
Sep 21, 2016

Spears not available of mastro white and red

My mastro weicales accident with tata sumo and very much damaged I go to auto India but there is no parts available, then go toRaja Motors there also same.

my mastro need insure claim as early as possible

thanking you
Sep 21, 2016

defect in new splender + bike

I am from Ahmedabad I have Purchesing new bike Splender + .

cheeses number is MBLHA10CGGHH67457
My Name is Jatin R. Dudhat. i am not satisfied in splender + bike because i am purchesing bike at 13/09/2016.
tomorrow i have complain in karnavati bikes bapunagar but my problem is not solve. he call me today (19/09/2016) at 10:00am .
so i am go at karnavati bikes bapunagar At sharp 10:00am and meet mr. kiritbhai manager karnavati bike. he cheak the bike and he say yes thear is a problem in this bike so you come 4:00pm i am solve your problem. i sa ok but befor you chenge the both tyers but problem is not solve mr. kiritbhai say you come and meeet me first time so i am solve your problem today till 4:00pm . but problem is not solve .

i am purchasing splender + 13/09/2016 that date to tomorrow my problem is not solve i have daliy take a live at my job and go to your hero showroom par day my 1000 rs cut in my job so pls. solve my problem as soon as possible. oher Wise you give me replace a new bike or give me a return my mony.

pls retun to my mony. i dont want hero bike

if you dont give me my mony . i will go to grahak suraksh form.(Consumer form).

Jatin R. Dudhat
mukesh kr sharma
Sep 20, 2016

regarding your site

sbhi members ko suchit kiya jata hai ki yha koi complain n kre
kyuki yha cyber crime kai kuch bnde hai ye sbhi yha sai complain sai aapki information lete hai fir aapko call kregai or aapko es type sai khegai ki vo compainy sai bol rhe hai or aapkai hi dvara aapkai account sai paisai transfer krva legai
mai yha kuch bndo kai cont number likh rha hu
Sep 17, 2016


I, buying a HERO XTREAM SPORTS (MAKE & MODEL HERO MOTOCORP XTREAM SPORTS HEXTCDDSCCR, ENGINE NO. KC12EFGGA00081 CHASSIS NO. MBLKC12ELGGA00045) two wheeler form DAS AUTO DISTRIBUTERS(DEALER CODE NO.:11091) on 26th January-2016.Before 2nd free service found ENGINE COVER was crack & discussed with DAS AUTO DISTRIBUTERS authorized Technician on 12th June 2016.Authorized person said that when coming our ENGINEER look the problem but I did not get any call from that side.
Please do the needful ASAP,Already 3 months over.

seema sardesai
Sep 15, 2016

Faulty bike

Got a new bike 4 days ago and the 2nd day the bike is not picking up the company says that there is dirt in the carberater. So they replaced the same but the bike is the same .what should I do with spending 63000 for a new bike and no service at all
sandeep jadhavsumit
Sep 15, 2016


sir mene Hero Passion Pro bike kharidi thi me 4 bar sarvicing kara chuka hu har bar mujhase 400-500rs le liye jate hai par meri ek problam aaj tak thik nahi ki me mere bike aaj tak 25 se 30 ka avrage de rahi hai... mene is ki sikayat ki lekin vo log yahi bolte hai ki sir ab thik ho jayega ab thik ho jayega par aaj tak thik nahi hua aap batlaye ab me kya karu pls mujhe meri samsya ka samadhan de
mujhe aap sha hi nahi purn vishwas hai ki aap meri samsya ka samadhan jald karoge
mere mobile no 9770705777,9713913232 hai jo bhi to mujhe batlaye
Sep 11, 2016

hero mestro parts

i was purchased mestro nov2015 from agra dealer,many times problem in self starting but it is not setisfied, two three times there is not working self and kick also and starting noise in self so pick up by foot take outherwise approch to consumer court,
gowtham Anant
Sep 10, 2016

Not Satisfied with the paid service .

My Bike No: TN 30 9205 Hero Maestro, was serviced in "B – 25, 2nd Avenue,
Anna Nagar, Chennai 600 102".on 07-09-2016 and i have charged 1000 Rs(general service no parts changed or fixed). Only few kilometers of ride after service my bike got stopped automatically in middle of the road unable to start again and it was heavily raining .next morning when i reached service center,service people not ready to check my bike since they were busy on getting new paid services bikes. i was really frustrated, they have simply said "come in the evening since we have to check once again", so i left and returned in the evening asked for status but they lethargically said since it was Saturday they have more bikes to service and it is possible to return on Monday and they have no definite time even.

What is my fault here, is this way you service people respond to a customer ??
1. My salary depends only on my bike.
2.Even i have paid services, you are not ready to say what caused the main problem? at least for courtesy you didn't checked.
3.My bike was at the same place were i have left in the morning. not even they have moved my bike.
4.They have entered new job sheet now and i have to pay more whatever you charge me.

Never ever i am gonna suggest Hero bikes or Hero service centers to my family or friends. This Diwali i will replace this bike to other brands. Total Disappointment.

Sep 10, 2016


I am customer for ur last five year. i have purchase a new scooty before onlu three months, i have taken my first servicing even after that many parts of my scooty is not working very well. i said to worker for the best servicing but he replied all is ok. i am not fully satisfied from the facility of your hero co.
kindly request you to provied me a good facility of servicing and etc.

The detail are given below.
Vehicle no- JH10BA-8462
Sep 9, 2016

Getting delay to receive my bike

I am Kaushal Kishor. I mate an accident on 18th august 2016 in Patna same day I gave my bike at asha hero Patnaand also I did all formalities or paper works on 19th August 2016, I purchased my bike form the same showroom when I was doing process the concern person talled me the bike will be repaired within 15 days. After 15 days I asked for the reply was, "when it will be done we will get you phone call but still I did not get any response.
My bike registration no. is BR01CM7282
engine No. JA06ELFGG02990
Frame No. MBLJA06APFGG02965
Policy No. 390102311662016995,
Please do the proper process.
Sep 9, 2016

Mileage problem

Dear sir,

I have purchased hero duet. The problem is mileage it won't give even 25km/Ltrs . Two services were made with same mileage problem but nothing happened . Pls help me how to improve mileage.
Sep 8, 2016

cheated by om hero

dear sir
i have my 2 Wheeler KA51 L 1048. which has got accident. my insurence was running. there was a time to expired. but om hero ramchandra pur bihar sharif nalanda bihar -803101. om hero malik telling you will not get claim . first you have to renew your vechile. i told still time is there why should i have to renew. i dont have money. then he told then i will not take for claim. then i have renew my spender.
after that malik has told me pl deposit Rs. 1000 then parts will come. then i deposited same. after that he told after 1 month you come then you claim your insurance. i was not agree because its not ethical. he abused me and telling that,s the procedure. regarding deposit i do have photo copy of receipt. after 1 month he has taken complain which is accident has shown in different date.
more over light was good but he has replaced light and so many parts no need to replace but he has replaced. i asked let me bill details he is not ready to explain. and again he has abused me. at om hero there is no respect for customer behavior is very rude.its not tolerable.he has taken more money. again i will complain to icici lombard.

pl do the needful

dhiraj ranjan
mukesh kr sharma
Sep 7, 2016


helo sir
i have purchsed MEASTRO EDGE on 12-7-16 after 4 days the mobil is leakage from engine
i go to egency they replace the ceal but no effect
they replace it 3 time
but no solved my problem
1 mobil is leakage
2 start problem (self start or kick start)
3 average problem (20Km/l)
RJ 18 SU 5286
praveen rathoor
Sep 6, 2016

complaint abour maestro edge

mene maestro edge september 2016 ko seema motor se purchase ki hai delivery ke 5 din baad hi uske engine me se avaaj aane lagi me service center check karane le gaya par 10 din baad phir se avaaj aane lagi phir service center me kaha ki 1st service ke baad esa nahi hoga mene 1st service bhi karai but problem same hi hai mene gaadi showroom par 5 time le kar gaya 1 mahine ke andar but sevice center team ko problem samajh nahi aa rahi mene delhi head office par bhi complaint note karai jiska complaint no.21480091622 hai mujhe waha se bhi koi reply nahi aaya ab showroom walo ne bhi jawab de diya ki problem hamari samajh me nahi aa raha hai mujhe pata nahi ab me kya kru new gaadi le kar mene koi ya hero moto ki gaadi le kar mene koi galati to nahi kar di hai

praveen rathor
ahmedabad gujrat
Sep 6, 2016

about splender ismart 110

I have purchased splender ismart 110 yesterday I am very upset after purchasing it
Everyone on road says that the head light is on
Plz help or
Or I will say everyone not to buy hero bikes.
Sep 5, 2016

Price vadhare lidhel che

Dr sir mari bike splender plus na hero national shaw room ma mari jode bike na 56000 rs. Lidhel che te badal complant karu chu
Sep 3, 2016


Myself Mangesh Kelkar owner of splendour i-smart I have taken my bike on 24 Feb and completed my 6000kms successfully and also done 3free servicing @authorised service centre and given a complaint of very low mileage at each time
Sir pls seriously look after my problem I am getting mileage of on 50km/lit which is very low I want valuable reply on my mail [email protected] is my mail is Pls reply ASAP
mukesh Singh bairwa
Sep 2, 2016

Rear LH side noise, horn not working, starting problem

Dear sir ,
This is mukesh Singh Bairwa
My motorcycle no. RJ14DZ3428 .
Me 6 free service Morani motors sitabari tonk road Jaipur me service krwai h . me starting se muju meri gadi me starting problem ka issue aa rha h or abi 2 month se muje rear LH side se sound aa rha h , horn b nhi bj rha h . dealer es gadi me muje koi support nhi kr rha h . mere pas phle me horo ki gadi ti es wjh se mene y gadi li h . muje es gadi me etni problem aa rhi h ki me as gadi ko nhi chla pa rha hu. Me jb b service krwane jata ta tb hr bar bolta ta ki meri gadi me starting problem h or rear LH side se sound aata h . muje yh bola jata h ki tik h . gadi me problem bdti ja rhi h . dealer ke employees ne muje ab bola h ki gadi ka chain set , battery change hogi on payment.
Sir me aap se request krta hu ki meri gadi ke chain set or battery under warranty replace ki jay mene gadi 15/04/2015 ko li h . 15 bar gadi workshop pr ja chuki h . problem wese kind wese h . kya horo ki gadiyu ki etne jldi hi chain set or battery khrab ho jati h .

Mukesh Singh Bairwa
Sanganer tonk road Jaipur
Mobile no. 08104511696/ 8696938941
subham kumar singh samanta
Sep 1, 2016

hero ignaitor is very race and eco sound

hello sir,i beg to state that my hero ignaitor dont work and very race and sound noise.
your deler not satisfied.plz kindly u cheak.
my name:-subham kumar singh samanta
cont no:-8093195816

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