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Hero Moto Corp

India,
Punjab

Consumer complaints and reviews about Hero Moto Corp

Kartavya1
 
Aug 18, 2016

Regarding bad servicing and misbehaving

My name is kartavya Ranjan . Today I went to (Union motors 15 contractor area balichela Godwin area Sonari Jamshedpur) for servicing my bike cbz extreme sports. I inform you that there is very bad service provide me .one of the staff told me bus ho gaya service ab kuch nhi hoga. I inform the supervisor regarding bad servicing he told me JIS DIN DHOOP HOHA US DIN ACCHE SE KARWA LENA. and when I said I am going to complain about this then he told me DAILY BAHIT BOLTE HAI KAR DO. This types of action take your supervisor. Kindly sir please take action against him.
sanu94
 
Aug 15, 2016

Handle and Engine off

I m the beginning user of Splender "I Smart" Vehicle but said to sorrow,I m cursing that day when I purchase this high Technic most fuel efficient vehicle of HMC

continuously facing problem and not get permanent solution till date.

I m so thankful whom provided me contact detail of Technical /service head for said vehicle.

T&R

Sandeep Pathak
Swami Dayanand Marg,Wasliganj,
Mirzapur, UP 231001
Mobile-9919002510
Sazidali
 
Aug 14, 2016

Engine oil leakage , chain and mask problem

Dear sir ,

Maine 10-08-2016 me BHUYAN MOTO (sibsagar) assam Dealer se ek hero glamour kharida , jab machenic bike nikal kar laya to maine dekha ki seat par daag laga hu tha to maine machenic se kaha ki daag laga huwa seat kyun de rahe ho ,woh bole daag chale jayengen lekin daag nahi gaye, dusra chain cover se sound nikalta he aur mask a screw jaise 4-5 bar khula ho matlab screw me kharosh aageye he , tisra gear lever se oil leak karte he , sir me 90,000₹ deke bike kharida hoo (instalment )pe. Dealer se baat kiya woh log bolte he ki repairing kar denge , sir mujhe repairing nahi chahiye replacement chahiye sir please mujhe replace karuwane me help kijiye ,sir agar bahar me kuch kharabi hoti to me repairing karuwa lete lekin engine ki baat he me use kholne nahi dunga agar khol diya to me bike nahi lunga....to dealer ke upar court me case kar dunga...jab machenic bike thik thak kar raha to mujhe bulaya nahi tha....kouch na kuch garbar the ,un logone jan bujh kar mujhe bike fasaya he sir me ek garib ladka hoo jaise taise bike kharida hoo.. so kindly hepl me .....
SreeSai
 
Aug 12, 2016

service/scam

ABR motors,they've updated first two free services as general repairs and even they are giving some bills which were called fake or useless at RM motors ,so at RM motors the're saying that i cant claim warrenty for a spare parts damaged in engine,while at ABR motors im gettting very poor response for clarification(pretending they're too busy).how can a bike destructed at not even reached 5000 kms,this shows how poor hero bikes and their services, i deeply regret for buying one of them



my phno:
7842736632
bike :
xtreme sports
regdno:
AP16DL5781
SreeSai
 
Aug 12, 2016

service/scam

ABR motors,they've updated first two free services as general repairs and even they are giving some bills which were called fake or useless at RM motors ,so at RM motors the're saying that i cant claim warrenty for a spare parts damaged in engine,while at ABR motors im gettting very poor response for clarification(pretending they're too busy).how can a bike destructed at not even reached 5000 kms,this shows how poor hero bikes and their services, i deeply regret for buying one of them,
Suchi77
 
Aug 6, 2016

Bad service

People here made wrong commitments.. agent said scooty will be available by 10am... Waited for 4hrs for scooty delivery...wasted my 2 days just for scooty... Horrible service at AVP hero showroom
kaushalendra bhadouriya
 
Aug 6, 2016

PART & SERVICE OF HERO

DEAR
In 11 JULY 2016 A Accendital Bike deposited at service center ARC Moters Pvt ltd at Okhla new delhi for repairing my bike he say bike is ready atleast one week

But till date no body give me any response or proper answer regard my bike
Already I had complain with Hero Moto Corp call center of said problem but there is no response any side .
my complain no is 110692-0816-937

My insurance claim also done but I will shocked how it possible.?

already more wrong commitment given by said dealer and no body help me. only saying part is not available



pls help me on
KAUSHELENDER

7503681081
sachin ingale
 
Aug 4, 2016

parts

Kariza zmr this motor cycle part not avaible for kolhapur
anku baba
 
Aug 3, 2016

Manager behaver is very worst service not good ..

Dear Sir,

I have purchased Hero Passion Pro in year 2015. Since then i am facing an abnornal and heavy sound from the engine.
Several times i had visited Hero service center . but they had not came up with concrete solution to my problem.

I complet the manager ,but he is not taken my complet , please sir take my complet and Spanish to him...useless fellow
rupeshvasan
 
Aug 3, 2016

BAD AND IRRESPONSIBLE SERVIVE

I am having a Hero extreme and I had approached to the service department at Kattappana, Chennattumattom today for describing about my vehicle conditions like lost of digital display and engine oil leakage from the main oil reservoir through the gasket and about loose chain when I asked him about the chain adjustment and about the warranty then the service desk adviser began to raise on me for replacing the parts and started using bad words.He is not only cleared my doubts against warranty but also used bad words.They had only interest on replacing parts and while you ask anything more they will start on bad words so you will close your doubts and will do as they want to do.If you buy a vehicle with make of gold also worst service will mke you loss.So irresponsible Service advice made disappointment on customers.So Dont buy this vehicle if you are in idukki,Kerala
ramanch
 
Jul 31, 2016

bike problem

dear sir,

complaint against my bike only, i have taken new Hero helf deluxe on dated 23-06-2017, recently first service also done,

but it is giving 50 below milige and ingine sound, i allready infromed to showroom onwer also.


pleaes do the need full.
appayya
 
Jul 30, 2016

ENNGINE OIL Lekage

Dear sir


I am appayya mathpati Dist Vijayapur Village Babaleshwar 586113

Sir I am taking new bike of Spleder PLUS Bike 09-05-2016 taking new bike but this bike ENGGIN OIL LEKAGE
This comlpet tell the dealrs but it not respondig sir

plz Cliar this prolem

my no 9686360036
mandeep kumar banger
 
Jul 29, 2016

bad service. bad behaviour of owner.. employ

Hlo sir. Maine 15.07.2016 ko apni bike ki service hero egency m.r.auto nsr punjab se krwai. 1320 bill pay kiyA. Lekin fir b oil leak hota rha. Jb kch din baad me dobara egency gyA to unhone bike dik karne k liye aur paise mange. Maine complaint ragister manga woh bhi nhi diya mujhe. Manager.. owner.. workshop managet kisi ne meri baat nhi suni. Ab btayo main kya karu. Consumer court jao ja koi aur sujession. Bike pb32j6811. Ph no 9465553131
charles Thankachan
 
Jul 29, 2016

Service of dealer is very bad

My father Mr. TC Thankachan aged 73 years brought a hero pleasure on 26/11/2015 from Mavelikara Elegant motors. After 1 month, the vehicle started facing self start trouble. The agency was not able to rectify the problem and they are telling silly excuses and sending my father back with the same compliant. After repeating the same compliant, they removed the battery on 19/05/2016 & returned the battery after 45 days. Today 29 Jul 2016, he faced the same problem, so myself and father went to elegent motors. They are not taken any interest to do the rectification of the problem. Simply they are telling that, they can send the battery back to their head office and it may taken again 45 days. I tried to contact the manager alleppey East veneice motors. The answer i got from service manager that he is undergoing training and tomorrow try on his his mobile. Kindly take immediate action to replace with new battery/ check for any other problem. The reputation of HERO will effect because of due to such staff and dealers. My mobile no, 9747771923
MANOJ BIKAL
 
Jul 28, 2016

BAD SERVICE

NAMSTE JI

M MANOJ BIKAL M AJ SERVICE KARNE KI LIYE T.N.MOTORS KUNDLI KE SERVICE CENTRE GAYA THA ,KOI WASH NHI BIKE KHUD KHADE HOKAR BOL KAR KARNI PADI OR WASE HI CLEAN KE LIYE,KOI SUNE WALA HI NHI H OR SATH M CUSTOMER WALE B AASE HI KUCH REPLY NHI KARTE H TO KYA KARNE,COMPANY KI GALTI NHI H GALTI MERI H JO M HERO KI BIKE LI,
OTHER CENTRE KAM SE KAM KAM TO SAHI KARTE H JAISE BAJAJ OR B BAHUT H,FRIENDS M TO YAHI KAHTA HUN KI KOI B COMPANY KI BIKE LENE SE PAHLE REVIEW CHECK KARNA LENA KI KON SI COMPANY ACHI H

MERA CONT.NO-9468356646,
Prashant Kokate
 
Jul 27, 2016

missfireing

Dear Sir,
I have purchased a Hero karizma r sport on 06/10/2014 from your hero motocorp authorised dealer ilakshi auto ahmednagar, maharastra state
Vehicle No- MH-16 BK 0007
Chassis No- MBLMC38EHEGD00178
Engine No- MC38EFEGD00150
Model- Hero KARIZMA R SPORT

Actually after taking bike, we are suffering the problem of miss fire & continuously noise from sillencer. The 5 service of bike has been completed on 12//07/16, during all service I have complained, the problem but problem is not solved thats y i am not satisfied about this bike. we have faced the same problem. I am very annoyed due to this problems.
I am requesting you to please shutout my bike's issues otherwise I may take legal action.

Regards,
mr sachin t kokate
9767777771 / 9158777771
Baahar khan
 
Jul 27, 2016

Manager behaver is very worst

Dear sir,
I take hero glamour just 5days back,head doom is shared , I complet the manager ,but he is not taken my complet , please sir take my complet and Spanish to him...useless fellow..

My phn no..9989972792
Nujella Sravya
 
Jul 25, 2016

Irresponsible behavior towards customer

I brought hero master edge on 15th July and up to now I didn't get my accessories fixed, invoice and temporary registration papers, all the employees of your group keep on postponing the work and they are misguiding me through the registration process and your employees don't communicate with each other and playing with customers time...
Hope at least I will get proper response and my work will be done
amril singh
 
Jul 25, 2016

service not good ..

Wash keke bike de dete ha
Kehte ha hogyi service
Bike check krne ke 100 rs lete ha
K D L PRASANNA KUMARI
 
Jul 24, 2016

I smat complete

I smat is not yet giving fuel consumption and it is not giving comfort while driving the bike and it is giving pain to right hand
Nandlal 84
 
Jul 23, 2016

shocker leakage

Hi sir
for you information i bought new bike super splenader 125cc on 23-05-2016. after one month i found a problem in the bike one of shocker got leakage. please do the needful help for this issue. my contack detail in the below :
Nand Lal So Sh. gariv dass
village lehru P.O Ekhu tehsil baddi , distt. solan hp
Mobile no 9817294382
sanjay nawal
 
Jul 22, 2016

Spare parts is not available

My horn is not working and needs to change. but, unfortunately, spare parts at service station (chambal motors kota) are available. and asked that after 15 days horn will be available. without horn, it is very difficult to drive scooter. what i do?
sunil.service82
 
Jul 22, 2016

chain loosing and white smoke in engine

Dear Sir,
I have purchased a Hero Glamour with disk on 7/06/16 in the name of Punam Kumari Sinha, Danapur, Patna. Mob .- 9204492906 / 9135626489.
Vehicle No- BR-01CW/6475
Chassis No- MBLJA06ANGGE15746
Engine No- JA06EJGGE39797
Model- Hero Glamour

Actually after taking bike, we are suffering the problem of White smoke & continuously chain loose & also noise from wheel lock. The 1st service of bike has been completed on 28/06/16, during this service I have complained, the problem was shutout but after next day of service, we have faced the same problem. I am very annoyed due to this problems.
I am requesting you to please shutout my bike's issues otherwise I may take legal action.

Regards,
Rakesh Kumar
9204492906
Vijaypal502
 
Jul 22, 2016

engine problem

Dear Sir,

I have purchased Hero Passion Pro in year 2015. Since then i am facing an abnornal and heavy sound from the engine.
Several times i had visited Hero service center (Globle service center, Ghaziabad) but they had not came up with concrete solution to my problem.

I want to replace the bike.
Kindly suggest.

Name : Vijay pal
Mob. No. 8527845747
ashir000
 
Jul 22, 2016

regarding worst experience of mileage

Its worst experience of my life. My splendar ismart giving mileage of 42 km. Which is less than 50% of offered mileage. And whenever I go to the showroom they told for servicing. But even after servicing very power mileage become poorer. I definitely go to the consumer court. It is fraud of company. Splendar ismart is the worst experience. My no. 9970882647

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