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Hitachi 1.5 Ton AC

Andhra Pradesh

Consumer complaints and reviews about Hitachi 1.5 Ton AC

Team Hitachi
Jun 1, 2020

Water leak in ac technician came servicing done but problem not solved

Dear Sachin,

We are really sorry for the experience you had. We have notified your concerns to our field service team and they shall contact you very soon. Furthermore, please note as lockdown still continues, our field service operations are working with limited staff. Because of the government regulatory guidelines on the COVID-19 outbreak, there could be considerable delay in attending the complaint. Your understanding and cooperation will be highly appreciated.

Team Hitachi
Sachin bhutada
May 30, 2020

Water leak in ac technician came servicing done but problem not solved

27th may 2020 complaint registered for ac service and water leakage problem in ac same day technician came and he has done servicing for water leakage problem and 900rs charged but actually it is 500 service charge, his manager said to give on the phone and confirmed that he will resolve any problem with in a month or 30 days and techinician also said but next day again water leakage problem started I called manager number of times he is not answering the phone and techinician said if his manager send then only he can come. After searching on google we got alternate number and called, some x person lifted the call asked sevice request number and said that he will forward our request after that we got a call from manager that he will send the techinician within 24 hrs till now nobody came and now again nor techinician nor manager lifting the call after searching t he address of office also we didn't found it.

Water leak in ac technician came servicing done but problem not solved

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