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HITACHI E-SHOP(http://www.jci-hitachi.in/e-shop)

Uttar Pradesh

Consumer complaints and reviews about HITACHI E-SHOP(http://www.jci-hitachi.in/e-shop)

Team Hitachi
Jun 11, 2019

Reinstall HITACHI AC

Dear Tapan,

Sorry for the inconvenience. Please share your correct complaint number or mobile number with us at [email protected] We assure you we will look into this right away.

Team Hitachi
tapan kumar munda
Jun 10, 2019

reinstall HITACHI AC

call book no 1905000294 ,it will be mkre than 2 weeks no mechanic attend for Installation despite 2 times call center represantive has been approched.
Team Hitachi
May 30, 2019

Delivery Of my order

Dear Shivam,

We hope that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Team Hitachi
Team Hitachi
May 22, 2019

Delivery of my order

Dear Shivam,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at [email protected] We assure you we will look into this right away.

Team Hitachi
May 21, 2019

Delivery of my order


i have ordered a Air conditioner from https://www.buy.hitachiaircon.in/e-shop on 12/05/2019 with order id #HHLI-36078. today it is 21/05/2019. It has been more then 10 days and when i checked the eshop website, there is no change in the status of my order .
Moreover I have been trying to call your customer care no. of hitachi e shop : 7971129191. Whenever i call this no. it says the no. is busy. from past 7 days i have been trying to contact but i am unable to get any response. please this is my kind request that please let me know when will my order be delivered to me.
Gaurav Shroff
May 26, 2017

Order No. HHLI-24607, neither shipped nor delivered.

Dear Sir,

This is wrt to my order place on you on last Wednesday on 17th May, 2017 vide order number HHLI-24607. Leave about it being delivered at my door step, the product is not yet dispatched. I tried to follow up for the same, but your representative said we need 7days. On 24th May, 2017 when I registered a complaint, a call back came on 25th May, 2017(yesterday), stating that my product is being dispatch from Ghaziabad on 25th May, 2017 and I shall receive the shipment confirmation by evening around 4 or 5 pm. As of now so many commitments have failed.

Brother please arrange to confirm me date.

Being a part of Hitachi group, I can just say that you are not up to the mark of Hitachi as it is perceived worldwide.

Thanking You & Regard,
Gaurav Shroff,
Contact- +91-9910622799

Order No. HHLI-24607, neither shipped nor delivered.

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