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Uttar Pradesh

Consumer complaints and reviews about Hitachi

Team Hitachi
Aug 20, 2019

Faulty AC delivered.

Dear Ashish,

Our team tried to contact you but got no response. Kindly share your alternate contact number with us so that we can look into the matter and help you out in a better way.

Team Hitachi
Team Hitachi
Aug 19, 2019

Faulty AC delivered

Dear Ashish,

We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.

Team Hitachi
Aug 17, 2019

Faulty AC delivered

To Hitachi Grievance Handling Dept,
I used to have a good trust in Hitachi group, but my trust got shattered when I brought a new 2.0 Split AC in Jun 19. A faulty piece was delivered to us. It is giving problem since day 0. 3 complaints have been logged, but still the same situation. Every time Gas was filled and then it leaked automatically.

It is not at all acceptable and expected from Hitachi group to make such faulty AC. We have been facing trouble since beginning on its cooling and wasting our time in attending the service executing.

I have lost trust on the Hitachi group. The faulty AC should be replaced immediately with a good quality AC.

Team Hitachi
Aug 7, 2017

Problem in air-condition

Dear Mahesh Gaur,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Team Hitachi
Mahesh Gaur
Aug 4, 2017

Problem in air-condition

Dear Hitachi Team,
I had purchased Hitachi window ac 1.5 ton from your dealer smile stores digital world on dated 29/06/2017 and I am facing cooling and high sound problem in my ac for day one.I had done complaint of my AC so many times to your dealer and their service man also visited. Still i am facing problem of high sound and Cooling. Last one months i am facing same problem and your serviceman visited two times but i think they were not trained technicians. Kindly take action on this matter immediately otherwise i will not be able to check this problem after month of August.
Mahesh gaur

Problem in air-condition

Jun 2, 2016

Defective Split AC

Please help me,I had purchased one Hitachi Split Air Conditioner 1.5 ton on 20/06/2015 from their authorised dealer Saraf Cooling Co.Pvt.Ltd.,Kanpur from the begining it is giving trouble i.e. NO COOLING for which I have lodged complaints to company service centre time to time & immediately which was under warranty and 02 months left to expiry of the warranty..After that dealer has deinstalled and carried dealer' s shop.after conversation with dealersand to request for replacing the AC dealer denied to replace.
Atlast I have mail my complaints to company at every level and requested to every level to replace the defective AC new one and to give 12 months warranty as company is giving their new products or return my money with interest but company is also denying to give 12 months warranty.Company is agree to give 03 months warranty only and will return my money @ 20 percent per year.I am not agree with them I want replacement of defected AC with new one with 12 months warranty.
Jun 24, 2012

Ac compessor not working

I have one AC from last four years.Now i am facing compressor problem(not working and giving noise from inside) .This is the second time when i am facing the same problem in four years time.My AC is in warranty period. i have purchased it on 9-6-2008 from deepak electronics,kanpur.

pl look into the matter.

My number is 09838203877
name-sunny chhibber

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