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Himachal Pradesh

Consumer complaints and reviews about HRTC

Bhupender Sing
Feb 13, 2019

Complaint against HRTC Bus conductor (HP 63 6712)

Respected Sir/Madam,

This is to inform you that while I was traveling by bus No. HP 63 6712, route from Mehli to ISBT Shimla on dated 12-Feb19.I boarded the bus at time 6:25PM from place Mehli Shimla (HP). He was come to me for ticket as I paid him 10 rs. and my fair is 5 rs. Only .The conductor refused return my money. Instead, he used abusive language and he shouted at me. He said that he did not care for anybody. He threatened to throw me out of the bus.

Complaint against him detail is given below:-
1. Used abusive language
2. Money didn’t return
3. Not in proper dress code

I would like to request you make an enquire and take strict action against him.

For any query kindly contact me at 9625156227/9459600227

Thanking you in anticipation

Yours faithfully,
Bhupender Sing
Jun 15, 2017

Refund of ticket charges

Dear sir,
I booked a ticket from Shimla to Delhi.The ticket was not generated but the amount was deducted.Please try to refund the amount at the earliest.The ticket details are as follows.
Name:Vipla Sharma
Amount deducted:Rs.931
Date of transaction:15/06/2017
Shimla to Delhi isbt Kashmiri gate
Amrit Negi
Nov 28, 2016

To misbehave with passenger

To misbehave passenger bus no Hp 68 -4402 time 4:10 station bangoro shimla local root today by conductor
Aug 3, 2016

Misbehave and Slaping in Junaram Bllue Bus Route Dhramshala to Jeori on dated 02.8.16

Dear Sir

Conducture slaping on passengers Face and says go down from bus please take an action bus route Dhramshala to Jeori starts date 02.08.16.

Mar 31, 2016

Drop point

Wrong time drop at new bus stand when no local services are available..hrtc need to work on their drop point..I am alone at that place for 1 hour..
Mar 29, 2012

driver & conductor misbehaviour

i agree with u all they r interested in collecting the alcohol from the dhaba owners
Jun 28, 2011

driver & conductor misbehaviour

The RM
HRTC Shimla

Respected Sir

I would like to draw your kind attention to the misbehaviour done by conductor & driver both.The bus no. is HP-63-3273.The route is from Malyana to Bus stand Shimla & timing from Malyana is around 9:00 am.

Conductor does'nt behave well with the passangers & sometime he also does'nt give tickets to passangers & driver also does'nt stop the bus at some stopage & when they asked to they keep on arguing like they have been working for 25-26 years in the same professions so they know very well that where they have to stop the bus.

Kindly look in to the matter seriously & take the necessary steps ASAP.

Thanks & Regards
Savita Verma

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