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idea cellular postpaid

India,
Delhi

Consumer complaints and reviews about idea cellular postpaid

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May 19, 2017

Refund for extra bill paid

I have paid amount of 1166.50 twice by mistake for bill of month march for my no-7065516723 on 17th april and sme day I have requested for Refund of extra money paid .Till date i have not got that money back and when i am inquiring about it getting a reply that it is allready done on 20th april ,to prove that no such amount was credited to my account I have mailed Account statement of my Bank account by mail about 6 times and for that got no reply except a auto generated email. Many a times i have highlighted the issue by contacting customer support and 3 times to senior customer executives who themselves have called me on my request.After doing all I can do ,now I am searching for alternative ways to contact Birla Group .If any one can help please write to 'joshiswatitd@gmail.com' or drop message to above mentioned number.

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