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Idea

India,
Haryana

Consumer complaints and reviews about Idea

Akash Kumar
 
Jul 9, 2019

Internet

i have using idea network.for long time. but now a days there's a big problem happening about internet connection. we unable to use 4g network. so please provide us 4g network. all my family members are using idea network. so please fix this issue as soon as possible.
Sagar Relhan
 
Dec 29, 2018

Refund of my 459

Pls refund my recharge amount of rs. 459 . I HAVE DONE A RECHARGE FROM BHIM UPI OF RS 509 ON 27DEC.2018 AT 11:53AM AND GET A DISCOUNT OF RS 50 FROM IDEA APP. BUT AMOUNT IS DEBITED AND RECHARGE IS NOT DONE.SO PLS REFUND MY AMOUNT

Refund of my 459

Ramzan ogan
 
Apr 25, 2018

Account deduction without recharge

Sir mene 23-04-18 ko my idea app se mere dost k no. Pr 199 rs ka recharge krwaya tha . Mere bank account se paise to cut gye pr recharge nhi hua .
Meri transaction id .vin/ideacellula/20180423165518/0
H .or jis no. Pe recharge krwaya wo 9015227956 h.or mera no. 9671243086 h.plz sir help me to refund my balance.

Account deduction without recharge

Bobby Kaushik
 
Feb 17, 2018

Deducted balance from my account

Dear Customer,
thank you for downloading Animation from Nazara.
You have been charged Rs. 41
Your balance is Rs. 0.01. Please refund my balance idea
Akash Kumar
 
Jan 13, 2018

Internet lacking

R/P
I have been using idea no. But there is bit problem which is internet lacking. When i surfing internet playing games so my network auto gone. So please fix this problem. Thank you.
Ajay Pahal
 
Aug 8, 2017

Complaint about flash messages

Sir, i have a idea no. I have complaint several times for stopping flash messages but all in vein. Idea coustmer care always ask for 48 hours to wait after that these messages will be diabled but nothing happened.
My number is 8221030018
Regards
Ajay Pahal
saurabh1090
 
Feb 10, 2017

RE: No refund of deposit

Please contact at 8085329387 anytime
ideacellular
 
Feb 9, 2017

RE: No refund of deposit

Hi Saurabh,

We tried calling you on your given number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Regards,
Maroof
ideacellular
 
Feb 8, 2017

RE: No refund of deposit

Hi Saurabh,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof
saurabh1090
 
Feb 8, 2017

No refund of deposit

Phone Number: 8199868101( post paid, IDEA CUG, not working)

I had stopped my sim by calling the customer care and asked for refund to which they have send a wrong cheque to my address. I want my money asap . Sick of this good for nothing company. Dont know how to manage customer and keep looting their customers.

Envelope has mine name and cheque has someones else name .

This is ridiculous.

Saurabh Kesari
8085329387

No refund of deposit

ideacellular
 
Aug 24, 2016

RE: internet problem

Hi Jangra,

As per your telecon with our customer service associate on 24th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh
ideacellular
 
Aug 23, 2016

RE : internet problem

Hi Jangra Hemant,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Viral
Jangra Hemant
 
Aug 23, 2016

internet problem

sir, Maine thodi der phle apne no. 9034124273 par Rs 51 ka online recharge kraya tha jisme mje 1 gb net 1 day ke liye mila.. but woh day time mein nhi chla aur company ki taraf se bd mein msg aya ki ye net pack aur online site par asa kch show ni ho rha tha tbi mne pack krwaya..phr mne idea costumer care mein bat ki toh woh bole ye nite pack aur apko net krne se phle costumer care mein confirm krna chiye tha...but sir hmm ase hi hr recharge ke liye waha call krke pta krnge toh online sites ka kya benefit.. waha se tbi toh recharge krte h taaki proper info mil ske...aur customer care wale keh rhe h hmm apki koi help ni kr skte..toh sir plz take action kuki woh ase hi logo ko bevkuf bna kr pesa kamate h...aur customer ko koi benefit ni mil rha unse na proper internet chl rha bs bdi bdi baat krte hmara net asa h wsa h aur all r lier..
ideacellular
 
Nov 30, 2015

RE: WRONG subscription

Dear Customer,

As per your telecon with our customer service associate on 30th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Nov 29, 2015

RE: WRONG subscription

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
sachin2319
 
Nov 28, 2015

WRONG subscription

Got message from 54300 , you have suscribed for talkies videos and charged 35 rs. But i dont have suscribed for this services. help me in this plz

8053366200
Idea ,haryana
[email protected]
 
Aug 31, 2015

Parcel not revieved due to miss routed by you

Dear sir
It's very pethtic and poor services by you , I hv couriered 1kg parcel at 27/8/15 from Ferozepur Punjab to rohtak ,,
Pod num is 366716965 on dot at 27/8/15
But parcel misrouted at gurgaon from last 3 days it's shown on gurgaon location ! No one bothered to pick my cal on gurgaon , Delhi and yours bm amandeep as per given bellows numbers ;;
01244387016
01133588888
9814920816
Pls dekever my parcel and do the needful

Parcel not revieved due to miss routed by you

User386736
 
Apr 9, 2011

postpaid to prepaid

We have made a complaint on 7.4.2011 and met M/s Neelkanth Enterprises. They told us that the company has stopped converting post paid in to pre paid. After this we Mr.Mittin Kakkad who looks after the post paid to pre paid. He told us to wait for a call form Idea. We waited . But up till now we have not received a call froim the company nor any respons. We contacted Customer care for co nfirming about our request. They informed that no request has been forwarded by M/s Neelkanth Enterprises or Mr. Kakkar.Please let us know what to do to convert my mobiles No.09812111001 and 09728301010 from post paid to prepaid.If you also cannot do any thing then we are compelled to stop their use and change to other Net work. We are waiting for your good response.
User184303
 
Oct 8, 2010

balance deducted

I had got my phone recharged for Rs 350 from Idea mobile service providers,They deducted Rs 340 from my balance.I contacted customer care and visited their office multiple times. They told that I had used GPRS from my mobile and the amount of Rs 340 had been cut for using GPRS overnight. I have not yet got any GPRS service activated, neither had I used GPRS on my phone. Their records show that I had used GPRS. Kindly help. They didi a similar thing with my friend deducting Rs 550 saying that he used GPRS overnight although internet had not been used on the phone
User140901
 
Aug 31, 2010

for mobile network

I am ashok bhardwaj..
On my 16th birthday my mamaji gift me a new post-paid sim card of idea cellular....
But after some month i have changed into pre-paid due to "not to good response" of that one.......
Then it works properly
But since two months ago i have faced a problem to network related....
Then i complained many & many more times in customer care but there is not so good response then i made a call to NODAL OFFICER, But there is no receiving......
i finally i have made this.......

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