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Idea

India,
Uttar Pradesh

Consumer complaints and reviews about Idea

ideacellular
 
Aug 12, 2015

RE : idea sim not working properly

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
NLM TRIPATHI
 
Aug 12, 2015

idea sim not working properly

my idea sim no-9889621993 not working properly before few week incoming & out going sms problems appear two time complain lodge by us problems not resolve till the date new problems papers from 10 of august-2015 out going calls & incoming calls there so many idea company workers talk with me during the my previous complains but they con not resolve the problems.
you are requested please look the matter on top priority. with my previous complain . i am sure that this matter will be not legal matter from your end .
thanking you
n.l.m. tripathi
9889621993
ideacellular
 
Aug 11, 2015

RE : Deduction of balance

Dear Customer,

We regret the trouble with your prepaid balance. To investigate, please message us your Idea mobile number and alternate contact details through Facebook. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Kj jaiswal
 
Aug 11, 2015

Deduction of balance

Respected sir,
My account balance has been deducted without any proper reason. Kindly look in to the matter and refund my balance as early as possible.
With regards .Thanksgiving to u.
Your sincerely ,
Kushagra Jaiswal
ideacellular
 
Jul 27, 2015

RE : recharging & balance deduction

Dear Customer,

We understand your concern and regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
myselfujjwal
 
Jul 27, 2015

recharging & balance deduction

hello pehredar, mai ek idea ka customer ho, idea ne jo mere sath complaint se sambandhit behavior kiya hai usse mai bahut shocked ho. customercare ke nam per jo pratha nibhai ja rahi hai wo bahut shameful hai because customercare me call karne per pehle to computer recorded voice aap ko barbad kar deti hai uske bad yadi bhoole bhatke so called customercare exicutive se agar aap ki bat ho jaye to wo formaly bol bol kar aap ko paka deta hai, wahi rati ratai computer wali bhaasha bolta hai jise apki problem solve nahi hoti hai wese hi bani rahti hai ya kabhi kabhi aur bad se badter ho jati hai. ye to tha os customer care ke nam per chalne wali careless,rubish pratha ke bare me.

come to the point- mene 26-07-15 ko sham 08.40 se 09.00 ke beech do special recharge karaye the, ek 18pe18 tt dusra 40pe45 tt. mere a/c me around 14 rs aur around 32 rs credited ka sms aya, total balance hua 46 rs jo hona chahiye tha 18+45=63 rs. jab mene customer car me call kiya to mujhe deducted 17 rs ke bare me satisfying ans nahi mila.ye around 10 pm ki bat hai. mujhse so called customer care exi ne kaha 18pe18 ka additional around 4 rs aur 40pe45 ka 13 rs credit ho gaya hai. but mere mobile per 18pe18 ka additional 4 rs aur 40pe45 ka 13 rs ka credited sms kabhi bhee nahi aya aur na hi balance check karne per 63 rs dikha is ke isthan per 46 rs balance me show hota raha. customer care se koi satifying response na milne per mai chup ho gaya kyoki wo kah raha tha apka balance internet use karne ki waja se deduct hua hai. mai ye janna chahata ho ki yadi mene internet use kiya os beech to mujhe oska pura deduction details do jo wo nahi de paya aur usne phone kat diya. is ke bad shock pe shock mujhe balance deduction ke roop me milte rahe. mere 46 rs ke balance se lagatar deduction hota raha aur jab mene subah balance check kiya to usme 15 rs bache the aur uske bad bhee deduction hota ja raha hai. plese help me and disclose this idea scam in front of the public as soon as possible.
ideacellular
 
Jul 22, 2015

RE: Balance Deduction

Dear Customer,

As per your telecon with our customer service associate on 23rd July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Jul 22, 2015

RE : Balance Deduction

Dear Customer,

We understand & regret the issue with your prepaid balance. We'll check this and try to resolve asap. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Shivam AryĆ”
 
Jul 22, 2015

Balance Deduction

My Number is 9927423697 and FB pack is been
activated without my knowledge and 31 rupees is
deducted i haven't opted for this service. please refund
my money and stop this service.
ideacellular
 
Jun 1, 2015

RE : Harassment

Dear Customer,

We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Mayukh Paul
 
Jun 1, 2015

Harassment

+91 - 9911891155 This IDEA number is texting me on Whatsaapp and harassing me.
I rang IDEA Customer care but all they told me that it is purchased in DELHI.
PLease, Help me. , M getting fed up of this.
ideacellular
 
Apr 17, 2015

RE: recharge not complete

Dear Customer,

As per your telecon with our customer service associate on 17th April 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Apr 16, 2015

RE recharge not complete

Dear Customer,

As per your telecon with our customer service associate on 16th April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Apr 16, 2015

RE : recharge not complete

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Apr 16, 2015

RE : recharge not complete

Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
ss1790
 
Apr 16, 2015

recharge not complete

Hello I have re change Rs 88 on idea number 7309621889 with my pnb debit card from my account balance Rs 88 but In my mobile not complete so please understand my refund my money to my bank as soon as possible
ideacellular
 
Jan 23, 2015

RE: idea chek point dwara sim band karwane k sambhandh me

Dear Customer,

As per your telecon with our customer service associate on 23rd Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Jan 23, 2015

RE: idea chek point dwara sim band karwane k sambhandh me

Dear Customer,

We understand your concern and regret the inconvenience. We have your noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
yadav vipin
 
Jan 22, 2015

idea chek point dwara sim band karwane k sambhandh me

Dear sir

Mera mob no.7351915146 Jo ki mere vimal sharma k naam se h mere no. Ko apke etah sthith idea check point dwara farzee tarike se ye dikha kar 6,7 din we band karwa diya ki ye no chori ho gaya hain jabki mera phone or meri sim mere pas hi thi jb me iski shikayat apke idea Check point par karne gya to wahan mujhse ye kahan gya ki apka no.re activate karna padega jiska shulk apko jama karna padega mene jb iski jankari karne k liye apke toll free no 12345 par apne dusre no 9927582444 se jankari ki tb mujhe pata chala ki mera no. Apke idea check point walon ne he farzee tarike se paisa kamane ko kiya h tb me dubara unke pas pahucha to unhone ye kahan ki him ESE hi karte h Sir agar apke sansthan me yahi hota h to me iske liye court k darwaje par jarur jaunga Lenin us se pahle apko bhi confirm karwa raha hu kyoki itne din phone band rahne she mujhe kaafi nuksaan hua h agar ap is complain par karyawaahi karenge to me apse santust hu nahi to me apki company par man haani ka dawa pesh karunga

Vipin yadav
Hindustan news pepar etah (up)
Pin code 207001
Mob no.9927582444
ideacellular
 
Jan 5, 2015

RE: balance not refund

Dear Customer,

We regret for the inconvenience caused to you. To help us serve you better, please message us your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 121.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Jan 5, 2015

RE: balance not refund

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
mohdfaheem
 
Jan 4, 2015

balance not refund

Account no.31056870424
Amount 90
Transa date 28nov2014
Balance not refund
ideacellular
 
Nov 26, 2014

RE : money not refunded

Dear Customer,

As per your telecon with our customer service associate on 26th November 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Nov 25, 2014

RE : money not refunded

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Rishabh Shukla
 
Nov 25, 2014

money not refunded

I have make a bill payment of 400 rs. idia no- 7617082020 BT it was unsuccessful bt my money not refunded me please refund my money my contact no is- 9369278797

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