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IDFC First Bank / Personal Loan


Consumer complaints and reviews about IDFC First Bank / Personal Loan

Apr 2, 2020

personal loan closed but still EMI's deducting from my account Loan No. 20467953

I have been writing mails to customer care but no use nor reply, i have paid full settlement amount incl pre closure charges but still two emi's have deducted, they promised me to refund if any EMI deducted but its not happening but keep on deducting the EMI's.
have wrote the mails to Nodal officials as well but no use of it.

can call me at any time for more info on this.

Jul 9, 2019

Customer care

Dear Sir,

We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.

Jul 9, 2019

Customer care

Dear Sir,

We regret the inconvenience caused. Please share your contact number and location details via DM, so our team can connect with you.

Pronoy Adhikary
Jul 4, 2019

Bounce charges being charged even after pay EMI on time and Bank wrongly labelling my defaulter for EMI Payment

Being charged bounce charges and IDFC Bank submitting wrong information in CIBIL thay my EMI have not been paid on time and I am a defaulter in clearing dues. I have tried speaking with the customer service regarding same but no clear answer and just deny to register my complain when I said I can show proofs of my payment Bank customer care just denied accepting proofs and receipts of payment
Due to negligence from the bank my CIBIL score have been decreased to tremendous amount and all my applications and offers are being reject. I have been showed a defaulter from the bank for non payment of EMI for 3 months in row whereas all my EMI payment have been on time of which I have all proofs and receipts
Request the bank to Resolve this on a immediate basis and have me cleared from defaulter in CIBIL and share and explanation for such negligence else I will have to take extreme action for banks negligence

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