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IFB WASHING MACHINE

India,
Delhi

Consumer complaints and reviews about IFB WASHING MACHINE

contact.ashish126
 
Feb 7, 2017

Fake call for asking debit card number and Using your reference

Hi Team,
I got call from 7719245626 and this guy for asking debit card number and Using your reference. Kindly take an action , They can take advantage to innocent people. It's request.


Thanks,
Ashish Gupta
7042082922
chandramauli1973
 
Feb 6, 2017

IFB fake call ???

i have received call from IFB, i dont know they understood or not but they said we will pay you back full amount of machine but you have to tell us the card number ??????????? i said why you need my account number to transfer the money not my card number so he said first we diduct Rs.130 and then transfer full amount.. i think some thing goes wrong. IFB tema had to act on it or if he is true then he had to sent a mail and then act they are calling from noida as per their statment and they are calling from 7719245626 and 8800335855 number .

let me know the fact ?

Chandramauli
chandramauli1973
 
Feb 6, 2017

front load washing machine frequent maintenance

dear sir,

we have procured washing machine SENORITA VX and from last 1 year we are facing lots of problem , Due to that we have started AMC but the person are visiting on complaint only and the AMC amount is @ 7000/- which is huge compare to the COST of machine. so after starting AMC in feb 2016 during 1 year they never visit , so in feb 2016 they have change Gasket and in january 2017 end again problem when we call they came and said drum issue so you have to pay only transportation charges of only Rs. 300/- the story is not end at this stage they also said if the problem continue they you have to change gasket which cost is @ 2500 which we have to bare so at the end of year we have to pay @10,000/- for repairing and i have lost my 10 pents which cost me Rs.15000/-.


we want to know that if they are using original parts then what is warranty period when it work properly as my AMC is Expired on 15th February 2017.

Regards

Chandramauli
9879027974
customerservice@ifbglobal.com
 
Feb 6, 2017

IFB

Dear Crescentmoon

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Crescentmoon
 
Feb 5, 2017

Washing machine showing error

I have been calling customer care as well as the manager of service centre everyday since 10th of january but no technician comes. PATHETIC SERVICE & PATHETIC PRODUCT!!
customerservice@ifbglobal.com
 
Jan 31, 2017

IFB

Dear Shiji39

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: ############  Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.   
anvarani
 
Jan 30, 2017

Poor Service

Complaint No. 1104510190
Customer ID 4519713

I have made a complaint on 09-01-2017 for my IFB TL-RDW-6.5 Kg Top Loading Washing Machine.
Very next day the service Technician attended and intimated that the Circuit Board is defective and need to be replaced, and will be done in 2 days time, nothing happened so far

Several Request were made to customer service center, every time offers with in 48 hours the problem will be solved, and the request is forwarded with a priority Tag, Numbers of Several level Managers were
yet today 30-01-2017, my machine is still down, no action has been taken by the service franchisee.

Being a customer for the last 20 years, so far no such a poor response is experienced form IFB.

I have requested for a replacement machine, till the problem of my machine is rectified, that also not being considered.

It is requested for urgent intervention in this matter

Abdul Salam
9447840108
Shiji39
 
Jan 27, 2017

IFB Washing Machine Senator smart touch

I had raised a complaint on the 23rd January 17 ie Monday about my machine not taking in water. My complaint number is 19074397. I have received no action from Ifb. I called ifb customer care on Friday and was told that my agent has cancelled my complaint. They referred me to a woman named Babita who when I called doesn't answer or is always busy. Finally I got hold of her and was told that an agent will come the same day itself. Agent name is Vicky Vaishnavi. Even then this guy never turned up...I called both of them again Babita and Vicky. They didn't pick up. This is definitely not the kind of service I'm expecting from ifb. There is absolutely no regard for customers. Iv been a associated with ifb since 2000.
customerservice@ifbglobal.com
 
Jan 27, 2017

IFB

Dear ysudhakarrao

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: ############  Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.   
customerservice@ifbglobal.com
 
Jan 27, 2017

IFB

Dear kpradeep309

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: ############ Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.
customerservice@ifbglobal.com
 
Jan 27, 2017

IFB

Dear Megha

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: ############  Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.   
customerservice@ifbglobal.com
 
Jan 25, 2017

IFB

Dear Preeti

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: ############  Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.  
customerservice@ifbglobal.com
 
Jan 24, 2017

IFB

Dear Sarika

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: ############  Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.   
customerservice@ifbglobal.com
 
Jan 23, 2017

IFB

Dear  YSudhakarrao

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
customerservice@ifbglobal.com
 
Jan 22, 2017

IFB

Dear Saurabhgupta

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: ############  Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.   
ysudhakarrao
 
Jan 20, 2017

Need new washing machine

Hello team,

Tell me the procedure to get new washing machine in place of old one.I am fedup with your IFB washing machine which is under warranty.Facing frequent repairs and changed almost all the parts and now the final option is to change washing machine.


Thanks
Sudhakar Rao Y
+91-9494868896
customerservice@ifbglobal.com
 
Jan 20, 2017

IFB

Dear Sunir

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: ############  Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.   
customerservice@ifbglobal.com
 
Jan 19, 2017

IFB

Dear  Sarika

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
sarika chugh
 
Jan 19, 2017

Door Lock Problem

The washing Machine Senorita (Fully Auto machine), the spinner is giving lot of noise while wash and switched it off and then tThe Door has been locked, then logged a ticket at customer care but no body is taking the problem seriously, from last 4 days the clothes are still inside the machine and no once is coming to see and resolving the problem.

I don't know is their no expert service engineer in IFB or else any issue in taking the customer matter seriously?

If this will be the situation then sooner IFB will itself decay his market.

Regards,
Neeraj.
Complain Number: 19046066
customerservice@ifbglobal.com
 
Jan 18, 2017

IFB

Dear kpradeep309

We regret the inconvenience caused. This is to kindly inform you that we have been trying to reach you on the above given number to get an appointment for our technician to help fix your machine but have been unable to. Kindly provide us with the best day/time to your convenience and we will send our technician to resolve your issue.

Once again we regret the inconvenience caused and assure you our best services.

IFB Team
kpradeep309
 
Jan 17, 2017

Dispatching the demo piece from the showroom shows that IFB product does not start to its Quality

Dear Sir
I was told that the IFB machine is fully automatic and hence I paid the money. The customer will not know the MRP as the weight and measures team is fed by the govt to help the vendor rather than the customer. The weights and measure team is fed bribe as the shops does not show any MRP based price to the customer in the show room.

Today after paying the payment to the customer a bill is given to the customers without VAT and we don't know until we raise concerns with the shop.

Is IFB downgraded it's brand for non availablility of stock or are these products now lost its market is the question that a customer should ask for himself as his product delivery does not go through any quality checks.

After repeated followups to TMC A S Rao nagar showroom I was given a non VAT bill copy and an used product from its showroom. I have a serious concerns. Please look into the issue if possible as I would advice that buying IFB brand would be loosing faith in the brand.

My name. Pradeep kumar
Phone number. 9246180098

Thanks
Sd/- pradeep
customerservice@ifbglobal.com
 
Jan 17, 2017

IFB

Dear  Sunir

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
customerservice@ifbglobal.com
 
Jan 17, 2017

IFB

Dear  Preeti

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
customerservice@ifbglobal.com
 
Jan 17, 2017

IFB

Dear  Megha

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
customerservice@ifbglobal.com
 
Jan 16, 2017

IFB

Dear Janakiramana

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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