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Inc.5 Shoes


Consumer complaints and reviews about Inc.5 Shoes

Nov 27, 2018

Bad quality

I brough heels from inc 5 worth Rs. 1800. I saved my hard earned money, to buy a pair of heels that are durable.I have used inc5 heels in the past and was very happy with the quality and comfort.But this time i feel cheated.Apart from the fact that the heels make an embarasing noise when i walk, they are terribly uncomfortable, i ended up having a swolen foot.Morever it broke after a week, the screw got detached and such a repair is not possible with a normal cobbler.I feel terribly looted.
Jayata D
Oct 21, 2018

Poor quality and highest price

Bought a pair on 10th Oct from city centre 2 Kolkata for more than ₹1500/-. Have wore them only twice. It is 21st Oct and it is already broken. What is the point of spending so much when quality is as cheap as roadside. I want my money back.
Oct 5, 2018

I gave my slippers for repairing and got them in worst condition

My slippers were in very good condition, they were almost new. I gave them in db city mall bhopal for repairing and i got them in worst condition, i am not able to walk properly in them, they are very old and used. I am asking them to look in to this matter but they are refusing to look in to this matter. What should i do?
Jul 31, 2018

Not comfortable

I purchase shoes from inc 5 nashik store , shoes brand backaro at discount rate but it is not comfortable.
I want replace these shoes.
Jun 16, 2018

Shoes given for repair, got back in worst condition

I am regular customer of inc5.recently purchased belly shoe and sole of belly lost it's, wore the pair only two times and it was in a condition that it was hanging with the shoe, I decided to give it to the shop to get it repaired, I went to the Trillium mall Amritsar where the shop is located and asked them to get it repaired, I gave them the bill, to clear that its not been 3 months I bought the pair, first they were reluctant to take the pair, they said that u were not using the shoe that's why the sole came off, it's because of the temperature the sole came off and many more. Ultimately they accepted the pair along with the bill, and said they have to send to the company and I should ask after a week. I called after a week, shoe was not ready, they said they will call me after 3 days and tell the status. No call even after a week and then I have to go out of station, so I visited them.after the month and I was surprised to see that the shoe I got after repair was in the worst condition, I gave them.a new pair and the pair I got was dirty and the leather was peeled off from back and sides. When I asked about the condition of the shoes, they said that they received it from me in the same condition, now I didnt know that what proof I was having to show the.that I handed them.a new pair and they were giving me it in very bad shape.it was my worst experience of Inc5. I will never purchase any shoe from Inc5.Poor customer service and behavior of salesman was very rude.
Jun 9, 2018

Poor quality sole

I recently got a pair of wedges. Am used to it and never had any problem in wearing wedges. Being a regular user of Inc 5 I dint have a second thought on getting wedges from them. But this time it turned out to be the worst one I have got ever. The sole is very bad which makes my skin harder after wearing for an hour. And also am getting pain in my nerve due to wrong design I guess. After spending so much on it, it’s really disappointing.
Unnati jariwala
Dec 18, 2017

I misplace msg for discount on my birthday

Just two days back was my birthday and I got a msg saying I will b getting discount worth rs.500......but I misplaced the msg because on my birthday I changed my mobile ....and shop keeper is saying that code is compulsory.... So please help me out.... I m your regular customer and my family only use your products.....you can check my past details also.... Hoping for your positive reply......

Please resend me that msg again.... I m waiting for your reply....

I guess I will b getting this much benefit for purchasing from brand like Inc. 5.....
Sep 30, 2017

Rubber support for heels is terrible

I have purchased an Inc 5 heels a month back from Shoppers stop and wore it for the first time 5 days back only.
The very next day I checked, the rubber support beneath the heel is broken for one and distorted for other.

I am a regular customer for the brand but always prefer buying flats. This first time experience of Heels is very terrible.
Sep 11, 2017

Company refused to repair or replace shoes

Hi...I had been regularly purchasing shoes and sandals from Inc. 5. But the ladies formal shoes that I had purchased the skin started peeling off in 3 days.
It also has scratches.. I have just worn it once and the it is a complete loss for me. I gave it back to showroom for repair..and aftet 20 days They called up and said that company cannot do anything about it.. I have lost my entire money and no gesture of even replacement. This has really put me off and have never purchased from this brand again.it was an expensive shoe of Rs 2000.

Can anyone help?

Ruchi goel
Anmol bedi
Dec 17, 2016

Cheap quality products

I bought a pair of pumps from Db city mall Bhopal store 1 month ago and the salesman said that its their best selling piece and it has a 6 months warranty period bt the skin of leather started peeling off in 15 days and when i complaint about it they are not ready to help and are saying that company said they can't do anything..i bought them in Fresh arrivals @ 2000rs..Al my money got wasted on your Cheap quality product..And if u guys can't help and cannot provide good quality products then plz shut ur shops down.
Nov 15, 2016

Complaint Against DGT MANAGER

Dear Sir I'm sorry to disturb to you I'm Gulfam from DGT BRANCH DELHI Here Newly Manager Mr. Raheem fire me today morning without any reason I'm asking sir why are you fire me sir so says I don't have your required sir I was working from last two year's with your brand I request you please you should think about me mera accident hoga ya tha last Sunday night I was already informed to Mr. Raheem and Gopal Singh on Monday but they don't get the response because there is stock running and I again inform with my accident pic to Mr. Raheem on 11 Nov. 2016. I attach the pic with this msg.
Note sir if you have to know anything about me now you do call to Anil ji he truly tel you about me

Thanks to you for read this
Jul 6, 2016

Poor Quality Product

Recently bought a white pair of shoes from Phoenix market city mall.

Bill no.P4S16/428. Amount RS.1690/-

Product details : 142 14067 White 37/06 1690

Stock number: 8903390404750

Recently started using this chappal and found that the pasting of sole has poor quality n Rubber from heels have come out...secondly the cushioning isn't sustained more than a week... got pressed with in few days and lost it's comfort.

Would request to exchange the same.

Please do the needful and let me know the process for the same.
Jun 6, 2016

Rubber from heels have come out

I have purchased Heels yesterday from central mall Bangalore and wore for half a day.
Rubber support has come out in a day only.
Oct 23, 2015

Inc 5-skin of the leather peep toes peeled off

Hi...I had been regularly purchasing shoes and sandals from Inc. 5. But the peep toes that I had purchased the skin started peeling off in one month. I have just worn it once and the it is a complete loss for me. I had written to them but no reply. They called up and said can give a discount on the next purchase. I have lost my entire money and no gesture of even replacement. This has really put me off and have never purchased from this brand again.
shrvistha shukla
Sep 25, 2015

Shoe Bite

I had purchased a pair of nude colour heels form the fresh arrival and now the problem am facing with the heels is the bite problem.
Investing so much in them was not for shoe bites , I need a solution to it , its just twice I have worn those heels.
Jun 29, 2012

Misleading/False Repair promises

My issue with them primarily is 'why promise when its not needed'. I never asked you to committ anything. Why not just 'sell' the shoes like everyone else and not get into this.
Here is what happened:
At the Inc. 5 shop in Pune in the new Koregaon Park Plaza mall. When i visited and bought a pair of shoes from them, the saleman there at the cash counter told me any Inc Pair shoes can be repaired by an Inc 5 shop within 15 days.
A week alter i returned with another broken pair of my Inc.5 shoes and the same guy (Arshad) asked me 20 questions around where, how much, when etc etc before he reluctantly told me he would take the pair but will have to check to see if it can be done and will ifnorm me in a day. he never called.
3 days later, i called him and he asked for 2-3 days more to check. he never called.
A week later I had to call him and this time he told me the shoes had 'just reached' the warehouse so he will call me back in a day. He has never called.
Its been a week now and i have no news. Now their shop number is coming as 'out of order' and the mobile he gave me is saying 'number does not exist'!!!
The slip he gave me says return within 15 day...its driving me mad.
I wish i knew who owned Inc.5 and i could tell them about misleading and false promising to a customer. i am seriously reluctant now to buy their footwear and i own a lot already sadly :(
my neighbour mochi was a better bet!!!! Unfortunately i feel for their so called 'USP proposition'. I wish i ahd just gone to my neighbourhood mochi!!!

Thing is their shoes are not cheap. Any pair costs a minimum of 1500/- bucks. The one i gave for repair cost me almost 3k!!!! id rather have it back in the broken condition than not at all. But it seems its just disappeared at their end!!

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