Log inRegister
Submit Complaint

Independent tv

India,
Andhra Pradesh

Consumer complaints and reviews about Independent tv

Shailesh Singh
 
Feb 14, 2019

Channels are getting freezed

Hello,

I am an Independent TV DTH subscriber with Customer ID: 1001017134. From 04th February, 2019. I am getting error 400/signal lost message on a few TV channels and few channels are getting freezed. When I called their support team on 06th Feb, they raised a service request (2393149). Resolution time was 24 working hours.

On 8th, I again made a call to inquire my request, the executive response as that their technicians work for 6 hours therefore, you need to wait for more 2 days to get the issue resolved. I urged to speak to their senior. After placing the call for 1 min on hold, she informed that no senior is available and she disconnected the call.

On 14th Feb, I again made a call and the executive was repeating the same words of 24 hrs time. She was pleading that the issue was resolved as if some one was asking her to close the call. I asked their email address and she told me to email address i,e., <[email protected]> and <[email protected]>. Again I asked to speak to their senior. After placing the call for 1 min on hold, she informed that no senior is available. I got frustrated by now and disconnected the call. After the call, I once again received a text message with a different service request (2562363).

Sorry to say but their service is pathetic.

Please do the needful.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Jockey India - Non Exchange of vests
    I am Srimanta Hota from Sambalpur, Odisha. I am jockey...
    NAGAR NIGAM KHANDWA - House measurement is wrong
    My house measurement is wrong and due to that property tax...
    Stalin - compulsory hindhi subject in Tamil Nadu Govenment School
    My name is Ramasubramaniyam M.Com born and brought up in...
    EPF Office K R PURAM BANGALORE - Name correction
    Dear Sir/Madam, As i have requested for the change of...
    MGF Hyundai Desom, Kerala - Improper maintenence of body part and lack of...
    Dear Sir, We have carried out servicing for my Hyundai...
    HIGHWAYS DEPARTMENT - MAN HOLE COVER WORK PENDING
    Sir Its more than three months the man hole cover work is...
    Woodland -GC333106 SHOE - GC333106
    Its just one year passed & the sole of both the shoes...
    Borewell - Illegal extraction of water
    Illegal extraction of ground water in house Number 692...
    IRCTC TATKAL TICKET - Fake IRCTC TATKAL FRAUD
    I called justdial to get information regarding Travel...
    Wine shop Muradnagar - Over charged
    Yesterday I purchased one bottle of Royal Stag from wine...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username