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Consumer complaints and reviews about India Post

m s kamath
Dec 20, 2012

indian foreign post office,ito, new delhi

I had ordered for a 20w amplifire costing 20$ from singapore chaina on 12th Aug 2012. The seller has promptly despatched the item to India on 14-08-2012 which was not received till date. During Sept, 2012 after compaining to seller, one more item was shipped again to my address under ordinay post (same mistake of sending by ordinary post) once again the parcel never reached me.hiv
Now whom should blame?? Is it the foreign seller at fault ? who made a quick 20$ ?? Or the Indian Foreign Post Office at ITO New Delhi?? I have received many parcels from this seller which were sent under tracking number. Now i am sure our forein post office is steeling my items. shame on Indian foreign Postal authority.

The same episode repeated again to a prcel worth 8$ sent from china. The seller sent the parcel again after charging 5$ more this time also the low value parcel. Are our forein post office is Foreing Post Steeling Office ? If this is the fate of ordinay post. Do we really need Foreign Post Office? When I visited ITO Foreign Post Office They told me that no parcel sent by foreign county will reach recipients as staff themselves have bad experience themselves. So this may also be a reason for plunder and steeling. It seems like every one steels at this office. May god help us. Any one please suggest/post an alternate cheap way of getting the items to india from overseas.
Dec 1, 2012

S R Meena

Dear Sir,

We were booking a parcel for UK but they told that UK is not coming in computer. is it possible that ITO post office Special for foreign post. is not appearing the name of country and another post office computer are showing the UK. he is very corrupt-fully person. kindly take an action on S R MEENA.

Thanking you,

Jun 28, 2012

Irresponsible Counter Officer

Respected Sir,

I work at CGO complex, Lodhi Road, New Delhi. I visited CGO Complex post office, as I had an urgent delivery to post. And I was waiting in the Q for more than half of an hour. When it was my turn, the person sitting in the counter, said "Its lunch time, and I wont work on your parcel". More people were standing behind me, who were also waiting for more than 30 minutes. And you may have no idea how many people he dealt with in this 30 mins, only 5. I don't have any idea, how can he take so much time to deal only 5 persons. And how come the department had hired him. And he also left his seat before the lunch time, and when asked he was shouting back at us and even said, "Complaint anywhere, I am going for my lunch, that is it". Is this the way to behave with customers.

I leave it to you, and I hope that you will take a necessary action against such an irresponsible behaviour, which caused lot of inconvenience to pity people like us.

Thanking you,

Yours faithfully,

Dec 14, 2011

No Delivery

One of my friends has sent me a gift from the US. The parcel contained a mobile worth 8,000. The parcel was sent on 25th Nov, 2010 and has not reached me till now. My friend contacted his Local Post Office and was told that the parcel is in the Indian Customs. I called up the Customs and the Foreign Post Office several times but they went on giving me another and another phone number to call and enquire. Then finally fed up, I went to the Foreign Post Office Head Office in ITO and they ran me upstairs and downstairs again and again and at last they told me that they do not have the parcel. The parcel was sent from Endicott, NY to Sant Nagar, East Of Kailash, New Delhi. Please help. Customs Declaration # LC253625715US. Thank You!

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