With great disappointments I am writing to Indiabull,
First of all I would like to mention that Indiabull is not doing charity by giving loan, we are giving you our house deed and all relevant paper as well as we are paying interest for the amount of loan we are taking
My home loan no. Is HHLKSL00442693,
Its a kolkata sector 5 branch and the person who is dealing with us SUDIPTA MITRA
the person is very rude and don’t even try to explain the reason for the paper work, most of the time on asking why you need this paper he end up saying its company policy instead of making the client understand the real need of paper
With clear conversation with the above mentioned executive of your, he was suppose to disburse the loan amount on 14th of july, and he did made a cheque on 16th of july with wrong account no of the builders, on investigation with him he phrased that the application for disbursement was made on 30th june and NOC was received from the builder on 11th of july, why Indiabull move forward without proper paper work, seems like it’s not important to you
Then again on Thursday i.e., 19th of june he called me up saying all paper work is completed from there end and I can move forward with registry things. On Saturday i.e. on 21st of july I called him up saying that 23rd of july we will be going forward with registry he denied saying that cheque is not ready and cheque will only be given on monday, as Saturday is non working day
I asked him to share a senior no. So I can get a clear picture of the problem to which he denied saying that it’s a non working day and he cannot share the no.
And today on 23rd he again sent the cheque to the builder with wrong account no. And on asking for senior no. He denied saying he is the senior and no one is above him and he cannot share any no.
I am really sorry but I am ashamed to share such kind of non-professionalism from your end, the executive is not at all professionalism, I am still ready to withdraw my loan as I cannot handle such unprofessional people & unprofessional team, not a single call was made from Indiabull inorder to ask me whether am having any issue.
Branch manager is another person who is so damn unprofessional, as he is not reviewing anything and the executive are conducting mistake on a regular basis
Kindly take strict action against the executive or you can drop my loan, return my papers and blank cheque I will apply for loan somewhere else, as unprofessionalism is not what I accept when I myself is a professional
Detail of the executive
Sudipta Mitra | Relationship Manager
Indiabulls Housing Finance Limited
Megatherm Building,plot -l 1,Block-GP,Sec -5,
Mobile- 8621006684/7980099593|Whatsapp -7980099593
For any query from my end please call me on 9830838408 and you can revert on the mail id [email protected]