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Consumer complaints and reviews about [email protected]

Dec 30, 2018


Today on 30th December 2018 I have recharged my JIO phone number by Rs.399 from my UPI I'd [email protected], but now this Recharge not done by merchant and not refunded to me.


Dipak Jadhav
Apr 22, 2018

Debited amount from my account but recharge not done

Dear Team,
Debited amount from my account but recharge not done
Sir I have done recharge on 21 April, 2018 on my jio no.9225249870 via Upi through my jio app. The money Rs :449 was deducted 2 times and taken by "[email protected] " but recharge was not done and no msg was received of recharge done.
Jio customer care also responded, we are not responsible/your recharge get failed, please do recharge again..... so i have already try 3 times,but jio care said its your bank fault. Bank said that if merchant not get amount the amount will be refunded.....that mean bank also not confirm the transaction fail or not? if I cant pay by UPI then why option available in My jio aps? Jio not taking responsibility.
Sir I request u to take action against Jio and [email protected] and kindly help me to refund my money back.

My upi Id :- [email protected]
E- mail id :- [email protected]
Deducted amount : 449
Transaction I'd :- ############
Transaction date :- 21-april-2018
Transaction time :- 10:54:30
deducted amount : 449
Transaction I'd :- ############
Transaction date :- 21-april-2018
Transaction time :- 13:02:58

Thank & regards
Dipak Jadhav

Debited amount from my account but recharge not done Debited amount from my account but recharge not done

Feb 17, 2018

No action taken on complain

Their is no action taken on complain against [email protected] for payment refund done on 15 Feb 2018
Feb 15, 2018

Money not refunded

Recharge of rs 349 with transaction number ############ on 12 feb at 9:57 pm through
vpa [email protected]
Against my Jio app.amount had been deducted from account but recharge has not been done and amount is not refunded back

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