Respected SIR,
I was purchased one Android Hand Set, INTEX-AQUA Q7 PRO on 14.03.2016. But from the beginning i.e. after 2/3 months it creates so many problems which were repaired by your Service Center (International Market, Sevok Road, Siliguri).

But after 1st time repair it again creates same problems and 2nd time again repaired by the Service Center. I was assured by the Service Center that if next time it create any problems than the set will be change/Ex-change.

It is very funny that within few days the handset again create another problems and the handset is totally dead i.e. out of order. I contact your Service Center for exchange the handset but they not agreed. Than I contact your Pay Help Line No.1860 108 5555 on 24.02.2017 at 19.00 hrs. and 28.02.2017 at 13.00 hrs. But no solution came out and the Help Line also said me that we could not change/ex-change your handset but it can repair only.

Sir, I am not agreed to 3rd time repair this type of disturb handset, which always create problems from the beginning. In view of the goodwill of the INTEX product, I hope you will look into the matter deeply and change/ex-change my handset as early as possible because in this day everyone facing problem without smart phone.

THANKING YOU.

Ajay Shankar Nandy
Mobile-94344 28456
Siliguri/North Bengal