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Consumer complaints and reviews about IRCTC

Jun 24, 2019

refund money

I had booked a railway e-ticket on 14 June
Transaction Amount: 1575.49
Transaction ID: 100001888196594
But it was not booked and till now after 10 days I have not received my refund money.
Please check the problem and get my money back as soon as possible. My id is Mk473

refund money

Oct 14, 2017

Non receipt of cancellation amount after 1 Month

Dear sir/Madam,
With reference to the above, I wish to inform you that I had booked tickets from IRCTC from Ranchi to Delhi in train number 12439.
The same tickets was cancelled on the same day because of non allotmemt of lower birth and the ticket was for my parents and they can't travel in upper seats .
PNR Number is 6405850207.
The ticket was cancelled on the same day of booking I.e on 11th September .The amount of the cancelled tickets has not been refunded so far.i request you to look into the matter and arrange early reversal.
Statement of account is attached with the mail.

Even after one month of complain I am yet to receive any satisfactory reply from IRCTC.
I have sent my statement of account to IRCTC.i want refund at the earliest .

Warm regards

Anurag Kumar Jaiswal
Jul 4, 2014


Dear Concerns IRCTC,
I have booked a ticket on dated 25-06-14 from KQR to NDLS but it was not confirmed the status was WL 8. As per rules and regulation it has to be get cancelled automatically and amount should be refunded in 24 Hrs but it is not done yet... For your kind reference i have mentioned the details stated below:--

Pnr Number- 6231387798 Transaction ID- 0923477925
Train No- 12801
Boarding station- KODERMA(KQR) Reserved upto NEW DELHI(NDLS)
Date of booking- 25 june 2014
Date of journey- 28 june 2014
Quota- General
Class- 3A
Ticket id [IRCTC#4267832]

Please see the detail and revert me back I am waiting for your kind response...
Thanks & Regards.
Anurag kumar
Email- [email protected]

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