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IRCTC

India,
Karnataka

Consumer complaints and reviews about IRCTC

User413091
 
Apr 29, 2011

Local people suffering due to Tatkal last min booking

Dear Sir,

The Tatkal scheme is mainly for booking Last minute or emergency booking for tickets but the purpose does not get solved as commona public never gets any tatkal tickets. Indian Rail should stop this tatkal as it does not help AT ALL. It is used by all reserved officers and railway staff or any VVIP. Common public is not considered "human" everything is about reservation and for government staff.
regards,
User389819
 
Apr 12, 2011

REFUND FOR FAILED TRANSACTIONS

Respected sir/madam,
i have booked some tickets online through IRCTC, some of which had a failed transaction. i had not yet received the refund amount for it.
i request you to kindly look into the matter and help me get the amount.

i have the proofs for the failed transactions as well as the transaction IDs.


ID AMOUNT
0328072822 334 RS
0312659195 418 RS
0310283086 155 RS
0304311080 302 RS
0251961469 262 RS
0237227328 258 RS
0230760056 351 RS
0230750873 351 RS


Thanking you,
Yours faithfully,
ANUPAMA B PRADEEP.
shivapriya pg, aecs layout,kundanahalli,
bangalore, karnataka-560031
User305593
 
Jan 28, 2011

TDR REFUND ANOMALY

I BOOKED A TICKET WHOSE PNR WAS 6341515764 FOR JOURNEY ON 31 MAY 10. I DID NOT TRAVEL DUE TRAIN RUNNING LATE MORE THAN 3 HRS. I FILED THE TDR BUT ONLY 154 RS IS REFUNDED HOWEVER I SHOULD GET FULL AMOUNT BACK. MANY MAILS ARE ALREADY SEND TO TDR PROCESS AND CARE, BUT STILL NO REPLY. I CALLED IRCTC ON 01142622409 & 01139340000 AND TALKED TO TO SUNIL, SHRUTI & VIDYA BUT STILL NO ACTION IS TAKEN. IT IS A CASE OF HARRASSMENT OF A CUSTOMER , TIME WASTE, MENTAL TENSION ,MONEY WASTE ON PHONE CALLS AND INTERNET. MY MOBILE NO IS 09379858935.
User108535
 
Oct 21, 2010

tdr money not refunded

Dear sir,

i have registered this complaint with u for the third time with no effect.

I have booked a ticket from irctc to travel from Krishnarajapuram to Tenali on 24th sep 2009 , i could not travel so i have filed a TDR on 29th sep 2009. It has been almost a year and i am yet to receive the refund money.
PNR Number: 4309749139
Transaction ID: 0135439016
TDR Reference No: ekt200909290739448

Please look in to this so that i don't loose faith in consumer forum.

regards,
Harsha vardhan Myneni,
Bangalore
User167012
 
Sep 23, 2010

NO REFUND OF CANCELLED E TICKET EVEN AFTER 9 DAYS

dear sir,
i have cancelled my e ticket pnr no. 4421268238, on 14/9/2010
but still refund of Rs. 5790 is not reflecting in my account.

irctc customer cares at new delhi are not picking up the phone

i have e mailed several times to [email protected] but they are not responding

please help me
User118385
 
Aug 12, 2010

forgot password

Sir I have forgot my password, I have booked some tickets, on my id, but now I am unable to cancell them.
Please let me know what is the way i can regain my password.
User79266
 
Jul 9, 2010

non refund

Dear representatives,
i have booked ticket online from irctc website on 30th of june, but due to some problems in network connection ticket was not booked.
But the amount for that ticket is debited from my account and no transaction details were sent to my email.
details of my transactions are
TRAnsaction ID: 0226032812
date of booking: 30th june
irctc username :senhl88
please look into my problem and let me know by email; [email protected]

heck is that nobody is picking up phone there in irctc customer care centre.
User13869
 
May 4, 2010

money is not refunded for failed transaction

sir,
my irctc user name is rsiriki_18
on 24 th april afternoon i tried to book ticket from bangalore(sbc) to visakhapatnam(vskp).but the transaction failed and money Rs 607 is deducted from my sbi debit account.until now i did not get money fom irctc.
In my irctc account in failed transactions it is showing that

1. 0206333592 Settlement Failed Not Booked Rs 607 SBI
2 . 0206330771 Settlement Failed Not Booked Rs 607 SBI


and in my sbi account it is showing that

0206336828IG20534295 TRANSFER TO 30911414164 SBI I.R.C.T.C. COLLECT

i am attaching copies of my sbi debit account and irctc failed transaction details.please have a look at transactions on april 24th.Daily i am sending a mail to irctc people but they are not responding properly.

kindly help me to get refund of rs 607 /-.

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