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Consumer complaints and reviews about IRCTC website

Sep 19, 2019

Ask ad is not getting closed even after clicking on close button.

Ask ad is not getting closed even after clicking on close button. Missed booking tatkal ticket because of this issue. That ad is displaying near quota selection and I was not able to select quota as tatkal. Please make sure to remove ad if user clicks on close button.
Please resolve ASAP.

Ask ad is not getting closed even after clicking on close button.

Karthick Saravanan
Jul 6, 2012

IRCTC website dead slow

We are not able to book even a single TATKAL ticket as IRCTC server is not allowing and it ends with error like SERVICE UNAVAILABLE. Please consider this request such that normal people will be much benefited.Thanks for understanding.
Jul 19, 2010

TDR Not Refunded


I have booked the Railway ticket @ irctc.co.in on 12-4-2010. The total cost of the ticket is Rs 5400.00 (3 AC) - 4 Passengers. It was a wait listed ticket and after the chart perparation only 1 passenger was confirmed and rest were all waitlisted.

We cancelled our travelling plan and filed the TDR online.

After one month the status shows

Refund Status : Refunded
Refund Date : 30-Jun-2010
Refund Amount : Rs.3442.00

I have checked with my Credit Card bank and as per them they have not received any payment till date. I have been following up with the irctc staff and the way they behave it PATHETIC. I have mailed them several time but only the ticket was created and no action has been taken.

Ticket PNR No. 2305066439
Date Of Journey 16/5/2010

Can anyone let me know the process to escalate or any other way to get my money refunded.

I am tired with the IRCTC people....


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