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Jabong online shopping

India,
Maharashtra

Consumer complaints and reviews about Jabong online shopping

poonampjain86
 
Jan 11, 2019

Product Not received

Dear Sir/Ma'am,

I had ordered Baggit Brown Solid Shoulder Bag from Jabong on 22.12.2018 @ 20.09 (Order No. 1097367-9235531-2603403) and was to be delivered on 04.01.2019 but have still not received my product.

I raised a complaint (IN19010513223180406260) on 05.01.2019 and was said it be sorted ASAP, but there has been no update since then on the delivery status of product.

I again called on 10.01.2019 to check and since there was not update on my product status Mr. Nikhilesh said he is putting up my complaint on priority and it would be sorted, I also asked him to share his employee code but then he denied sharing stating my grievance will be resolved.

I called them again (11.01.2019) today to check and was shocked to know that no action has being taken on my complaint and the executive said that she is putting my complaint on priority today. I also asked executive to cancel my product but she denied stating it has being shipped and she can’t cancel it.

Request you to please help me to get my money refunded from Jabong as I am now no more interested in any product from Jabong.

Thanking You,
Poonam Jain
9049998234 / 9822691667
Poonampjain86@gmail.com

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