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Consumer complaints and reviews about Jio

May 22, 2019

Network problems

I am facing issue in networks and slow speed on my jio no. 9149128532.From 12 pm to about 5 pm the networks goes down and slows the speed.
As I use jiofi in my office at court compound dehradun, due to network issue I face many problems as 12-5 pm are business and working hours. so i request you to look into the matter as soon as possible. Thanking you
Varun rawat 246
Dec 28, 2018


I recharged my jio no 8630492892 via Google pay upi.Recharge plan was 399 and 349 rs. Were requested from me by indiaideas since i used a Rs.50 voucher.The amount has been transferred to [email protected] upi and I have still not received the recharge.I have only received a text from jio and it has been 24 hours since then
Text received:
We have received recharge request for your Jio connection. Transaction ID : BV00000PI0FG
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your Jio number.

There is no information regarding recharge in recharge history.What should I do?


Rammu shah
Dec 8, 2018

Wrong number recharge

Recharge in wrong number
Jio 8218383265
Transaction I'd - N1812081224569331925049

Wrong number recharge

Anisha dudpuri
Dec 7, 2018

Poor signal strength inside house

Inside my house signal strength is very poor due to which we are not able to talk and use internet inside the branch. Three people of our family are using jio but due signal issues facing lots of problems. We request for resolution of complaint at the earliest.
Oct 16, 2018

network issue

poor network issue in forest survey of india dehradun . we are not able to use our net data and much problem occur during calling due to poor network in our area so please install a new tower near this area so we can use jio services.
Jun 13, 2018

Poor signal strength and no tower in my locality

My area has no jio tower.So signal strength is very poor
I and my family will change our jio sim if action is not taken to solve our problems
May 1, 2018

No internet connectivity

My Jio number 9870947711 is always facing problem of internet connectivity, as a result i am unable to carry out my online routine work.
Kindly look into to eliminate tne problem at the earliest.

Thanking you in anticipation.

Ravi Kant
Mohit Shah
Apr 28, 2018

No. Invalid

Jio no. Starting with 63 Is showing invalid for most apps including Truecaller... And google too
Apr 1, 2018

Recharge issue

Recharge issue

I recharged my Jio mobile number 7017913593 on 27 march 2018, i make the ament successully and the money is also deduct from my account but the recharge is not done yet. I used Jio app for recharge . I used net banking
This is my account number 33954422388
Kamal rawat
I recharged of 449 but they give 50rs off so i payed them 399.
For any detail call me on 7300616199 or 7300616198
So Please help me.

Recharge issue

Apr 1, 2018

Recharge issue

Recharge issue

I recharged my Jio mobile number 7017913593 on 27 march 2018, i make the ament successully and the money is also deduct from my account but the recharge is not done yet. I used Jio app for recharge . I used net banking
This is my account number 33954422388
Kamal rawat
I recharged of 449 but they give 50rs off so i payed them 399
So Please help me.

Recharge issue

Jan 28, 2018

Can't make or receive calls

My no. Is 9870852724....which is not working to make or receive calls.... I called customer care then she says that i need to remove call forwarding after that my problem resolved bt nothing happened.... I called again to d jio customer care he listened my problem bt call disconnected when i m on hold...... Then i called again, told again my problem then he says r u from kasgunj or etha coz telephone service of that area they blocked for 24hours as d govt. Orders..... Bt neither i m d citizen of that area nor in that area then why u blocked my network services..... He says then my services will be resumed after 24 hours bt those problems r still d same

I wanna say that i have airtel & docomo services too bt they didn't bother m then how could you blocked my network services ...apart from that 24 hours is over bt still d problems r same

If reliance jio's customer care operators r not that much capable to listen problems & gives suitable solutions then why r u working there.... Is consumer is joke for u.... I think now i need to switch from jio to airtel again... Coz jio is sucks.
Jan 20, 2018

Amount debit but recharge is unsuccessful

Sir maine jio ka 399 ka recharge kiya tha but recharge nai hwa aur paise bhi debit ho gaye

Amount debit but recharge is unsuccessful Amount debit but recharge is unsuccessful

Jan 19, 2018

Recharge not done and money deducted

I made a payment of Rs399 for the recharge of My jio number 8218583504 for a plan of 84GB(1GB per day) but to my surprise although money have been deducted from my account but the recharge has not been made.
Please make a refund or get the recharge done as soon as possible.
Shashank negi
Jul 22, 2017

Failed recharge

I have recharged my phn through paytm yesterday of 399 rs. It was successful and jio confirmed the same by sending me a mail. But i ain't getting any benefits. And no internet is working and i didn't even got any message on my mobile no. Kindly look into that asap.. Ve been trying to contact customer care advisor but even that is not happening. Reply me asap
Apr 17, 2017


I have recharge with jio Money app rs. 178 on dates 17/04/2017 . but my balance transaction complete and balance also deducted in my account but recharge is not done in my number so plzz refund my amount as soon my transaction id is ############...
sakshi amoli
Apr 9, 2017

recharge not done

I have recharged my jio number 7906953996 with rupees 303 through my jio app by BILLDESKutil paytm and the amount has been deducted from my sbi account but the recharge is not done.
Kindly see to it .
Siddharth G
Mar 4, 2017

Election of mobile tower in a residential area

Mobile tower is being erected in the residential area of Pittuwala,Dehradun which is going to effect all the people of the adjoining colonies.The site is just a km away from MDDA.Greed for a little money will cause unrecoverable life threat to all the residents.How can someone be so shameless and irresponsible towards the society.

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