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Andhra Pradesh

Consumer complaints and reviews about KARBON ST-8 TAB

Feb 27, 2013

A defective Karbon Smart 8 Tablet has been delivered

I did an order of "KARBON ST-8 TAB in WHITE, ORDER NO: 5717626" on Date 2nd Jan 2013 and it has been cash on delivery. I got a defective Karboon ST 8 in Black on dated 6th Jan 2012.

Upon complain to customer care of Karbon they have ask me send them back which I returned this tablet to the company on date 19th Jan 2013 as per the advice of your Customer Service of Karbon Mobile. Ref : PICKUP NO : 113260
After two months on 27th Feb 2013. The customer care of Karbon Mobile has said to me "they can’t fix or replace it due to it is no warranty on it". However at the time of sale they have said there is Warranty: 12 Months Manufacturer Warranty on Napptol Website till date.
I have spent Rs. 6780.00 on it and i haven't used it at all.
Could anyone help me in this issue?
Thanks & Reg

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