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karbonn mobile


Consumer complaints and reviews about karbonn mobile

Oct 11, 2017

Worst service center

Worst service center and worst service of Karbon mobiles I have given my mobile in month of June. Up till on date of 11 October I didn't receive my mobile from service center .
Poor service from Karbon ....
V k saraf
Oct 10, 2017

Worst service centre Gorakhpur Gandhi gali khoa mandi

Karbonn service centre Gorakhpur Gandhi gali khoa mandi is a worst service centre that demands money every time whether mobile phone is ln guarantee period or not.I have purchased a mobile phone model Titanium 3D Plex two months ago having SN VSUT3DP09160020789 & IMEI1 91153400325760 .Touch screen of my mobile has some problem for which your service centre has demanded Rs 1500/- & did not repair . please look into the matter and resolve this.
Mouni Chauhan
Aug 29, 2017

touch glass

karbonn s14 he or usaka touch glass mil nahi raha he to plz kya ap muje courier kar sakte he?
Aug 23, 2017


Lower side Touch not work problem in my cell phone, service centre kept my phone for 10 days, when i received my phone, my phone lower side touch is not working, then again they kept my phone and told me that it will repair within 10 to 15 days from 10 JULY 2017.
When i call them they always told me to wait for next 10 days.
i really suffered a lot without my phone

job sheet no DLL2ASC-017-############
Raju Prasad Sharma
Jan 6, 2017

Worst Service Center

On 23-12-2016 , I am going to service center for change of Battery, person called battery are not present , give the order and take 15 days time , after that i am visited on 05-01-2017 and demand the battery but they said i have not given the order for battery. She also said to take one week more and given the order. This type of negligence are not permitted . I am saying that for complaint the she say ok you are go for complaint, nothing to be done.

Raju Prasad Sharma
Nov 4, 2016

karbonn titanium mach two gorilla glass 3 a lie or fraud

i have motorola e2 second generation Panasonic eluga turbo rose gold micromax nitro 2 all gorilla glass screen phones firstly i bought a karbonn titanium mach two s360 both side gorilla glass phone.this phone screen has scratches i m surprised by this n last week it was fell on floor n its front screen cracked like a normal glass.i m exclaimed this company shows the wrong
i used several phones of this glass hv no scratch n no damage even falling on floor.
first the company make the false screen called gorrilla glass 3 and it is not giving the gurantee for this damage . customer support is very poor toll free number call forwarded.
i think you not need ur customer satisfaction just missell the equipment.
saksham saxena
9455716712 lucknow
Oct 24, 2016

spare not available in dist head quarter

Dear sir

I purchase carbon titanium S9,before 2 years.
mobile was working almost good.
but yesterday(24.10.2016) mobile fall down ,after this touch is out of order.
i tried n numbers of repairing shop(Kakinada-East Godavari) for repairing the same,but every one said spare not available.
i am requesting you do need full


Kripanshu Mohan Srivastava
yogesh jiwankar
Oct 3, 2016

Worst Service Center -- OM Electronics, Nagpur

I have purchased Karbonn mobile K4000 on 2nd July 2016 as it was Indian Company Mobile. But I am very disappointed because of the service and service center employees. They understand that the Customers are idiot and they come to service center unnecessarily. These type of people never help to grow Indian Companies. Okay, that's none of my business. I'll come on the point.
So again I went to the Service Center on 19th Sep 2016 in during my lunch time. The Lady in the reception was checked the mobile and said that the mobile battery was totally discharged and advice me try to charge the battery and if still the issue is there then come to us. I thought that the lady might be correct and have knowledge about the issue as she look for the lot of mobile issue in the service center. I was tried the idea to charge the mobile battery but it won't work.
So again I went to the Service Center on Saturday, 24th Sep 2016 and explained that the battery was still not charging. After that finally she had registered my complaint and given me Job Card (Customer Receipt) and taken the mobile.
On next Saturday, 24th Sep 2016 I again went to the Service Center, thinking that my mobile was repaired, but I was very disappointed after hearing the Rubbish Answer. The lady in the reception said that the mobile was not repaired as It was water damaged and you first need to pay Monday 350/- Rupees for this.
This is the answer that made me angry. She have kept my mobile almost a week and after that she had given me this rubbish answer. I told her if you found the problem why you didn’t call me on my given number (mentioned on Job Card). Money is not the issue even though the repairing cast was 500/- rupees. But only one call could make a difference. I have visited 4 times to the service center but still the problem was as it is. I have spent lot of time on this. Could Karbonn Mobile owner will give me the Money of my wasted time or in-wasted time?
Again listen the lady receptionist answer, "You should call us. We only call the customer if customer left the mobile for two or three months.". Isn't it argument? This time I will not request you. I am ordering you as a customer, Close this kind of Service Center and make customer happy. These kind of Service centers must be punished because it always disappoint the Customers and low graded the Company standard.
On the same day, I have visited to the local mobile repairing person and he had solved my mobile issue. He had just added one clip that was imbalanced in the mobile, taken only 100/- Rupees and my mobile is working now.
These events might be recorded in your Service Center CCTV Cameras, you may check all the written events and reply me with the professional answer. I will wait for at least a week or two and after that I will go to actual Consumer Court. Even though I will suggest my friends and neighbor that do not purchase Karbonn Mobiles because the service is extremely hopeless. I will post negative remarks on networking sites like Facebook, twitter, Google Plus, WattsUp, LinkedIn etc.
Thanks and Regards
Yogesh Jiwankar
Mobile No: 7709798512, 7798412656
uttam bisht singh
Sep 21, 2016

any carbon phone

i parches a carbon phone model no A15+ but his gone to defective software problem i go to service center but service care not any response tolled to me that your phone is end of life when that my phone is under warranty period but not any response .

i toled that no any carbon phone by to any customer.

Deva Sharma
Sep 15, 2016

Delay in repairing my Phone

There was a virus problem in my cell phone, service centre kept my phone for 10 days, when i received my phone, my phone not recognised any sim, then again they kept my phone and told me that it will repair within 10 to 15 days from 23 Aug 2016.
When i call them they always told me to wait for next 10 days.
i really suffered a lot without my phone

Devkant Sharma
job sheet no KJASPDL108816KR50407
Sub ghosh
Aug 30, 2016

Karbonn Mobiles — Karbonn Titanium S 10 (WHITE) defective

Karbonn Mobiles — Karbonn Titanium S 10 (WHITE)

1 Review
Su Sub ghosh on Aug 30, 2016 Mark as Resolved

I purchased one such phone from seven star infosystems, mewat 122105, haryana india by e-purchase on 11.08.2015. Amount is 4299/-. Order id:- 404-8718112-4568351 and invoice no is hr-del2-155022891-21181. Cst no: 06581828559. From the month of nov 2015 all kinds of problem of the set started, mainly charging not done and later key pad problem.
Immediately i contacted to authorised service centre at kolkata, west bengal and first formatting done on 26.03.2016 at mobicare, 1a, nandan bagan street kolkata 700004 ( ph no 033-53333667).
On 06.05.2016, the centre authority said that the original charger provided alongwith the set is faulty and compelled me to buy a new one @ rs 380/-.Although within warranty period.
Again 3 weeks later keypad problem became worse and i went to service centre again on 09.08.2016. The centre in charge told me to change the touch-pad and he assured me to change the same free since it is well within warranty period. Service centre personnel said that he sent for replacement of a new touch-pad/key-pad by e mail to the company authority and the number for such mail requirement is kjaspwb002816kr17117 on 09.08 .16.
But till date no feedback came. I am sufferring tremendously.
Being a professor of government college in west bengal i compelled to suffer hugely for last few months. Please di intervene and replace the set at earliest opportunity.
dr subrata ghosh,
81 ramkrishnapur lane howrah 711102 west bengal 9831535282,
c/o sailen bagchi 9051138839
Aug 28, 2016

unfortunetly android process stoped

My phone KARBONN TITANIUM S5 ULTRA All services are stopped and see message unfortunetly android process stopped .then 5 times are again install o s though the Karbonn care .then not any effect in my phone. PLS RELEASE THE LOLLIPOP OS UPDATE . IN PHONE
Aug 8, 2016

Battery Problems

I Am Mohd. Kayum from Amethi
Maine 30 june 2016 ko amethi service center me jama karwa diya tha jo ki abhi tak battery problems solved nhi huwi. Aaj 09/08/2016 ho chuki ha.
Please Help Me
Mrs. Jaya Singh
Jul 20, 2016

Manufacturing defect in motherboard and after 26 days no response from the company

we have purchased a K-9 Smart duel sim phone in Rs. 3848 from Homeshop18 on 23rd june . On 24th June we found that only one sim slot is working . We tried our best to set it properly but failed . So on 25th we take it to authorized service center of Karbonn mobile, IQOR Global services pvt.ltd jodhpur .contact no. 02912772725. They checked the phone and found their is a problem in it's motherboard and assure us to replace it with new phone within 10 to 15 days Because the phone is in warranty period .Now 26 days has been gone but both the service station and company are not responding to do anything about problem .We want our phone as early as possible but We are totally depressed about your attitude towards costumers .Pls consider our problem.
Details are given below---
HS18 details
purchaed by Jaya Singh , J-111 , sangariya by pass pal Jodhpur
Date -23rd june 2016
K9 Smart Karbonn Mobile Rs. 3848/-
seller name and address -
Acron warehouse and logistic park68,villlage-kapriwas and malpura taluq dharuhera, dist Rewari Haryana
seller vat tin - 06121939695
service center's details -
By DR. Maharaj Singh J-11 Parsvnath city , sangariya by pass, Jodhpur
IQOR global services pvt ltd Jodhpur (Con.no.. 02912772725)
Date 25th june 2016
Job sheet no. KJMSPRJ284616KR290
IMEI-1: 911527601024722
IMEI-2: 911527601024730
Jul 18, 2016

15 days passed n on phone returned

Service is like a joke I have purchased new Quattro l50 phone touch pad was stop I'm go back to seller he sent me to karbonn store now their a 15 days passed and now they telling me more 15-20 days for done and he was not say confidently its for sure
Jun 24, 2016

Problems on switching on

My Titanium S10 mobile is not start and root problems
Jun 13, 2016

Charging and downloading problem

sir, I purchase karbonn titanium s-200 HD on 05/03/2016 from Sakshi Telecom , Ghevra Delhi-81. But it is not working properly last one month. i complained from retailer but he did not take any responsibility. i want to know that Is karbonn mobiles co. not take any responsibility after purchase the product.? within two month that set was totally worst only phone call can used when battery is charged. battery problen is always create.
IMEI:-911464700124544/ IMEI:-911464700124551
sunil chandra saha
Jun 5, 2016

heat ting problem in karbonn mobile

I had submitted my mobile in month of January 2016 and received it in two months after repairing my mobile was over heating and I submitted again in 02-04-2016. Till now no information has been received and nor I had received my mobile. Therefore you are requested to exchange it.

Job Sheet Number is KJASPUP472416KR3993
ASP code: KJASPUP472
service centre : Shubham Telecom
Contact Number 8447959404,9910632014
POP date:28-09-2015
Customer Name Sharmistha Saha Biswas
E-252 secter36 noida golf course
City Noida/STATE UP
Pin 201303
Invoice Number: S83BFB/15-16?20727
Jun 4, 2016

betray discharge parches in two month

I have purchase karbon titanium s205 date 26.3.2016 battery discharge in one hours. Customers care center vadodara. ..Mobile shop...he is told change battery rs 550 rupee. I have patches battery. New battery is discharge fastest . Mobile checking in care center no anser this problem. Lot of piple in care center complain. Customers car center software up date. Computer is note working. Hopeless service in carbon services. Chitting customers.
May 31, 2016

LOudspeaker not working and network problem in dual sim mobile

1. Loudspeaker is not working
2. Network problem in both the SIM

We gave our mobile on 19th May 2016. But still now no response from the service center . Service center details
Trident Technology , Kodambakkam.

Complaint # : 539

Thank you

May 11, 2016

karbonn a 104 black mobile not working within warranty period

i have not got any favorable response. I had purchased a karbonn a104 black mobile through amazaon on 15/7/2015. There were multiple issues within 2 months itself. Battery was not getting charged properly . I gave it for repair in a service center named RIDHAM in mavoor road kozhikode kerala .. this is an authorized service center of karbonn as per the warranty card received along with the packet. after 2 months of waiting and multiple follow ups we got the mobile back on 24/11/2015. now again the same issue is recurring. We spoke to the call center . they have asked to send an email. i send 2 emails but till now nobody has called me or send any email. I want either a new handset or please retun the entire money back. If you donot respond back in 1 week., i'll be forced to go and file a lawsuit against you in the consumer court in kerala.
Apr 18, 2016

Service Center for repairs

Karbonn Mobiles — Karbonn titanium

I had submitted my karbonn phone in Service Center for repairs and maintenance in 03-03-2016 but they are not solve my mobile problem so i taken my phone by service center so they are not provide my mobile phone and i had contacted then they told me every day after 45 days you call us . so i am very irritated so please provide my head phone.

For any clarification, please contact me at +91- 7870223571
*My JobSheet No. - KJASPB1060316KR6158
IMEI NO-- 911447551803578
Apr 16, 2016

I didn't got my mobile

Imei 911464700387729 , job sheet no kjaspto24216kr1947 , pls i want my mobile , thar Chennai manager no response , very worst ,
Mar 13, 2016

karbonn A12 plush battery change

I used karbonn A12 plush. now my mobile battery is not working and battery is not available in market .so i can not buy it .

MOB 9255399049
email id : sachi.iocl@gmail.com.
PANIPAT -132103
Vinod L Gaikwad
Feb 11, 2016

A 19 karbonn mobile auto display off broblem

A 19 Karbonn Mobile ( My Mobile Is working but Mobile Display Not Show ) Every day Auto Disply Off Problem & Mobile reset Phone on & screen display show

Vinod L Gaikwad

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