Log inRegister
Submit Complaint

Kent Ro

Tamil Nadu

Consumer complaints and reviews about Kent Ro

Feb 13, 2019

worst service

I had taken AMC for my RO. In Sept-18 RO was not working so I called your service engineer, he came and informed that UV lamp is not working. He told within a week it will be replaced and he had taken UV lamp also. After that many times I called him for replacement of UV lamp, every times his reply is “I will come tomorrow and replace it”. But till now nobody came from your end.
I am using Kent RO in my home as well as in office since 2009 in different locations (Lucknow, Allahabad, Jhajjar, Bikaner), but this type of worst service I faced in Trichy (Tamilnadu).
Jan 2, 2019

Kent RO

I have spent Rs.6700/- in August 2018 , just after 4 months i contacted service because water was falling in drops.
The service executive says i need to change the same complete filter within 4 months and gives me an estimate of Rs.4550/-.
What is wrong with this company that we end up paying 3/4 the cost of the unit for repairs within 2 years.
This shows poor substandard spares are being used.
I have decided to stop using the unit and throw it.
I am also surprised that such an inferior quality product gets advertised and endorsed by celebrities.

Mrs. Philip
[email protected]

Kent RO Kent RO

Devesh Gupta Send email
Jun 12, 2012

Horrible after sales service

I fully agree with what is being said by Saifualla.

I have a Kent RO, and it just has'nt worked since i purchased in last year. We've been following with the dealer, the sales manager of the company (Mr. Yamini) and now recently even the Service manager of the company (Mr. Ramakrishna Raju).

Whenever we call them, all they say is that the water in our building has a problem. Or they would say, we are coming in 30mins...all crap. Obviously there is a problem with the water in the building thats why i spent Rs.25000 on buying a stupid KENT RO for purifying it.

Please guys, throw your valued money in a dustbin, that would be a better way to waste money instead of buying a Kent RO.

The service manager of the company is even scared to give his email address, fearing that i would document every nonsense they are doing here.

On the contrary, I have been using Aquaguard for ages now, there are rarely any issues in the product and whenever i need service, all i need to do is make a call...

My blackberry even carries a message on my profile "I Hate KENT RO."...i guess guys you can understand how sick Kent can be to take me to this much irritation.
Mar 22, 2011


Dear sir,
we had purchased a KENT RO water purifier from their authorised dealers M/s VGM enterprises, tambaram, Chennai in 22 October 2010. we had received the machine with a wrong warranty card number and without bill.

When we informed the kent company manager Mr Srinivasan phone no: 28297994, he confirmed us in email stating the company is aware of non issuance of bill and wrong warranty card given but will take care of all repairs .

Last month our machine got repaired , we informed Mr Srinivasan and he told us it will be replaced due to company defect. From that day he has been commiting it will be done immediately but there is NO ACTION till date.

Also they are been selling products without bills proabaly evading taxes which is causing revenue losses to the state and country.

Also it is astonishing a reputed company like Kent is having such unethical practices of non replacement , repairing of product

Thanking you
Pawan Dalal
98400 80725

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code


    Recently Updated Complaints

    PAN Card not received - Pan card not received
    Respected sir/ ma'am My name is haleema khan I have...
    Sale ne bola ki 5500 jama karo joining ho jayega aor madom...
    EBC - EBC not received for year 2018-2019
    Dear Sir/Madam I have'nt received my EBC for year...
    Hero HF Deluxe - Service of bike
    I am a respectable person of Kanpur and I am your...
    Bigg boss - Big boss
    Pls send out losliya or Kavin, why this irritating...
    GMC WATER SUPPLY - Low force of water for more than one year
    After submitting the Complaint on 10th Sept , I had...
    Municipality of Medavakkam - Water staganet
    Hi sir, Please request to take necessary action...
    Bigg boss tamil vijay tv - Partiality to Kavin
    It looks like Vijay TV is showing immense partiality to...
    My new PPO not coming please check conform and reply &...
    Dog missing - Dog missing
    My Dog is missing from 4rth september He was last seen...

    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username