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Kerala Water Authority


Consumer complaints and reviews about Kerala Water Authority

Feb 14, 2019

Unavailability of water

My consumer number : VYM/86/D (Sub DivisionThodupuzha,Kanajr) using domestic purpose , for the last one month I am not getting water even a time in a day. . Kidnly resolve my issue .I am reporting several time . Till the time no action against this this

Scaria John
Puthuppallil (H)
Kanjar P.O
Ph: 9947679257
Consumer Id 3131114767
Dec 12, 2018

Negligence of contracter in aluva thottumugham region aluva

In thottumugham aluva region for past one half year road is breaken water authority pipe works they will not take proper on repairing breaken in keezhmad region also kindly take action against the contractors please repair the damages roads breaken by them
Nov 8, 2018


Ananthakrishnan m
Jul 31, 2018

non availability of water

sir ,



Consumer No - ARD/1186/D
Consumer ID-2341121

supply of water not available for 2 weeks. please take necessary action to solve this problem immediately
Jul 31, 2018

Non Supply of Water

Dear Sir,
We are the resident ofmallappally Panchayat. There is no supply of water in19-7-2018 anakuzhy in mallappally. We put the complaint in water authority mallappally, but they are not taking any action to resolve this issue. So please take a necessary action to solve this issue as soon as possible
bindu giju
Jul 10, 2018

Non availability of Water

Name: Giju George
Consumer id: 3111107973
Consumer number: E28/4091/D

Address: Mundackal House ,Amalabhavan Road, Kadavanthra-682020

We have not been getting water for the last two weeks. Kindly look into the matter and resolve it at the earliest.
May 28, 2018

Domestic plan changed to Non domestic

Respected sir,
My domestic connection Consumer id- 3113116077, Consumer no E34/3671/N is found changed to non domestic from last month onwards with out any reasons. I have tried to resolve this matter through KWA office, but cant.
Requesting you to make the necessary arrangements for rechanging to our previous plans as the earliest.
Yours truely.
Mob- 9995134777

Domestic plan changed to Non domestic

Hari Chandran
May 14, 2018

Inadequacy-Low Pressure & irregular Supply of Water

Dear Sir,
I am a resident of Konni Panchayat (Under AE, PH Section, Konni) Vide Domestic Consumer ID No - 2811304151 (PKY/1/D) . There is often Inadequate -Low Pressure & irregular Supply of Water in this line since last 3-4 months. Despite we had raised verbal complaints a number of time in water authority Konni office, no proper action were taken by them to resolve this problem. So please take necessary action to solve this issue as soon as possible.
Apr 21, 2018

No supply of water

Consumer No 252 M.Nirmala, Manghat house, vadakkumppadam, Pattikkad, Panancherry Panchayath coming under Kerala Water Authority Peechi, Trichur, no supply of water to our area from thlast month onwards, telephoned several times, work is going in the line that is the answer getting, an immediate action expected
Apr 7, 2018

Dirty and solids in Japan drinking water

Drinking water coming from the public point is dirty and solids ,colour of the water is dark.

It's supplies from Cherthala Thaikkattusseri feeder The over head tank wants to be clean.
Mar 19, 2018

Non Supply of Water

Dear Sir,
We are the resident of Koduvally Panchayat. There is no regular supply of water in RC MUKK in Koduvally. We put the complaint in water authority koduvally, but they are not taking any action to resolve this issue. So please take a necessary action to solve this issue as soon as possible.
Liju Varghese Ukken
Mar 15, 2018

Water supplies

Dear sir ,
Iam consumer no 1423 (Thrissur 680012)

We are not receiving water regularly in the Thrissur -Kanjany Main road , the state high way connecting Thrissur to Vadanapally . Im registering this complaint from Kunnathangadi near Arimpur St Antonys Church . Pin code 680012.At least if the water is served 2 to 3 times a week, especially during summer ,we could have survived better.
Liju Varghese
Feb 26, 2018

Unavailability of water

My consumer number : SC/2418/D using domestic purpose , for the last one week I am not getting water even a time in a day. But the other consumer close to my house are getting at least one time in a day. Kidnly resolve my issue
P.Cunni nair
Feb 19, 2018

Not a drop of water, coming!

I am a consumer from Thiruvilwamala staying in the ward no 13 . I wish to state that for the past 2 years or more I have not been getting a drop of water inspite of me regularly paying my dues mostly in advance. As a consumer this is harassing as my complaint in Chelakkara has not been addressed! Also I wish to state that the line men are making a lot of money asking us to pay thousands of rupees for broken pipe repair for no fault of ours .... our house happens to be on the main road and every other day there is digging to install roadside shops and breaking of pipes! We have spent money from our pocket twice and now are forced to launch legal action if necessary if I am deprived of this essential elixir of life as I cannot afford paying more me being a dependant widow.I have no source of income whatsoever and so I request you to kindly take up the matter and do the needful.
Thanking you
Mrs PC Unni Nair.
Preethi Paul
Feb 11, 2018

Not a Drop of Water

Dear Sir/Madam

Our last Bill Paid through online. Our Consumer No. KDR/4678/N Consumer ID No. 2112116092 We are not getting water for the past 3 days.

P.Cunni nair
Feb 2, 2018

Not a drop of water,

I am a kwa consumer noTLL/751/D....I have not consumed a drop of water from kwa since 2 or more years. Did go and complain at chelakkara but no action has been taken till date. I have been paying my bills in advance and this is what I get in return.As a widow and senior citizen in despair I request you to kindly look into the matter and do the needful immediately.Also I would like to state that some line men charge exhorbitant amount in the name of changing the pipe for no fault of ours!!! This has happened twice! I request you to kinldly put an end to such malpractice by some and restore the good work done by the government!!!
Thanking you
Raagaja Unninair w/o pc unninair.
Feb 1, 2018

No water supply

No water supply for the last 3 days near sindhu service
Station thrikhunnapuzha. It is not rectified till now. It is a serious problem to so many family in the area
Dec 22, 2017

Water Leakage


Water leakage is seen in the road (Thuruthipuram - Kootukad Road) for the last few months. Location is near KSEB Post No. PPT 33. My earlier complaint through Whatsapp was attended after reminder. But the complaint is still existing. My subsequent complaint over phone to KWA Chittattukara, one month back was not cared. Hence this complaint.

Synan P K
Nov 24, 2017

no water supply

No water supply for the last 3 days in santhipuram, it is not rectified till now. It is a serious problem to so many family in the area
Nov 8, 2017

No water

There was serious problem with water supply in our Building a few weeks back. we feel that the water authority has purposely reduced the pressure of the supply so that they can avoid repairing any leakage on supply lines .
As a citizen who pays the water bill regularly I have the full right to get the benefit of my payment.
Bejoy C tomas,Kerala water auhority cons no. E32/4217/N
Chakrampilly Estate, NH Bypass, Chakkaraparambu, Kochi, Kerala 682032
tkjk [email protected]
Aug 30, 2017

Non supply of water and pipe leakege

The Assistant Exe.Engineer,
Water Authority Subdivision Section,
Sub, Non supply of water since two months reg:-
Ref: Con:No-2121102763
Sir,I invite your attention to the subject matter,
I am a consumer of Neyyattinkara section bearing con:no 2121102763.Two months ago I have already taken up the issue before the AE concerned .In this regard an overseer visited the spot, but the repair work will not carried out till date..Two days back
a contractor from Kanjiramkulam Water Authority Section came and informed me to remit expense on account of repair wok.It is also inform you that, the main pipe laid on the road was damaged,during the time of Japan drinking water work,which was not in my premises so I can't bear the expense.Hence I request that urgent action to undertake repair work and to avoid leakege of water, and give drinking sufficient water to my home.
Yours faithfully
TK Jayakumar
tkjk [email protected]
Aug 28, 2017

Water leakage,and non supply of water

To ,The Assistant Ex:Engineer,Neyyattinkara . I am a consumer of water authority section Neyyattinkara bearing con,no:TRM/11/D(I'd no 2121102763).Two months ago,the main pipe was damaged due to the Jappan kudivlla padhathi,and my drinking water connection also damaged.The issue was brought to the notice of the Assistant Engineer concerned.In this regard an overseer visited the cite but till date my drinking water connection is not effected.Yster days a contractor from water Authority Section Kanjiramkulam asked sum amount to rectify the complaint.I have denied to pay the amount.In this regard ,a large quantity of water ,by way of leakage.Hence I request,please look in to the issue and necessary steps may be taken to rectifyproblem and redress my complaint at the earliest. T K Jayakumar mob:8547120607
Jul 22, 2017

Leak water

My house is Thiruvananthapuram, Nedumangadu, Mukkolackal Near Mahatma School. In front of the house a pipe has broken and water is leaked since 2 weeks. I complaint water authority nedumangadu phone call. But they did not repair till. I also complaint 2 times trivandrum complaint number. But till did not repair this. 2 weeks water is leaked. Pls reapir this.
Santhosh Kumar K K
Jul 14, 2017

Drinking water leakage

I am residing in 19/47B, Saraswathy Nivas SVD Street Palluruthy south of Warriams Junction Waterland Road. Due to the heavy rain the road in front of our house damaged and KWA water line get damaged and started leaking. water is flowing heavily to the near by Canal.
Due to this we are not getting water supply for the last 5 days. I informed the same over telephone to the KWA authorities and they confirmed to rectify the same soon and collected my mobile number. But no body called me or rectified the problem.

Request to rectify the same at the earliest to prevent wastage of water and confirm the regular supply of water to our home consumer No.E19/2441/D

Santhosh Kumar
Saraswathy Nivas,
SVD Street,
Palluruthy, Kochi-6
Jul 9, 2017

Wasting water

I am complaining this because I've been hearing in the news that still in some areas in Ernakulam itself is not getting proper drinking water, but, in my neighbor's house there is plenty, I have already told them like thousand times to turn off the motor when the tank is full. I know its none of my business but I've been brought up in such a way that it disturbs when I hear water being wasted. They stay for rent as well as I. They leave the house without turning off the motor and we will be the one who has to switch off the motor by removal of the fuse cause there is no other way.

If there is no solution to this hoping water to be a renewable source of energy forever, let it be. I just felt to do this.

An earthian

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