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kolkata foreign EMS CUSTOMS

India,
West Bengal

Consumer complaints and reviews about kolkata foreign EMS CUSTOMS

Bikramjitsingh001
 
Aug 9, 2017

Regarding my parcel on hold

Hey I have problem with my parcel,I didn't receive yet now 15days,could u release my parcel soon as possible please, tracking no is
EW759838487IN
Thanks.
ankitslg1
 
Jul 23, 2017

Enquiry about my parcel ....tracking Number RB280203036SG

Sir i ordered a cheap only $4 (rupees 284 only) bluetooth adapter from Aliexpress China via Singapore post ...my tracking Number RB280203036SG....
Last 3 days i got no update ... it shows Kolkata Foreign LCAO .... when will i receive my item??? Any custom Charges?? Any idea
Atalanta
 
Jun 21, 2017

Documents sent from Poland

We sent a set of documents via DHL courier to Poland for signature of our parent company which has been sent by them via EMS after signature. The consignment no. EE849721084PL. We need the documents urgently for submitting to our customer. But we are not getting it although it reached Kolkata EMS on 17th June. It has been told from Kolkata EMS office that it is in customs & they can hold it as long as they can without assigning any reason/response. But we can't understand why ? Is it illegal to courier documents through EMS ? Are we using this service to ensure that we are harassed instead of getting our important things safe, secured & promptly delivered to us.
sobershilpi17
 
Jun 15, 2017

Delay in delivery of articles

My Consignment no is RH337303453DE. My brother in law has sent a letter from Frankfurt, Germany to Kolkata. The letter is stuck in Kolkata Foreign LCAO from last 3 days. Requesting you to expedite the process as its urgent for me. The reason is shown in Retention Reason : Awaiting presentation to customs commissioner. Request you to deliver the letter asap.
KishoriRani
 
Jun 7, 2017

Retained by customs for unspecified reason 2017-05-13 16:52:25 [India]

Hello Sir,

I'm wating to receive a parcel from China through EMS company The number of the parcel is EA014421842CN. It is been hold by customs for unspecified reason from 13.05.2017. Nobody has contacted me for inquaries or explanations. I'm afraid it got lost already and a seller doesn't want to refund a payment since the parcel in this country. Please help me to solve this problem, Ive got only 7 days, otherwise my payment will be released to the seller and I will got nothing instead.

Record item customs information (Inb),Air,KOLKATA FOREIGN EMS,Retention reason : Retained by customs for unspecified reason
2017-05-13 16:52:25 [India]
pkary418
 
May 31, 2017

Parcel held at Kolkata foreign EMS

Consignment Number
EM379372358KR
Held atKOLKATA FOREIGN EMS since 26-05-2017. Please arrange to release.

Regards
pkary418
 
May 31, 2017

EM379372358KR is not yet released

Dear Sir,

From Indiapost tracking I find that my parcel from Seuol is being held at Kolkata Foreign EMS since 26-05-2017. It does not contain any objectionable. Please arrange to release. Thanks and Regards.

Parimal Ray
swaymbhu
 
May 25, 2017

i did not arrived my parcel

der sir
my parcel comming from singapore post now it is in kolkata the tracking no is EH000743697SG plzz help i want to know where is my parcel is and if it is with u then send me as soon as possible.the parcel is send be singapore post .. .
thanking you
swaymbhu mishra
LHAWANG
 
May 17, 2017

RETAINED PARCEL

DEAR SIR,

MY PARCEL WITH TRACKING NO-EH001016483SG IS HELD BY CUSTOM KOLKOTA SINCE 2017-04-26 11:47 India, KOLKATA FOREIGN EMS, Record item customs information (Inb), Air, CED KOLKATA, Retention reason : Retained by customs for unspecified reason. PLEASE DELIVER IT
Mr green
 
May 9, 2017

parcel held at kolkata customs but no phone number working

Dear Sir ,
I was supposed to receive a parcel from the US. My tracking ID No- EP844053746US shows that it is currently held at Kolkata parcel office. I do not know the reason why. In order to know WHY I have to communicate with you.. how am I supposed to do that?????
My complain is not receiving my parcel ..that i will receive somehow. My complaint is about the useless phone line in the Kolkata parcle office , It rings yes its indeed alive ..but why WHY doesn't any one pick it up.
I have been trying the number since yesterday more that 40 times between breaks assuming may be the staff is busy or well other important things but now it is beginning to appear as if its a dummy.
I am not annoyed just feeling sorry for Mr N.Modi. he has a country to run with people who doesn't want to work how fustrating is that .. short term goals ok ..long term goals ...ha ha ha ..
My first time on a complaint forum ..lets see if makes a difference.
cheers
Debashis Tarafdar
 
May 2, 2017

PLEASE DELIVER MY PARCEL

My parcel item no is CL631408153DE . I request you sir please release this parcel and deliver to my address soon. Thank you
Debashis Tarafdar
 
May 2, 2017

PLEASE DELIVER MY PARCEL

My parcel item no is CL631408153DE . I request you sir please release this parcel and deliver to my address. Thank you
Micah
 
May 1, 2017

Parcel stuck

My parcel from cosmetic love, south korea has been stuck at kolkata foreign ems office since 15/april/2017....please do something and release my parcel as soon as possible. Tracking ID is EG202844138KR
Rajesh ghosh SBI
 
Apr 29, 2017

Delay disbursement

Sir,
i purchase a product from "to2c.com" online shopping counter on 6th Apr 2017 and as per tracking information my shipment is under your custody from 15th Apr 2017 Retained due to unspecified reason, this package is very important for me, so , i request to you please send my package as early as possible and take necessary action at your end.
Tracking no. EX018216890SG,
Mob no. 0800194462,
Email-. [email protected],
[email protected],

Thank you,
thakur_ak
 
Apr 25, 2017

No information after the item arrived in india

There is no information after the item (SYBMY16358219) arrived in india on 21/02/2017. My contact number is +91-9953096764. Details are given below:

Your parcel has left for the destination country.
SYBMY16358219
Destination
India
India Post
Origin
China
Item Arrived at India
2017-02-21 22:20:00
Item Sent to INDIA
2017-02-20 17:34:54
Item Posted Over The Counter to India
2017-02-20 09:43:40
[China]Item depart from original country
2017-02-18 15:08:22
[China]Item outbound
2017-02-17 23:16:57
Dispatch PreAlert to India
2017-02-17 00:00:00
[China]Item picked up by courier
2017-02-16 15:16:09
thakur_ak
 
Apr 25, 2017

No information after the item arrived in india

My contact number is +91-9953096764 (Ajay Kumar). There is no information after the item reached India on 21-02-2017.

Your parcel has left for the destination country.
SYBMY16358219
Destination
India
India Post
Origin
China
Item Arrived at India
2017-02-21 22:20:00
Item Sent to INDIA
2017-02-20 17:34:54
Item Posted Over The Counter to India
2017-02-20 09:43:40
[China]Item depart from original country
2017-02-18 15:08:22
[China]Item outbound
2017-02-17 23:16:57
Dispatch PreAlert to India
2017-02-17 00:00:00
[China]Item picked up by courier
2017-02-16 15:16:09
BISWARANJAN PATTANAIK
 
Apr 19, 2017

Retained by customs for unspecified reason

Dear Sir,
My package been held up by the Kolkata Customs for unspecified reasons since dt.09/03/2017, tracking no. is EA257135898CN
BISWARANJAN PATTANAIK
 
Apr 19, 2017

parcel hold in the customs for unspecified reason

My package been held up by the Kolkata Customs for unspecified reasons since from 9.3 2017, my tracking no. is EA257135898CN
BISWARANJAN PATTANAIK
 
Apr 19, 2017

parcel hold in the customs for unspecified reason

Our parcel coming from China via EMS has been hold in the customs for unspecified reason since 9-03-2017 of this month.
EMS TRACKING NO.- EA257135898CN, My email is as follows,so contact me for providing relevant document for release my parcel. my email is [email protected], contact no. is 9938134673
akshitmantri
 
Apr 12, 2017

Delay in customs clearance

My shipment has arrived in kolkata 20 days ago but is still held by customs.

Tracking Number: EA110262468NL
Name : Akshit Mantri
Contact No: 9800133443
hema0588
 
Apr 5, 2017

Where is my product?

Aliexpress China post registered air mail

Tracking numbers : RF604356641CN and RF604360495CN

Please release asap and also update scan events on carrier website.
hema0588
 
Apr 5, 2017

Where is my product?

Please do clear customs asap.

Contact number 9849402160.

Tracking number#RF604360495CN and RF604356641CN
hema0588
 
Apr 5, 2017

Where is my product?

I ordered through Ali express and the product was shipped through China post registered air mail.No scan events since 23/3/2017.May I know when will the customs be cleared.

Tracking number # RF604356641CN and RF604360495CN.
Equbal Ahmed
 
Mar 23, 2017

Parcel stuck

Dear sir,

Our parcel coming from poland via EMS has been held back in the customs since 8-03-2017 of this month.It has been long time since the parcel has been sent from poland.Please look into the matter so that we can receive the parcel as soon as possible.
EMS TRACKING NO.- EE421930461PL
Our contact details-
Euro leder fashion
Contact no.- 8420215989/9831444842
rupom
 
Mar 21, 2017

Parcel stuck

Dear sir,

Recently a parcel sent from taiwan via EMS which arrived at kolkata few days ago but still it is held by customs,please check this issue ASAP!
EMS TRACKING NUMBER - EE756461957TW
18 Mar, 2017
11:46 (11:46 am)India, West Bengal
Kolkata (ex Calcutta)
Mail Processing Centre: Kolkata Ems Speed Post Centre
(IMPC code: INCCUB)Arrival at inward office of exchange18 Mar, 2017
11:46 (11:46 am)India, West Bengal
Kolkata (ex Calcutta)
Mail Processing Centre: Kolkata Ems Speed Post Centre
(IMPC code: INCCUB)Held by customs20 Mar, 2017
16:16 (04:16 pm)India, West Bengal
Kolkata (ex Calcutta)
Mail Processing Centre: Kolkata Ems Speed Post Centre
(IMPC code: INCCUB)Held by customs

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