Log inRegister
Submit Complaint

kolkata foreign EMS CUSTOMS

West Bengal

Consumer complaints and reviews about kolkata foreign EMS CUSTOMS

Jiyoung oh
Mar 16, 2017

Parcils not release and detain.in kolkata

My parcil from korea reached kolakata on 10th March.but without proper reason my parcil detain and.not release from there. When my parcil will deliver? Can u kindly check,? ES187583296KR
contact 9089330997 Jiyoung oh
Dipak jain123
Mar 8, 2017


Hello sir I have purchased a product from Ali express online shopping from China but retained for unspecified reason so please sir I want to know when I receive the parcel
Feb 6, 2017


My parcel with tracking id CJ525010183US was shipped from the United States Of America on the 7th of December,2016. Tracking proof from India Post show that it has reached India but has been held at the Kolkata Foreign Parcel for unspecified reasons.
The parcel comes from my sister with very important goods in it. I would really like to retrieve it back and I hope you could help me out. Thank you.
Feb 5, 2017


My parcel (back pain instrument for my patient) with tracking EE000419424IL was sent via EMS International Paket from ISRIEL on the 18/01/2017. It reached India on 22/01/2017f July and then till not cleared customs .
Event Details For : EE000419424IL Current Status : Record item customs information (Inb)
Date Time Country Location Event Type Mail Category Next Office Extra Information
24/01/2017 14:24:11 India KOLKATA FOREIGN EMS Record item customs information (Inb) Air CED KOLKATA Retention Reason : Retained by customs for unspecified reason
22/01/2017 15:03:43 India KOLKATA FOREIGN EMS Transfer from office of exchange (Inb) Air CED KOLKATA

till today we have not received the pkt. Probably it was stuck at the parcel hub in Kolkata. Our tracking no.EE000419424IL
Jan 19, 2017

Percel detained due to unspecified reason

Since 26th Dec 2016, One of my parcel detained at kolkata customs,tracking report showing as below....

2016-12-26 17:36 India, KOLKATA FOREIGN EMS, Record item customs information (Inb), Air, CED KOLKATA, Retention reason : Retained by customs for unspecified reason

Really I am wondering what went wrong as I ahve not even received any letter from customs if i need to submit any related papers,

Kindly help me out ,my tracking number is -- EC577854636US

Pankaj Bag
[email protected]
Jan 14, 2017

Parcel stuck at Ced Kolkata

My parcel arrived in India,Kolkata on 26th December but has not yet been delivered(14th January). It was dispatched from Netherland. How to clear customs and get my parcel?please help.
[email protected]
Dec 24, 2016


Dear Sir,
My parcel came from Shenzhen and it was send by "Sun You Economic Airmail" and the tracking number "LP00061492474851" did had any trace from 3rd of November, 2016. The one thing they had forgotten to indicate the Zip Code - 712233. I want to know where is my parcel and if it is with you the send me as soon as possible. The parcel is send by Aliexpess.
Thanking You.
Solomon Sharma
Dec 8, 2016


respected sir/mam,

i am not getting any clue where my item is stucked,i amstaying in qatar last week my brother has sent me my laptop from kolkata post office to be delivered in qatar its been almost 10 days i havent recieved my laptop.the courier date was 28 of november 2016.kindly help me to find my laptop i think its still in kolkata because latest online tracking says its still in kolkata,i believe i will recieve my item soon so help me please.thank you
Dec 6, 2016

Parcal not release yet

Respected sir
My relstive send 2 parcal from yangon myanmar on 24th October I track that parcel its seens me its in kolkata post office on 1-11 but still yet its not deliver to my add I request you to pls help me and release my parcel here is no
My contect no 00919825149453
Pls sir do need full action for my parcel
Dec 5, 2016

Pacel stucked in kolkata custom

HI my parcel is stucked in kolkata custom , please help to release the parcel.

Tracking number : EW213041959IN
Nov 28, 2016

Be careful

Be careful
This site is fake so please don't put your tracking and number because people take number from this site and make fake call and they ask your BANK ACCOUNT so be attention thgis site is not offical
kamlesh yado
Nov 24, 2016


Dear Sir,
My parcel is in the kolkata custom from 14-11-2016 15:21:29. Please send me my Parcel as soon as possible
My tracking id: EE314098997IT
virginia alfred
Nov 9, 2016

Parcel stuck at LCAO

Dear Sir,

My parcel is stuck at your office ( Kolkata Foreign LCAO ) from 5/11/2016 i have ordered the item in the

month of september. sir pls do the needful. thanks

Tracking no is ( RN127312441CN ) Order no is ( 78465982221644 )
Oct 30, 2016

Internationa Speed Post-EO667999894IN

My Tracking Number:-EO667999894IN

My Parcel was booked on dated 08th October, 2016 from Bhubaneswar to Doha, Qatar.

After 10 day it reached from Bhubaneswar to Kolkata Post office.

On dated 21st it was clear from Custom, Kolkata & Insert to bag.

After that there is no information.

Please help me .

Complaint Number : 10007242055 .

Soumyajit Sundarray
Subir Kumar Datta
Oct 27, 2016

Item stuck in Kolkata customs

Item stuck in Kolkata customs
My daughter sent a parcel from London on 6th October 2016 but it has not yet been received at my Kolkata address. It has been retained in your office since 21st October. Please release the parcel ASAP. It contains IT refund order duly signed by my daughter to be deposited in her Bank account urgently. If it is not released urgently then validity of the cheque will expire.
Retention Reason : Awaiting presentation to customs commissioner

Will appreciate your fast redressal. order tracking no.RU898643437GB
512A, Jodhpur Park, Flat No 2
Kolkata 700 068
Mobile No 9830247563
Oct 26, 2016

Package status stuck at "Transfer from office of exchange (Inb)"

My package EC200649357US is showing the same status "Transfer from office of exchange (Inb)" for last few days. Why is it stuck at this status. Please help me out.
Oct 25, 2016

Item not yet delivered

Hi Team,

I have an item ordered online to be delivered. My Tracking No is RH343453939CN. Currently as per the tracking through the Indian Postal Service, the item is now delivered at KOLKATA FOREIGN LCAO and is on the movement to CED COCHIN as on 18/10/2016. It seems that there are no updates after 18/10/2016.

Please help me in delivering the item soon.

We are expecting a high level of service from our Indian Postal Service.

Thank you for your revert in advance.


Sreehari P Sundaram
R Rath
Oct 7, 2016

Delay in customs clearance at Kolkata EMS

I have send two parcels to US from Bhubaneswar. Let me know as why it takes 7 days to get clearance from Kolkata Foreign EMS. It is quite a long turnaround time, given the fact that from Kolkata it again takes 8 to 10 days. So, now all parcels are taking minimum 20 days. A month before parcels used to reach within 10 days.

Kindly help.

Sep 28, 2016

Retained by customs for unspecified reason

Dear Sir,
My package been held up by the Kolkata Customs for unspecified reasons for 29 days. It took only 3 days for Mumbai to pass it to Kolkata EMS. Therefore I kindly request you to kindly release my package at the earliest.
The transaction or tracking number is EA167156775CN
Thank You,
[email protected]
Sep 22, 2016


Dear Sir, My shipment is not release till now ..it is hold by custom on 10/09/2016 and no update till today so please release soon. Thanks.

Tracking no. RF332621724CN
Contact no.9434499443
Sep 22, 2016


Dear Sir, My shipment is not release till now ..it is hold by custom on 19/09/2016 and no update till today so please release soon. Thanks.

Tracking no. RF332621724CN
Contact no.9434499443
Dinesh jena
Sep 22, 2016

please release my parcel

Dear sir,
My shipment is not release till now ..it is hold by custom on 19/09/2016 and no update till today so please release soon

Tracking no. EZ015428921US
Contact no.8895693687
Sep 13, 2016

Delay in delivery foreign EMS parcel

I have sent my post to kashmir on 7/2/2016 4:41:00 PM from China. When i am tracking On 7/30/2016 5:00:00 PM it has reached HongKong.Its showing next post office is KOLKATA FOREIGN POST OFFICE. since then there is no tracking list updated. I want to know where my postal package has reached. Please check it out soon and reply. THANKS

My address (as mentioned in the package) is: China Post : CP240969368CN
Pin Code : 190001
Phone Number : +919906580743
Sep 11, 2016


I was send my two cargo parcel Hong Kong to India but still in culcatta no have any status I was inquiry in Hong Kong post its say Your parcel still in culcatta all ready 2 month finish in my parcel please find and send its to my place Gujarat Vadodara
My Tracking No - CP 959 307 983 HK.
CP 959 307 008 HK
Sep 9, 2016

Please release my parcel

Dear sir,
My shipment is not release till now ..it is hold by custom on 27/08/16 and no update till today so please release soon

Tracking no.EA040695442CN
Contact no.8732853939

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code



    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username