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KSRTC, Kerala

India,
Kerala

Consumer complaints and reviews about KSRTC, Kerala

SACHINJT
 
Mar 20, 2019

Bus Route Cancelled

There was a bus that used to ply from East Fort- Marathur in the morning, reaching Marathur between 7 to 7:15. This was the bus that many office workers and college students depended on to go to their respective office or college. For the last few weeks, this bus was cancelled. Now we find it very difficult to travel to our destination. Kindly do the needful to bring back the bus.
Suju k s
 
Mar 17, 2019

Don’t stop the bus

KL 15 A 93 bus the evening 08:10 pm.a lady stop the bus at asanroad the driver don’t stop the bus and he asked who said the bells and he mis behaving me plz check it
dil60
 
Mar 14, 2019

Rude behavior of ksrtc bus conductor

Iam a college student..

Yesterday (13-03-19 wednesday)., i was traveling in KSRTC BUS from kaloor to muvattupuzha [boarded from kakanad to Pattimatom](around evening 3pm).

Ticket cost was 13rs and i provided him 20rs....conductor asked me for 3rs change... I behaved so Politely saying I dont have 3rs change...
Conductor then shouted at me saying Iam not giving change deliberately....
I told him that i dont have change And he is still arguing with me as if I have not given any Paise to him....
Is this the way conductors have to behave to the passengers?
First of all... I have given 20rs amount for traveling cost of 13rs....and it's his duty to provide remaining balance instead of shouting....
As students are coming from home... They may not have any extra money Or changes with them...
Kindly take action against him..

Yours faithfully,
Diljith Suresh
dil60
 
Mar 14, 2019

Rude behavior of ksrtc bus conductor

Iam a college student..

Yesterday (13-03-19 wednesday)., i was traveling in KSRTC BUS from kaloor to muvattupuzha [boarded from kakanad to pattimatom] (around evening 3pm).

Ticket cost was 13rs and i provided him 20rs....conductor asked me for 3rs change... I behaved so Politely saying I dont have 3rs change...
Conductor then shouted at me saying Iam not giving change deliberately....
I told him that i dont have change And he is still arguing with me as if I have not given any Paise to him....
Is this the way conductors have to behave to the passengers?
First of all... I have given 20rs amount for traveling cost of 13rs....and it's his duty to provide remaining balance instead of shouting....
As students are coming from home... They may not have any extra money Or changes with them...
Kindly take action against him..

Yours faithfully,
Diljith Suresh
AswathyVIneesh
 
Feb 12, 2019

Bus service has been stopped

Hello, Respective Authorities,

I am a student travelling from Chirayineezhu to Kariyavattom(In TVM District)., Now recently the service of the bus has been reduced and we can't reach the college at right time, And we have to choose the private vehicles to reach the college at late hours.
Earlier one month before we have 3 -4 Chempazhanthy college bus starting between 8AM-8:30 AM from Chirayinkeezhu(In TVM District).
Now the service has been stopped saying due to low income and this causing, we the college students to miss the class and can't reach the college at right time.
So requesting you to do the needful to arrange the bus to reach to college at right time.

Request from on behalf of 100 of students studying in Kariyavattom and Chempazhanthy college.

Thanks & Regards,
Aswathy V
Anisha C L
 
Feb 5, 2019

Missing

My teady bear pouch has been missed in a poovar route bus today at noon time. I was seated at second seat left side,near driver's seat.It contains money and my photo, on backside my name 'Anisha' is written. Please, make the search if it is in any bus.
Yours faithfully,
Anisha
8943481293
bibinkpaul
 
Jan 30, 2019

BUS AVAILABILITY

This is to bring to your kind information that the Passengers of KSRTC Kaloor-Kakkanad-Muvattupuzha is facing.
Thousands of Passengers are using this route, but they are under great inconvenience now that a Bus Schedule was cancelled.
The Bus schedule which was functional (8.30 pm Bus, Kaloor-Muvattupuzha) is suddenly cancelled bringing much to the trouble of Passengers, especially Patients, Relatives, Nurses who are working and visiting many Hospitals (like Lisie, PVS etc) in this area .
It will be grateful if the Officials can look in to this and find a solution to reinstate the cancelled Services.
People of the Region will be Thankful to you.
Expecting a solution at the earliest.

Thanking you
Bibin K Paul
9539820730
alwyndn
 
Jan 22, 2019

Miss behaviour of conductor

Hi
My name is alwyn.I am travelling from trivandrum to kazhakootam in FP bus morning 8.45 am.bus number is kl 15 A 849 . Ticket amount is 22 rs i gave 20 rs note and 1 ruppe coin then two 50 paise coin.i dont have any change other than that.for that he scolded me in front of other passenger and gave back the 50 paise and hurt me very much.please advise him that 50 paise is not withdrawn from market by RBI.Then that paise also i got from other conductor in ksrtc.
Kiran1234555
 
Jan 22, 2019

Bad behaviour

Not stopping in the designated stops. What an attitude! I say no wonder ksrtc is not making any profit. I say privatise this like kochin shipyard, or just shut it down! Just making more loss for public. More bad than good.
Anju AK
 
Jan 21, 2019

Cancellation of Bus

Sir,
I am regularly complaints about cancellation of bus in manakala vazhichal bus. About one month in the morning at around 7am i was waiting for bus to kattakada from manakala. After 8:45 am one bus came and that too was heavily crowded. 8:45am bus came then bus will came 12:30 pm and 2 pm came bus will came 6pm there is no bus in 9am to 12:30 pm and 2 pm to 6 pm. And people of whole village have to face various difficulties to reach this village or to go out of this village at evening. Passengers including woman, school students, college students and old people are waiting for hours before taking taxi to go home abou 100 rupees. Cancellation of bus from the depote kattakada, vellarada, nd neyyathinkara. It is know that the trip is proposed to withdraw the schedule, due to lack of collection. But if you check the collection of the trip about one month or two months back, ie, when the schedule was regular, it will clear the truth. If we call to enquiry they will not give us a clear answer, whether the bus is or not. Please take some action against this as fact as possible.
Vishnudas O
 
Jan 19, 2019

Dangerous driving

KL 15 A 2034 the bus during the time of 4;00 pm on 19/01/2019 was driving very dangerously to the other vehicles on the road. I was riding a bike and the bus overtake me by touching the back side of the bus on my pillion seat passenger and the i lost my balance and fell away from the road. And the bus was soo fast and they dont even knew this. Must take some sort of action against this.
Meenu sunil
 
Jan 18, 2019

Behaviour of conductor

The conductor of ksrtc bus aluva_ mala- kodungallor bus at 7: 15 am , behaved very rudely to me because I gave him 100 rupee note. And when I said I don't have change he shouted and dropped me at aluva it self. This is the first time I experienced such an incident from ksrtc. These kind of behaviours against women's and students should be punished. He get outed me because of I gave 100 rupee note!
Ameekunju
 
Jan 16, 2019

Insufficient busess

Insufficient number of buses from aluva to perumbavoor and viceversa
Aswathiun
 
Jan 14, 2019

No ordinary buses

From Aluva to kakkanad/Trippunithura.. there are few ordinary buses from 11.00 AM to 1 .00 PM.. there are lot of buses to Chalakudi and paravur.

please provide more buses to kakkanad

Thank you
abqader.iqbal
 
Jan 13, 2019

Bus 1850EKMBNG travelling without headlights

Karnataka State Road Transport Corporation [KSRTC] — bus 1850ekmbng travelling without headlights

1 Review
abqader.iqbal on Jan 13, 2019
Mark as Resolved

I wanted to bring your attention to the fact that the above mentioned bus is traveling to Banglore without headlights (13 Jan 2019).
As a result bus is delayed by 2 hrs and more importantly safety of passengers are at huge risk.
Please resolve ASAP.
KERALA RTC Bus : PNR :K530271, Journey Date :13-Jan-2019 22:15, Trip Code :1805EKMBNG, Bus Number :ATC 87, Depot :ERNAKULAM, Crew Mobile No:8075570278 . Happy Journey.
I am surprised to see that ksrtc doesn't have a single bus to spare to ensure safe and punctual journey.
Bibin Karimpil
 
Jan 12, 2019

Bad driver

Bus number RPK 45 (TVM TO Mumnar)
Driver is so rude and careless
How these kind of drivers got appointed in KSRTC
Thomas Devasia
 
Jan 1, 2019

BUs temporarily stopped

BUs from kattappana to alappuzha viavagamon cancelled
Thomas Devasia
 
Jan 1, 2019

Bus root cancelled

Bus root cancelled or temporarily stopped from kattappana to alappuzha via vagamon
Hannahyjan
 
Dec 31, 2018

No ordinary buses

From muvatupuzha to kolenchery /ernakulam.. there are no ordinary buses from 4 o clock to 4: 30.. there are lot of buses to aluva. Because of this after classes we are not getting proper buses nd always v are late in homes
Anju AK
 
Dec 26, 2018

Regular cutting manakala vazhichal route

Regular cutting bus in manakala vazhichal route
We, the regular travelers of manakala vazhichal ksrtc bus submit this complaint before you, for your kind consideration. The said bus, manakala vazhichal run for the past 25 years from kattakada depot the bus run 8trips in this route but about along days this bus was cancelled. And also in now a days kattakada depot poozhanadu manakala peraekonam also cancelled. This is the only bus, on which travelers from manakala especially school, college students coolie employees depend to reach their home.
It is know that the trip is proposed to withdraw the schedule, due to lack of collection . But if you check the collection of the trip two months back, ie, when the schedule was regular, it will clear the truth. If we call to enqiry they will not give us a clear answer, whether the bus is or not rurd behaviour from vellarad kattakada depot.
I, for an on behalf of the regular passenger of the bus, request you make an enquiry and provide bus at the time (9:30, 11:30, 2, 3:30, 4:30,5:30)especially 5:30 manakala vazhichal bus school students only depends this bus only. The bus 7am will come then 9am,11am,1:30 bus will not come afternoon 3:30pm bus will come 4:30, 5:30 bus will not come. We only depends this bus. I complaints lot of time no reaction from any one one Enquiry on the irresponSibility of the staff and to take required steps to solve the above mentioned problem.
Waiting for a sudden action and replay from your end.
Thanking you
Yours faithfully
Nageswari subbiah
 
Dec 25, 2018

Ticket fare

I have travelled from TRIVANDRUM to Kuzhithurai on 21.12.2018. the fare is RS 63. But the fare from TRIVANDRUM to kaliakkavilai is RS 35 . The very next stopping Kuzhithurai the fare is 63 why this difference . Kindly take action to reduce fare. Most of the people are suffered on that day.
Leon Vincent
 
Dec 25, 2018

Maintenance of multiaxle buses

I travelled from kasarkode to ernakulam in ksrtc scania mangalore - trivandrum RP659 bus.
The suspension system of the bus was so poor that we felt like we are travelling in a bullock cart. I was not able to sleep during the journey.
I have travelled in scania bus earlier but i haven't confronted a situation like this.
The bus looked like it recovered from an accident.

At least please maintain the multi axle buses like scania and volvo with care.
Thazhayil
 
Dec 22, 2018

Non stoppage

Buses don’t stop for people, it makes the travel just to finish the duty
Anuroop.v
 
Dec 20, 2018

Buses are stopping at Un authorised restorant

Today I was travel down from Thrissur to Kuttippuram
At Ksrtc Volvo Chill bus, boarded in the at 8 o clock and this bus was stoped at Mannur (in between Edappal regional workshop and Kuttippuram) In front of a local restaurant called Pravasi. At he same time 4 for Ksrtc buses were parked there. Due to the huge rush 30 mts were spend there. This bus was reached Kuttippuram at 9.44 Pm only.

My concerns
1. In This place the road was very narrow, both sides buses parked and people’s are getting down to roads directly.

2. Passengers compelled to spend 30 minutes.

3. This hotel is not an authorised one

4. This bus is up to calicut only, there is no need to stop in between, either they can take the food from Thrissur or from calicut. This is more convenient to the passengers

5. This is an in ethical practice of driver and cunductor.

Hoping that concerned authorities will take necessary steps in this matter

Regards
Anoop
Ticket no 288120
L/F A/C
Bus no KL15 A 576
Greeshma ammu
 
Dec 7, 2018

Bus cannot stop in some bus stops

Sir,
KL.156758 (RRC 606). Iam a regular passenger of this bus. This bus is ithe local bus. The driver cannot stop the bus in some stop. In the morning time only few of bus in the thoppumpady way. One is local and other is LS. But the driver cannot stop the bus and students and other people cannot reach the place. People show the hands to stop the bus but the driver cannot look and go fastly. If some is go out to the bus, the driver is stop the bus before or after the stop, not stop in the exact place. Peoples are suffering from this issue. Please take an action😕😭😭

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