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Consumer complaints and reviews about KSRTC

Sep 28, 2019

Not accepting Rs 10 coin

Yesterday(27.09.2019) at 9.10 pm & Today(28.09.2019) Morning at 6.15 Am, I have travelled in KGF BUS( No-KA-42-F-1893) Plying up to bethmangala. But the conductor refused to take Rs 10 coin & Moreover he abused & harassed me. Being a senior citizen aged 60 years iam unable to manage & finally take money from fellow passengers & handed over to conductor.

Pl take necessary action against the conductor & give feedback to me

Aug 29, 2019

Rash driving

The driver of the bus with the number KA07 F1746 was driving very rash and was about bang few people on the footpath in Tekal this Morning. The attitude and the behavior which he displayed was not fit for the public service. He was arrogant and rude. Please take immediate action to save lives.
Aug 22, 2019

KSRTC bus KA57 F 2827 didn't stop in clock tower kolar

Dear sir/madam
The conductor of bus number KA 57 F 2827 did not stop the bus in designed stop at clock tower Kolar on 22.08.2019 (Time:5:00PM , Hubli - KGF board). The bus was moving slowly and when requested to open the door, he quoted to take the next empty bus.I had a personal emergency and so had to chase the bus with a help of passerby to get in next stop.The conductor didn't have a badge so was not able to get his name. He was arrogant and abusive when asked about why he didn't stop. He then stopped in all stops - doom light circle and bangarpet circle.please take immediate counter measure and action against this man.i doubt it's a mafia between KSRTC employee and private players.

Sep 24, 2018

Behaviour of Bus Driver bearing Registration No. KA 07 F 1577…

Behavior of Bus Driver bearing Registration No. KA 07 F 1577…

Respected Sir/Madam,

This is to bring to your kind notice that I keep travelling along with my family from my home town Kolar Gold Fields every Sunday by Vai Bhav either by Dhamstala or Mangalore bus.
As usual yesterday (23rd Sept 2018) I boarded the bus at the starting point at 6.15PM (Ticket enclosed for reference)..
I told the conductor that I need to get down at isolation Hospital stop in order to take a metro which he had agreed and issued the ticket till Majestic.
The driver of the bus was stopping at unwanted points to pick the parcels and stored it in his cabin to deliver the same at Mangalore with an additional income, which resulted in reaching Bangalore late…
Yesterday the traffic was too low even on the KR Puram Hanging Bridge aswell…
On reaching Isolation stop - I have asked the conductor to stop the bus to get down, the driver started using bad languages saying that the bus is already late and started driving at high speed,…
Further, he had threatened saying that no complaints can do nothing, since he is paying the Depot Manager/and officials from the collection is getting out of private baggage’s/ boxes for delivery at Mangalore.. Finally, I got down after Indira Nagar with 2-3 bags and walked to certain distance to engage an Auto.
Altogether this was a bad experience and started thinking whether to use KSRTC Bus.

Please reach me out on 9845846434 if required.

Thanks and Regards.
M. R .Siva Kumar

[email protected]
Jul 21, 2018

Buses unavailable at kolar stand

Dear sir/madam we have a lot of problems with ksrtc buses and their management., Especially we are facing problems with TC . who are appointed for that job he's not following his duty and he escaped from his responsibilities.from 6pm to 8 pm buses are not available in kolar to chintamani road,if some peoples try to contact the TC he's not their his place . please solve the problem..

Thank you.
Madhu Sehwag
Apr 1, 2018

Stop Related

This incident happened at kolar Bus stand on 1/04/2018 at 6pm Bus no KA07F1752 .
Busses were heavily crowded and i was some how able to reserve a seat for my mom and grandma with lot of struggle . Detination was Chikkanahalli cross which was an express stop and i was a daily traveller on that route but conductor deboarded them saying no stop at chikkanahalli i asked him reason he didnt reply i asked him to provide Trip Sheet
And he denied to provide and i approached on the spot to TC but he was in favour of conducter and then conductor behaved rudely and said complaint to whom so ever you want like in a feeling that no one can not do anything to him.
I request to take proper action against those ..
Thank you
Muniraju reddy
Feb 4, 2018

Not stopping in limited stop which it have permission to stop

Suvarna Karnataka sarge bus number KA07-F-1671 vehicle number which training from Bangalore to thirupati on date 04/02/2018 , time 5:00pm , we requested to stop the bus in narsapur they said we won't have stop in narsapur so we requested to stop in highway near industrial area so they printed given ticket to narsapur if that bus don't have stop means how can they print ticket so that bus have staff seeking for only long tickets then what about middle stops passenger so please take action on such type mistakes
Muniraju reddy
Oct 3, 2017

Not stopping in limited stop

Requesting for stop which bus have stage on that stop

Not stopping in limited stop

Chaturvedi P
Sep 24, 2016

skipping stops even after requesting

All KA 40 registered night transport buses from Tirupati to Bangalore and vice versa don't stop in Kolar and Mulbagal which are highly populated towns on the way.I was with my family in palamaner returning from Tirupati. Pleaded to take us to Mulbagal. All conductors least bothered to allow us to get in. And conductors of KA 40 920 started to abuse with unparliamentary words. I request to take action on these conductors.
[email protected]
Sep 25, 2015

Conductor is not opening the doors for Pass holders

Respected Sir/Madam.

We are the Employees in private companies and travelling from Kolar to ​Bangalore with Official Pass, daily we are facing the big issue with you Conductors that denying to get in to the bus saying that this is Non stop Tirupati there is stop in Kolar.

For Example:

Date : 23th September 2015
Time : 9:45 pm
Bus No : KA40 F 972
Depo : Chintamani Chikkabalapura Devision
Service : Bangalore to Tirupati
Issue : Stop in the Begum Mahal stop and Conductor was not allowing the Pass holders that non stop Banaglore.

Time : 11:15 pm we reached Kolar by Private Bus then we have seen the same bus in Kolar stand and we had question the conductor. He is abusing on the passengers. The TC over there is not asked any thing to him as we are complaining the same to TC.

Please help us in this regards, Night times we will able to do any thing if there are not allowing.

9611438875 and 9900031500
[email protected]
Mar 19, 2012

changes in bus

Dear Sir, I was book a ticket from KGF to Chennai,On.18.03.12 by 10.30PM bus, when I was alloted seat No.25 Window seat, but when I was seen in the bus the seat No.25 is not a window seat, 24 is window seat.
when I ask the conductor he says that when you are booked is another bus, this is diffrent bus.
how it possible.
I request you to please check the bus, what we are booking in the online, the same to be alloted.


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