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Consumer complaints and reviews about KSRTC - Volvo Bus (AIRAVAT)

Vivek Neernahalli
Jan 21, 2019

Airavatha bus pikup issue

I have booked airavta from Kalasa to Bangalore ( PNR-j74463661), departure time was 22:15 pm i have reached ontime with my sister and I also contacted bus conductor @ 10PM. He told that bus already left Kalasa 15 minutes earlier (i.e. approx 9.40 to 9.45) and he also added that bus timing got changed, but I didn't get any information regarding change of timing and they left without picking us.
I request them to wait for few minutes some how I'll catch the bus but he was very rude and he was not listening to us, further he started shouting on me that i am late.
I suffered alot along with my sister and we didn't get any vehicle to return my relatives house also.
Till midnight 2 AM we stand on footpath in very low temperature 9°c. After we manage to get a goods vehicle to return my relatives house.

Kindly guve justice to us.

Thanks and regards
Vivek Hegde

Airavatha bus pikup issue

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