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LAYS, Pepsico india

India,
Karnataka

Consumer complaints and reviews about LAYS, Pepsico india

[email protected]
 
Sep 19, 2019

Lays Packet is completely empty. Just filler with air. No chips inside.

Recieved an empty lays chips packet with no chips inside.
Tanishqa21
 
Aug 11, 2019

Low quality taste

The taste and qualoty of the chips are getting worst day by day they don't taste as good as they were tasting before which is very disappointing being a regular buyer and the company should definitely introduce more flavours in india
sri sagar
 
Jan 10, 2019

fowl smell and tasteless chips

As I opened the lay's chips packet, foul smell emerged from the packet instead of spices smell. Chips were tasteless and colorless too and had unusual taste
Anubhav91
 
Jan 10, 2019

Poor service

I run a Stationery shop and have ordered lays chips since 2 month ago and called the sales man several times, till now we have not received the stock.
shop name s mart address 910 SEC15 vasundhra Ghaziabd .

Regard
Anubhav
9971330647
Monu89
 
Nov 27, 2018

Chips rack not given

Hello sir,i m running a karyana store.i m selling ur chips last 5 years,but still rack was not given to me.the sales man always says it will come next month.very poor service,very poor distribute.name of the distributor is rama.and the name of the salesman is pankaj.my mobile number is 9316066155.i am waiting ur respons3 or action
Ayushi1591
 
Nov 9, 2018

Poor taste of Lay's Maxx

Hi

I purchased Lay's MAxx.
The chips taste stale and are made of rotten potato it seems.
This is so disappointing.
You are packing rotten potatoes's chips and distributing to customers.

I think I should knock the customer court for this.
Abankush
 
Jul 29, 2018

Not delivered lays stock

I run a sweets n snack shop and have ordered lays chips since 2 week ago and called the local distributor several times, till now we have not received the stock.
Local distributor name- kurukshetra confectionary
Lavanya lava
 
Jan 20, 2018

Empty packet

I brought a lays packet just now and I found the packet was empty filled wit air without opening it...I would like to file an complaint on this...thank you
Ravi 55
 
Oct 9, 2016

Vv salty and bitter taste

I eat lays chips regularly but today I had plain salted it was very salty and bitter even after dinner m feeling sourness and have a feeling of sickness....v sad u don't care about reputation of Ur product will never eat lays again
Shrisachchiyay
 
Aug 30, 2016

Poor service for their valuable retail shop

I opened a shop before 3 mouth at prime location.
I want to sell lays product to my customers but l lays dealer misguided me about offer and cheats me.
He give me expired chips,kurkure,act.
I have called him many times but no reply from his side.
I lost my valuable customers.......
srekpm
 
Jun 13, 2016

PAYOUT

DEAR SIR / MADAM
I AM LAYS DISTRIBUTOR M/S. SRI RAJESWARI ENTERPRISES UPTO JAN 2016 YOUR ASM MR.RATHINAVEL CLOSED MY DISTRIBUTION AND SURRENDER TO PEPSI DISTRIBUTOR BUT STILL NOW I NOT RECEIVED MY DAMAGE CLAIMS NOW THE DATE IS 13.6.2016 WHEN I CALL HIM HE NOT ATTEND MY CALL HE SWITCH OFF PHONE FOR 30 MINUTES WEATHER THE COMPANY PROMOTING THE ASM TO CHEAT THE DISTRIBUTORS ITS MY MONEY WHY COMPANY CHEATING THE DISTRIBUTOR
SRI RAJESWARI ENTERPRISES
9788194041
shubhamrty
 
Mar 19, 2016

insect inside packet

I purchased an American flavoured packet on 20 march 2016 whose Manufacturing date is 08 March 2016. After eating some chips I founded some movement inside. I found an insect moving on the chips.I have recorded the video and looking for your concern.
Mufeedha Ummer
 
Feb 19, 2016

food complain

I bought 2 lays packets today(19-02-2016) from a shop. One of the packet contained some black thingh which looks like a solid tar and some black powder. I tried to call in customer care. I coudnt reach them. Therefore iam going to take legal actions agaist the brand
Thank yoy
tvsparmar
 
Feb 6, 2016

Empty Lays packet

I brought one packet Lays while I was traveling with my family for my son. But later I see the packet is empty filled with air. I have preserved this pack with me to lodge case on the company PepsiCo India Ltd.
eshwar_hyd
 
Aug 29, 2015

empty pack

Today my Grand daughter purchased a Lays chips packet of 12g with batch no N2130815 and the manufacturing date as 13 Aug 15 but to our surprise there were no chips and the packet was empty. I would like to bring it to the notice of the company authorities to take care and avoid such things in future.

thanking you

Eshwar
(M) 09491036861
meenulrm
 
Jun 24, 2015

charged extra

Hi,
I was travelling to budaun n found that this place near bulundsher where the buses stop for refreshments, I found that they are charging more than the mrp especially lays and uncle chips. They r literally looting in public. Some action should be taken.
tctcawar
 
Jan 26, 2013

Unsafe Food product

Dear Sir,
Regretfully, this is to inform you that I bought a packet of (Lay's- India’s Magic Masala ) potato chips on 5th January, 2013 .The details are as following Gram- 31g , Batch No-N 310A, MFD date : 4 Dec – 12 . I was surprised when my son opened the packet to eat and found a thread ( approx 8” ) with coating of masala stuck with pieces of chips.
I had also informed to customer care, Asst Manager & CEO PA, but till date there is no response. The company is selling Defective and unsafe products in the market.
The company is not at all bothered for these type of complains as it has become an MNC.
It is not about Rs.15 packet, it is about the brand Frito Lays(MNC), and how can such a big company like Lays can sell unsafe products in the market before proper quality check ?.
PepsiCo Only Display the Quality Standards for the consumers Not fullfill :-HACCP (Hazard Analysis and Critical Control Point).Certification by TQCSI (Australia), which confirms that products are manufactured in a food safety environment and the manufacturing process has adequate controls to track products. American Institute of Baking (USA), one of the best auditing bodies for confirming process and product safety. Our Plants are ISO 14000 certified, which confirms that the manufacturing process ensures environmental safety. Our plants are also certified to ensure that the safety of products, processes, environment and people is maintained at a very high level. This certification is issued by OHSAS 18001 (Occupational Health and Safety Assessment Series), USA.
The company A.m offered me Rs 15/-in return to buy the packet to close the matter but I refused. How can a person offer me Rs.15/- to buy the packet?
Is it the right solution of problem, which many others like me are facing ? If mishappening would have taken place
Who would have been responsible for that? It’s a very shameful act on part of company’s negligence.
I request the department concerned to look into the matter and take necessary action.
Thanking you

Regards,
Tarachand Tawar
[email protected]
User477738
 
Jun 21, 2011

Burnt Chips and fungi

BNO: N209B
NWT: 63G
MRP RS 20
31 MAY 2011 MFD DATE
American Onion Cream flavour

The chips inside had some strange black marks along with some growth on the chips. Since kids eat the chips without checking its very important for the esteem company like Pepsico to ensure the chips have gone through quality check before they are packed!! You lost a customer today!

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