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Lg air-conditioning

India,
Kerala

Consumer complaints and reviews about Lg air-conditioning

Yasinniya
 
May 16, 2019

Low cool

Subject : complaint about a faulty air conditioner (model number : KS-Q12PNXD) I am writing this email to complaint about the AC (model number :KS-Q12PNXD); Which I bought from LG company on 16.03.2019. The air conditioner was installed in my bedroom on 20.03.2019. After 2 days I found that Ac did not function properly. In particular it was extremely not cooling. It was really I couldnot sleep Therefore I called up your company representatives we appreciate that they have been coming to repair the unit but the problem is it's happening continuosly. They are not able to fix the problem permanently. I am not satisfied with the repairs under taken. Every time they used to come and repair something but the AC is not performing well. It's not cooling at all. Lastly they said to change the gas if it's so then why they delaid in changing the gas at earliest. I asked the team to exchange the faulty AC for new one.His altitude towards me was quite rude and unhelpful.Even though I pointed that the AC was guaranteed. If you don't do so I shall take this matter to consumer counsil. Don't hesitate to ask for further information related to this unit. In the mean time we are looking forward to hearing your feedback. You can reach as on. PH : 7560893112. Name: Jasmin J Your Faithfully.

Low cool

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