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Consumer complaints and reviews about LG company

Aug 11, 2011

change magneton in microwave under warranty

Dear Customer,

We apologize for this. Please send us your details and your complaint number to [email protected] This is essential for us to be able to help you out of this situation.

Warm Regards,

LG India
Aug 6, 2011

change magneton in microwave under warranty

i am rahuljain, i purchase a microwave on 26-11-2009 on my mother name MS BEENA JAIN from bombay tv center paltan bazar dehardun on microwave .Which is also mentioned on microwave.After 1year 8months ,microwave did not work properly. I will raised a complaint in lg call center.they told me that your problem is short out in 24 hours. engineer came on my home & told me told that magneton is not work so it is changed. he ask me for yellow card in which is mentioned 3 year warranty . Engineer said that if you have a yellow card, then i will changed this magneton but i have not a yellow card becoz Mr oberoy ,the owner of shop bombay tv center at this time i have not a yellow card. about 15 days left this problem is not solve. .the head of service center said that i cant changed the magneton part due to lack of yellow card . ihave also a original bill & photos in 3 years warranty is mentioned& Mr oberoy did not gave a yellow card at time of purcahse & i did not have a knowledge about yellow card. sir i will request to solve the problem of magneton.
thank you

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