Log inRegister
Submit Complaint

LG

India,
Maharashtra

Consumer complaints and reviews about LG

User214133
 
Nov 4, 2010

Demonstration Related

I have purchased LG Washing Machine & LG double Door Regrigarator on 28th Oct 2010. Initially the engineer came at wrong addres and not on my delivery addres.. Post that i had again updated the address with your call center for Demonstration but till date i have not got a single call from technician or from the engineer. My Request nos are C10B0320789 & C10B0225297. For last 2 days i am calling up call center but get only one resposive " I will try my Level Best " Is this the Level Best that am getting as a response.. Finally they gave me Aditya Services no which am trying since morning but getting response that the line is busy.. hope the reciever is not kept aside...Hope i get a demo in next 24 hours .. If this is the response for just getting a demo god knows how much followup will be needed for after sale service...

Expecting an early response

Regards

Gaurav
9987488456
User163246
 
Sep 20, 2010

LG Very bad after sales service

Hello

Last month i brought LG 22" monitor
powersupply blow up in one month of my purchase.
I logged a complaint 11 days back

my complaint number = C1091204074
still no response an engg came and said power supply needs to be replaced and said it will take one week , i am waiting past 10 days but no response
i have been repeatedly calling up service center ,even visited their services center 2 times, They only say we will inform you once we recive the part.

1. Is LG such a small company that they do not have parts to replace.
2. Or LG only belives in selling their products and rest is customers fate

i am very unhappy and disappointed by the service given by LG.

Hope the mail that i am sending to you is being address or else i have to take the action (logging the complaint to consumer court)

i will waiting for next 48 hours for a response and after that i will aprroach the consumer court for the same.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username