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LG Refrigerator/GL379PEX5

Uttar Pradesh

Consumer complaints and reviews about LG Refrigerator/GL379PEX5

Jan 18, 2019

Heater Plate Problem


I have double door LG refrigerator Model Number GL379PEX5 and i purchased it in Jun-2014 by spending ~38K.

I was facing Colling issue and after technician visit he suggested to go for new one as it has risk after repairing it due to heater plate is damaged.

I am not understanding due to limitation of product why should i suffer.

I purchased it assuming it will work at least 10 yrs as compressor has 10 year warranty.

Service centre initially proposed 15% exchange value and later after multiple follow up they agree to get approval for 35% exchange value.

Also they want me to purchase LG product only.

I am expecting at least 75% as I am thinking that it will lost for atleast another 8-9 yrs.

Please look into this and respond me ASAP.

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