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LG/ Refrigrator

Uttar Pradesh

Consumer complaints and reviews about LG/ Refrigrator

Aug 9, 2011

No Response

Dear Customer,

We apologize for this. We have transferred your complaint number and details to the concerned branch service center.
Our Representative will attend to your issues shortly.

Warm Regards,

LG India
Aug 5, 2011

No Response

Lodged complaint number RNA ############with LG Customer Care in afternoon on 04 Aug 2011.
Called up the Customer Helpline at 7 PM on 04 Aug, came to know that my mobile number was entered wrong, gave correct number & reconfirmed it from the call centre executive. Next day i.e on 05 Aug at 11:30 AM and learnt that my number was still entered wrongly. Again gave correct details & got it reconfirmed. I was assured that LG engineer will call me within next 2 hours & some senior guy from call centre will follow it up & revert with a call back. Nothing happened till 4 PM, NO CALLS .
Very sad state of Customer support by LG in India.

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