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LG TV

India,
Maharashtra

Consumer complaints and reviews about LG TV

Brijraj18
 
Oct 21, 2018

LG TV black out

I have purchased the 32' led TV and the same is blacked out in shorter period. I have repaired it from local electrician but in vain. Same problem occurred repeatedly. LG is using the internal parts which all are made in China. please never buy any products of lg it is using cheap parts in television.
Sarang Bhosale
 
Jun 1, 2018

Denial of TV stand and fitting service

I purchased a LG Tv in Feb2017. I was told that LG service will privide the stand and will also do the wall mounting fitting free of cost.
Due to some reasons I haven't wall mounted it in last year. And when I asked the customer care team today they said it'll be chargeable as 1 year is passed the purchase date. I was not told anything about this at the time of purchase. They simply said whenever we call LG they'll do it free of cost. I am regular customer of LG products.
Please suggest and help.
8888845963 is my number.
Hope I get an assertive response.
rahul.waghmode09
 
Jun 21, 2016

LG TV Warranty (RNA160611061952)

Hi,
This is Rahul Waghmode and have an concerns about the technicians about their work & their feedback.
I have been gifted one LG TV with model 32LF513A-TC in marriage and has bought in the month of December 2015 from Beed (Maharashtra) city apprx 300km far way but within 6 months TV's screen started to show some fishy/blur white lines for which I have raise complaint where techinician came & verified and said some part has failed we need to order part you send me your TV reciept on whatsapp then after I have waited for 2days where no response they said your receipt is not valid as it don't have VAT number !!! I'm shocked as every other television brands only see the purchase date along with TV warranty card now thi to resolve any issues thats it and other VAT no. related issues they should not bother about. I'm surprise about their word that you must have VAT no. on receipt then & then we can proceed further for your problem.
and about closing this issue with strange feedback "not an valide receipt and fishy receipt image" how come ?? as anyone can easily read it.

Now it's been almost three weeks it's been pending!! I think atleast anyone of you could help me on this or else I have no choice to go with other brand as our entire family have only LG brands at their homes.

People to whom I talked
Techinician - Raosaheb Avhad - 9764440210
Manager - 9764440534

(Attached original TV receipt herewith this email )
Regards,
Rahul W
+91-9822503770
kirtideep
 
Nov 8, 2015

TV Screen no picture

my TV 42" led of LG MAKE WAS WORKING SUNDDENLY WE HAD A PROMBLEM OF PICTURE NOT COMING ONLY SOUND WE HAD COMPLAINT TO LG CUSTOMER CARE WITH id RNA ############ AT TOLL FREE 1800315999 ON 27/10/15, ONE THE TECHNICIAN CHECKED THE TV . HE REPORTED THAT THE LED SCREEN HAS BEEN DAMAGED YOU WOULD HAVE TO CHANGE COST MENTIONED TO US WAS AROUND 22K , HE CHARGED US Rs 285/- NO RECEIPT GIVEN HE WAS TO MAILUS THE DETTAILS. One of my friend said before chanding the led screen check with VHS electronics at Apte road Pune , we gave him the TV after inpection he said the screen is ok but some electronic parts /boards have to be changed which was done and the TV is working very well. How can a Technician from LG report us wrongly and declare the TV as scrap. IU complaint to customer care ,to pune deccan office 9764440534 MR Kashid ... Till date no responce .
User244884
 
Jun 13, 2011

Service is very BAD and from 3-4 weeks not get TV repaired

Dear Customer,

We apologize for this. Please send us your details and your complaint number to serviceindia@lge.com.
This is essential for us to be able to help you out of this situation.

Warm Regards,

LG India
User465781
 
Jun 10, 2011

Service is very BAD and from 3-4 weeks not get TV repaired

We have purchased LG TV before 4-5 months from LG showroom in Chinchwad, and now TV gets problem of sencers and picture fluctuation.
So LG service man take away the defected parts for testing and now we are tired to call them to fix our parts to TV. They are just pushing us saying that some more days required, From 3-4 weeks that guy is repairing our new branded TV's parts. This is so iresponcible service given by LG customer care.

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