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LIC Housing Finance Limited / Housing Loan


Consumer complaints and reviews about LIC Housing Finance Limited / Housing Loan

Feb 13, 2019


I appeared in the LIC HFL Assistant Managers 2018 Exam. Ref: LICHFL/CO/HR/2018-19/Recruitment/ASSISTANT MANAGER
I had given interview for the same on 12-11-2018, with Roll No: 2910000291 and Registration No. : 760027569.

I would like to enquire about my marks in the written exam + interview. Please do the needful.

Thanks and Regards
Oct 17, 2016

High floating interest rate after fixed period


Have got the loan for 20 years for the amount of 1338000, Fixed interest rate of 9.5 for 5 years, Now it got completed and moved to floating but my interest rate is so high 11.45, It is far high when compared to outside market.

Have sent email to them about the same, But they are not even responding.
Jun 15, 2016

Return of documents

I have closed my account (############) by repaying the amount on April 16th 2016. It's almost 2 month now and I havent still received my original documents till now. I am planning to approach the consumer grievance cell if this issue is not addressed immediately. I am worried that you might have even lost the docs.
Jun 8, 2016

no reduction of interest rates of home loan

i have taken a home loan from jaipur Vaishali nagar branch on floating interest rates.
present interest rates are high and i have given an application for reduction of rate two months back but no response from there side. after contacting there staff they say that they are waitin from the head office approval. after contacting the branch Manager Mr Deepak Jhalani he refused to help stating that he looks after marketing and he cant help.
hopeless just ridiculous.
i am forced to pay heavy rate of interest.
May 5, 2016

non payment of last installment of loan etc.

I had been sanctioned an amount of Rs. 20 Lakh for purchase of flat at Guwahati, Assam by the Guwahati LICHF. I was disbursed a total of Rs. 19.00 Lakh and the rest amount of Rs. 1.00 Lakh was supposed to be disbursed after submission of original sale deed etc.
Accordingly in February ‘15 I had submitted the original registered sale deed along with no dues certificate from the builder, cancelled cheque etc with a request to deposit the balance loan amount to my bank account . However the same has not been deposited till now.

My repeated enquiry has not yielded any result even after elapse of more than one year. Recently I was informed by SMS that the amount would be deposited on 28th March ’16. However till now nothing positive has happened. Only thing that has happened is that the monthly instalment has been enhanced from 19060 to Rs. 22354.00 that too without any intimation or citing any reasons to me. Repeated requests with Guwahati LICHF has resulted in some false assurances and false pretexes like cheque has not arrived from Kolkata. I have had enough of it and by next week shall have to knock at higher ups/appropriate authorities for appropriate redressal.

I therefore seek your urgent intervention to set things right with adequate compensation for the loss incurred by me resulting from the huge delay and mental agony to me.

Ajit Sharma, Loan ac no 11000009475
Jan 21, 2015

Missing Documents


Just to let me introduce myself, I, Mr. Surendra Shetty had taken a loan(Number: ############) of Rs.2000000 from LIC housing finance in Feb 2011 and I have closed my loan account on 20-Dec-2014. Inspite of the following payment done as on date to get the loan and for the repayment of the loan. I am still struggling to get my Share Certificates which the Builder has submitted to the LIC office with a received acknowledgement. I have visited to the branch 3 times and last time when I visited the Branch I was given 2 Box files of Share Certificates to search my Share Certificates with no good result.
There is a serious issue in Kalyan Branch. Please do the needful action before I take some legal action against the LIC HFL.

LIC Processing Fees Rs. 15442.00
Mortgage KIT Rs. 4500.00
LIC Processing Fees Rs. 1103.00
Agent Processing Fees Rs. 20000.00
Document Retrievel Charge Rs. 2500.00
Document Retrievel Charge Rs. 300.00

Agent Processing Fees Rs. 20000.00
Over All Total Rs. 43845.00

I hope you will do the needful at the earliest and let me know incase if you need any further details

My details are mentioned below.

Property at
Surendra Shetty
Pawan Vatika, Prabha B1/104, First Floor,
Near Don Bosco School, Adharwadi Jail Road,
Kalyan - West. Pin - 421301
Mobile : 9821317861 - 9664477861

Thanking you in advance,

Best regards,
Aug 27, 2014

Hopeless Management

I have taken a home loan from LIC Housing Finance. The total sanctioned amount was 65.5 Lac approx, out of which 58.5 was towards home loan, 2.7 towards Registration charges and rest for interiors. Till now only 58.5 lacs was released within a week for home loan. For the rest amount I was told that they will take 10 days to release the amount after I intimate them. To my surprise after 13 days of intimation I came to know that they have missed my file and hence were not able to release my amount. The manager was not aware of this till yesterday and others are hopeless as always. My vendor is sitting on my head as he has completed interior work. Now I do not know how to make payment to him. THESE GUYS NEED SERIOUS SLAP. HOPELESS AND DISGUSTING IS THE WORD.
Dec 12, 2013

Loan Account - 620200000043 - PENDING > 3 MONTHS

I have been trying to get in touch with you since last 1 week….I am yet to receive the refund of undisbursed loan amount.

I really fail to understand why the delay??? All necessary documents have been forwarded to you by Niteen Welankar.

Can I get a date by which the amount will be refunded to me.

Its frustrating as I would have called 50 times and have been sending mails but to no avail
May 28, 2012

Pathetic service by LIC HFL, Lajpat Ngr Branch (Housing Loan - File nos 43391)

LIC Housing Finance Service is very dirty & LIC housing Finance Service provider are also very rubish .It is better not to go with them for any kind of housing loans.
May 26, 2011

Pathetic service by LIC HFL, Lajpat Ngr Branch (Housing Loan - File nos 43391)

I applied for a housing loan with ‘LIC Housing Finance Ltd’ (File nos 43391) on 4-Feb-11.

The point of contact for me was Mr. Naseen over there (agent working out of ‘Lajpat Nagar’ Branch....his contact nos 9999311711).
As my first installment for the property which I purchased (Project name is ‘Lotus Zing’ which is being worked upon by 3C company) was due in the month of February, 2011 (around 28-feb-11) hence I quickly got in touch with Mr Naseen (who in turn guided me to Ms. Usha Gola , I guess she is working with him in the same office …contact nos 9999969257). I started coordinating with her. She communicated that once the documentation is complete the loan gets approved (and ready for disbursal) within 7-10 working days (But since I am living in Mumbai and the property is in Noida hence in my case it may take upto 10-14 days). Being a new person (on how the loan industry works) I believed her and started completing the formalities.
I completed all my documentation on 4-Feb and submitted it (couriered) to the Delhi Branch (i.e. K-59, 1st floor, lajpat nagar, part-2). My documents were received on 07-Feb-11 (I confirmed the same with Ms Usha).

After that i started following up (which lasted for almost 2 months) with the agents and even the Branch Manager there i.e. Mr. Sudheer Gupta (email id [email protected], Ph # 9868151782). These guys (including Mr. Naseeen, Ms. Usha and the branch Manager himself i.e. Mr. Sudheer) started avoiding my calls. I called them a number of times but nobody was willing to take my call.
The worst part is that Mr. Sudheer (the so called ‘branch manager’ of Lajpat Nagar branch) is picking the call and then disconnecting within a second (without talking/speaking). This has happened 4-5 times on 8-Apr-11. (If you wish then I can definitely send over my call records).

Then, I escalated this up the ladder (from ‘Agents’ to ‘Area manager’ to ‘Customer relationship manager’ to ‘Regional Head’) to make things work for me but negative. Finally I reached the National Head (Mr Vijay, CEO LIC HFL).

Staff (including the top management like RM and CRM) has showcased pathetic business ethics. I communicated several times with these people but most off the times failed to even receive an acknowledgment. Finally my disbursement happened on 6-May-11 (after approx 3 months).

The property/loan which I have applied was under the construction linked plan. I missed my first 2 installment of ~1.8 lacs each because of the delay caused by LIC HFL staff. I was forced to shell out a hefty interest to the builder due to delay in the payment (at 18%).

So, now i want LIC HFL to cover up for my interest (which I paid to the builder).

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