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Consumer complaints and reviews about lyft.com

Mar 28, 2016

driver with smell of Alcohol

Driver name Sam Martinez,
My name is Corinna. I was picked up late first of all. When I entered the car I could smell the smell of alcohol on his breathe. H tried to cover it up with gum but I don't drink, so I could smell it right away. I would like to know if you check all your drivers for Drug testing. He was also not driving very well. I had to repeat several times my place of destination. He also seemed like he was trying to make a pass at me. He was weird when he stared at me and them looked at my body. I almost didn't get in! I just wanted to get home. He was really creepy. To tell you the truth I did not trust him with my correct location. I ended up walking to my home a few blocks away. The whole time he was driving he kept looking at me through the mirror. Strange. He is very repulsive in my eyes not even attractive. Please make sure you check this out. I would hate some innocent person driving with this man since I already know he was drinking and driving. I was so nervous about getting to my destination that afterwards I thought I should have called the police. I do not plan to use Lyft again. I have had this driver twice and with my luck the third time I will call the police. Anyway, I really hope you take this into consideration and check all drivers for Drugs and have them screened. We need a ride not a date or someone who drinks. The car was also not very clean! It reaped of smoke and I have Asthma! Please consider that as well. Thank you, and I do hope someone fires him once a drinker always a drinker!
Patrick Victor
May 1, 2015

Lyft's Unethical Actions

Lyft/ Uber are notorious at dropping its drivers at random without giving them the opportunity to discuss the action. It seems like Lyft/ Uber are bent on getting Revenues from Customers as opposed to supporting the driver community which brings them the revenues. They have a pre judged mind set that the driver is wrong at all times and the rider is right. They want the driver to hear the abuses of passengers and provide them a sinister smile, provide mint and water and not offend them but they want drivers to accept the abuse showered on them by riders
Nov 23, 2013


I called the driver a few times, so he knew where I was because on was walking. When he pulled up I made it clear where I was 150 ft before our left hand turn. Once he finally arrived 10-15 mins after the he original told he would be at my location. Got into the car and he proceeded right, even after telling him agian. He stopped and asked if I had attitude. He went on to ask me if this drive was going to be "problem". I kindly said it's okay and got out of the vehicle. I called uber. I use a car service or even public transportation everyday (I live in Malibu and no I don't attend or have attend Pepperdine.) I have used this service before, had a great experience. This driver was mordifing.

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