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Uttar Pradesh

Consumer complaints and reviews about MAHINDRA XUV 500 W11 OPT

May 24, 2019

Re: Going left heavily while driving

Hi Himanshu, regret the inconvenience caused. We have shared your details with the Mahindra Area Customer Care Manager to look into your concern on priority.

Customer Care Team
Himanshu Mehrotra
May 22, 2019

Going left heavily while driving

Hello sir
I own xuv 500 w11 model vehicle number (UP 78 FH 0111 ) .I had purchased on 29 june 2018 from V.C MOTORS KANPUR and i had complain regarding my car dragging left heavily and i complain this on my first car service but the complain is not looked out. I complain on 2 nd service ( 27 march 2019 ) and they told that the problem may be due to soccer and some other parts and when the parts will be available from the company we will let you know and we pick the car. I wait for 54 days no one call me regarding my complain and when i call on dt. 20 may 2019 they forget my complain and when i told the same my complain they said yes sir let me check the parts . They pick my car on 21 may 2019 and today dt. 22 may 2019 they told me that we change the parts but the problem still there .
I talk to them but i dont find any assurance from their side

I am a genuine customer of Mahindra this is my second Car from mahindra, I have shown my royalty to this company now this is the time for a company to show your dedication and faith to your customer.
It’s about 11 months now and my problem remains the same from day one since I bought this car. I have given maximum time on it now I am fed up of this and I have not purchased this expensive vehicle to get open from every side now and then without any solution.
I simply want the replacement because of this genuine problem I am facing since first day.
This is the last hope I have from the Mahindra Side or else I have to go to consumer forum

Akansha mehrotra
Mahindra xuv 500 w11 opt
UP 78 FH 0111

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