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Mobile insurance

India,
Maharashtra

Consumer complaints and reviews about Mobile insurance

jdsh89
 
May 15, 2019

excess money collected during claim and not renewing policy

Respected Sir
myself Jinendra Doshi had purchased mobile insurance wide membership id 1002866135 having registered mobile number 9004656989 & registered e mail id - [email protected]

I would like to bring your kind attention towards my problem

1. I Want to renew my insurance but every time i call on customer care number, i am being informed that i will be contacted within some stipulated time but till today i had not received any call for renewal of my policy. On 11th may i got call and i paid the insurance premium and now they had refunded the amount & my policy is not continued

2. i had filed a claim for which i had to pay excess money every day i had called the customer care number regarding clarification for the same but till today i had not received any clarification and i am being informed that working are under verification
request you to assign proper person to look into the matter and provide me proper timely reply for the same
thanking you
hoping for the favorable reply as soon as possible

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