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MTC bus chennai

Tamil Nadu

Consumer complaints and reviews about MTC bus chennai

Harish Venugopal
Jan 14, 2016

poor service

its highly pathetic to say that service of mtc is too bad
and more specific to say in kk nagar depot
service of buses is countinus for therice and no service for next hour

and words used by official in depot is highly pathetic as if we are travelling in free of cost and the expenses are born out of there pocket

and i dont know what the time keapers are doing
they are just depriciating chairs and tables

mtc can save cost by removing such post
Jan 14, 2016


Jan 12, 2016

Need white board bus

Dear sir

I'm travelling nungambakkam to Anna ngr in this route so much deluxe and green bus coming it very high expensive.in this route we need white board bus. Thank you
Jan 8, 2016

Request for new bus or frequency of bus (b51)

Dear MTC ,

As you are aware, there is so much crowd in B51 bus because it is the one which connects medavakkam koot road and aasarkana / Kathipara stop. And we are wiating for more than 45 minutes for one bus in the peak hours.

We request you to provide more buses or please provide any cut service from medavakkam koot road to koyembedu via aasarkana .

It will be more helpful for us..
Jan 4, 2016

Need more no.95 buses

As the crowd from Thiruvanmiyur to tambaram east is always high, It will be very useful if you provide still more buses during peak hours
Jan 4, 2016

Request for new bus route from Vandallur to IT SIPCOT

Dear Sir / Madam,

Happy new year to all, Now a days your service is well and good, we are very proud about MTC and Tamil Nadu Government.

Sub : New route req from Vanadallur to SIPCOT IT park siruseri.

Between Vandallur to Kelambakkam Road, Many villages are growing very well from 2012 (Rathinamagalam, kandigai, mabakkam, Pudupakkam and nears)

From those villages many people are working in SIPCOT IT park as a direct employee as well as from service department (housekeeping, security, maintenance, etc..), For direct employee most of the company's are arranging transport for them, But not for service departments, Since many of the them are getting very trouble during the travel.

Non-avilabilty of buses and vechical, The Private travels are charging more to travel in this route.

Kindly considered our request in very serious and take necessary action on this.

Thanks in advance,

With Regards,

Dec 31, 2015

Charge for urination in velachery busstand public toilet

In Velachery bus stand, the person incharge of public toilets in busstand is collecting more money from public and he is behaving rudely if any question is asked. He is in drunken status all the time and all the days and smoking while in duty and up on that he is collecting 5 rupees for urination alone which should be actually one rupee or a maximum of 2 rupee. If he collects 5 rupees from each person, public may not be interested in using it and may urinate outside itself. And his status and behaviour is also not good.
Dec 26, 2015

New routes can be routed

New routes of buses can operated from velachery via pallikaranai ,medavakkam,shollinganallur to siruseri ,kelambakkam ,kovalam,mamallapuram instead of operating all buses through srp tools few buses can be diverted through these routes will be useful for the passengers travelling and also travelling time also can be reduced more it peoples are staying in this area so they have reach velachery or medavakkam to catch the buses pls consider this complaint operate few buses through this route.
Dec 26, 2015

51 routes buses were not operated properly in correct timings

51 route buses are not properly coming at time mrng first bus is at 5:30 am bt they r coming at 5:45 or 6am and during peak hours they are coming 2 r 3 buses at same time after that they are no buses for 30 to 40 mins and also all buses are converted green boards bt they were stopping in all stops there is no difference between ordinary and express boards.Frequency of buses can be increased becoz more people travel in these routes and this route contains more no of college and schools more no of buses can be operated.
During afternoon more no of buses were operated in cut services till medavakkam junction so people are suffering to reach asan colg ,pallikaranai ,balaji nagar Bus condition is too worst except hat new digital display bus which is operated by adambakam depot.Additional buses can be operated by these depots ALJ ,TAJ,CWI .consider it allocate the proper timing additional buses
Dec 21, 2015

Rash driving

Bus no tn 01 n 8296, route no 547, date :21 /12/2015, time:12.30 PM. The bus driver dashed our car and went away. When questioning him he is answering irresponsibly. Mtc is responsible for the damage caused to my car. Very bad maintenance of vehicles and drivers
Dec 19, 2015

Unable To Use Bus Service For Public

We are staying in shanthi Nagar ,Kollumedu and Travelling to Chennai Central For Job Purposes.
i State That Busus Plying towards Avadi /Redhills.Route No 61R in Batches,During Peak And non peak times .We Find It Difficult To Use the Services,As It Plyes In Batches Not In Regular Intervels.I Feel That It Is Of No Use Of Publics.If Busus Runs In Batches and At Times Bus Not Stopping In Designated Stops.Request your Swift Action to Solve This Problem.
Dec 15, 2015

Madambakkam Unnoticed

Hi MTC Team,

There are only few buses to Madambakkam.

Normal Buses:
51G - Tambaram East - Vengaivasal. Now this service is extended to Medavakkam Koot Road. I think we still have same number of services/decreased as this is white board.
51K - Tambaram East - Navalur/Karanai. Now all the services of 51K is extended to Navalur. I think we still have same number of services/decreased as this is white board.
151 - HighCourt - Vengaivasal. Total: 2 services. One in morning and one in evening.
51D - Tambaram East - Broadway. Total: 2 services. One in morning and one in evening.

Small Bus:
S3 - Chromepet - Madambakkam. 30 Mins Once.

Services Cutoff:

70c Ext - Koyambedu Market - Mambakkam. Total:6 Service[3 Up and 3 Down]. I am not seeing this service any more. I think it was cut off without prior intimation to the people.
251K - Tambaram East - Kovalam. Total: 2 Services. One in morning and one in evening. This is cut off from service without prior intimation to the people.

Route Changed:

M14 Ext - Balaji Nagar - Saidapet/NGO Colony. This bus was intially introduced via Vengaivasal. But right now this is plying via Rajakilpaakam.

Already there is a bus[A5] which connects saidapet from Rajakilpaakam.


51G bus extension is a welcome move by MTC but this has to be properly timed and additional services to be introduced which will suffice the demand in this section. Only if we have daily service and timing, people will try to use it. I had wasted 2.30 hrs to travel 9KM because of improper timing.

51K bus extension is a good move by MTC as this connects areas near Tambaram with OMR.

If we get additional bus services to Medavakkam/Sholinganallur, it will be really help to us. Right now we have to depend on 151 / 51G services[Mostly these services are terminated in Vengaivasal].

We have many M14/14M services to Medavakkam Koot Road, if we extend it via Vengaivasal it will increase patronage in this section.

There is no proper intimation on the buses, MTC had initially introduced 51G express services instead of 51G normal services. But without any intimation it was cancelled. If we get 51G express service in addition to 51G ordinary service. it will increase patronage.
Dec 8, 2015

No MTC buses run to poonamalle on 8th-DEC-2015 from evening

No MTC buses run to Poonamalle on 8th-DEC-2015 from evening from Chennai(All 54 series from Broadway, M49 thiruvanmiyur and 88K). Around 1000 people waited for buses in Guindy.

Impacted peoples in the following Routes:

from Guindy, Butt Road, Trade center, Ramapuram, L&T, DFL, Mugalivakkam, S&S, Porur, SRMC, Iyyanpanthanal,Kattuppakam, Kumanancavadi, Poonamalle, (Indirectly impacted routes Mangadu, Kundrathur 88K)
till 10.30 PM no bus to Poonamalle Via guindy. Only 1 bus crossed with fully crowded 54G and 54F via guindy.

On 9th DEC 2015 no bus from Poonamalle to Broadway via Guindy, Since, none of the 54 series buses are went to Poonamalle depot on 8-dec-2015 night,

7News and Thandhi news channels covered this news.

MTC Admin and In-chargers please take necessary action. All the people's(Ladies, kids, old mens and womens and commuters ) are struggling.

Try to understand the people and do the needful.

Nov 30, 2015

bus route changed

Sir, i am living at vyasarpadi M.K.B. nagar. I know that in mullai nagar there was a road damage. except 2A and 116A buses others like46G ,57F,57,157 all the buses or going in that damaged road. What is wrong if this 2 buses going in that way. One more thing if we ask about this issue the conductor talking so roudly to the public. They are working for public this is not good to behave. Take the necessary steps immediatly.
Nov 27, 2015

Money Collecting and Cheating Public

Dear MTC,

Now a days, Your Service is Become Very Very Money Minded in Changes of the Ordinary Service Buses into Express and Deluxe Services.

When asked in Customer Care Service, They saying Give Petition for Ordinary Buses Required.

We people asking, Did u Informed/asked to Change Ordinary Services into Express/Deluxe Services...

I Was traveling Regular on 11G Route which is Operated from Broadway, am Boarding in Central/GH, Already This route is every time asked 20Mins a bus only got replied., But now Running Express Services as old Fleet No's KNI 0425,0435,0244,0103,0127,0126.. These Buses Running Several Times as Express and Ordinary. Why this Happening. If a Bus Running Ordinary, the same Why need to Give Express Fare. (Blindly Collecting Money from US). now for sake they were running few New Buses KNJ some 0476's.. And in 47 Route also Affecting with the Express Services

If you Require to Change Express, U Can But not Disclosing the Ordinary Services.

And In General You(MTC) are Running Money Minded and Blindly Collecting Money from Public. That is True Since i was Seeing lot of Routes Now Ordinary Services are Changing to Express Services.

MTC Due to Cheating in Terms, that If we ask in Customer Care they are simply Telling Public is asking Express and Deluxe Services. Thankfully if some people asking We can Provide, But Don't Disturb the Ordinary Services and Routes. Better Give that Service as Extra, in which it is helpful to your money Growth.

Thanks & Regards,
Saravana Kumar.A
Nov 17, 2015

Request to increase the bus frequency

Respected Sir,

It would be better if the frequency of the route (568T)- CMBT to thalambur is increased in the morning time
As of now only 1 bus is available in the morning
if the buses are increased it will be helpful

Nov 17, 2015

bad condistion of bus

Respected Sir,

This is regarding the condition of bus VPI-3045 (Route-570) from CMBT to kelambakkam
there is a nail which is poiting inside the bus near the 2nd seat in the ladies side for more than a month
this nail will hit and damage the passengers very badly
Please do remove the nail/screw and help the passengers to have safer journey

Chandana Reddy
Nov 17, 2015

Need more busses

I live in shollinganallur, during weekends 570 busses will be full rush and there won't be space to even stand. And buses frequency is also not proper. I can see many of other route busses go with less passengers or with no passengers at all. It would be helpfull for public if you arrange more busses during weekends. And monday mornings in CMBT also busses will be full and there wont be space to stand also , try to understand the problem and provide more busses if possible, that would be very usefull.

Thanks in advance incase if you understand our problem and provide more busses.
Oct 27, 2015

worst behaviour of tiruvanmiyur MTC senior officer

I was really happy about MTC how peoples are getting benefits....

When we are compare with other states here bus pares and traffics are acceptable.

Today morning I have planned to go to thambaram from tiruvanmiyur... I don't know which bus will go to tambaram so I went to tiruvanmiyur depo. One senior person was there I asked him which number bus will go to tambaram. The way he was answering is really pathetic.

"Go and see the board and to get the bus why should we want to tell the bus number and all go and roam around bus stand to get bus" he replied.

I was simply stands there and I saw most of peoples were disappointed like me he is behaving rude to passengers...

Please do the needful action on priority

Oct 15, 2015

not keeping on time to stops

hi im JAY from avadi route no AVI 1511bus is not keeping time on stop driver name is MANI conductor name is VINAYAGAM
both of them behave rude to passengers
Oct 14, 2015

MTC A/C bus conditions 19B

I am daily traveller in 19B route. Recent days the conditions of 19B A/C bus and passengers conditions are pathetic. All the A/c bus in this route are not working properly. There is no chilliness at all. Instead all of us travel in sweat. It even creates breathing problem because of suffocation.
Request for remedy.
Tamilselvi K
Oct 9, 2015

Need the buses-M49

We need the buses from thiruverkadu to thiruvanmiyur via iyyapanthangal ,porur ,guindy. Also we don't have through bus for this route.so we are taking more than three buses every day,also need more buses for this route.already M49 bus operated for this route but now its getting stopped by MTC.kindly look into it and make the frequent buses from 6a.m to 10p.m for this route.more peoples affecting because of this issue.

Awaiting for your earliest action on it.
Tamilselvi K
Oct 9, 2015

Need the buses-M49

We need the buses from thiruverkadu to thiruvanmiyur.already M49 bus operated for this route. But now a days it got stopped by MTC.also no through buses for this route so most of them affecting because of this.also need more buses for this route. Kindly look into it seriously. Because we are taking more than three buses to reach thiruvanmiyur.
Ms James
Oct 1, 2015

misbehaviour of bus conductor

This is about a bus conductor in bus TN01-N5907. He was shouting at everyone for not having cash change (when it was clear his bag had changes). Since everywhere change is required, it's hard for us to manage every day. And since I had change, he had problem with me talking on phone. India being a country supporting Women Empowerment, a complete stranger has no rights to get angry on any lady like that. I was not trying to run away with the money and that is all that matters to him. Felt embarrassed in front of those many people in a crowded bus. Respecting someone is his choice but disrespecting someone is definitely not his choice.

Travel time was 10.15 am.
Sep 27, 2015


I was driving the car with my daughter to take her to school towards mylapore. At Adyar gate singal, One MTC bus came very close to me and continuously horn even the signal is RED and over take the car very very closely. and then the bus driver shouted me. I was totally scared on such rude behaviour of a driver of public transport vehicle. I request you to take necessary action on the Bus driver.

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