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My SBI Account

Uttar Pradesh

Consumer complaints and reviews about My SBI Account

Ahmad Muhammad
Jul 16, 2019

Cyber Crime

I, Ahmad Abdullah Salih Muhammad, having SBI Account No. 35XXXXXX758, CIF No. 88XXXXXX642, mobile number 8429404124, email: [email protected], was surprised to receive messages from BX-ATMSBI telling that my card was used and some amounts of money were taken from my account, that drove me to call and ask for blocking my card immediately.
Dear Ma'am/Sir
All of that happened yesterday; that is 15/07/2019 between 6:47 pm and 6:49 pm... in less than two minutes time. My ATM card was with me at the time I got the messages and it is still with me now and I did not give it to anyone nor gave my Bank Account personal information to any person. Further, my account's online transfer service is inactivated.

Looking into the details, there are four cases of purchasing:

1. A purchase was done on POS 248742000103177 at GOOGLE *PROXIMA BETA txn# ############. The amount is 799.0 Indian Rupees.
2. A purchase on POS 248742000103177 at GOOGLE *PROXIMA BETA txn# ############. The amount is another 799.0 Indian Rupees.
3. A purchase was done on POS 248742000103177 at GOOGLE *PROXIMA BETA txn# ############. The amount is 420.0 Indian Rupees.
4. A purchase on POS 248742000103177 at GOOGLE *PROXIMA BETA txn# ############. The amount is another 420.0 Indian Rupees.

In other words, the amounts of money stolen are: 799 + 799 + 420 + 420 = 2438.

I am the holder of the account and the ATM card was with me (and it is still with me), at the time of this crime. How did that happen without my permission? or Knowledge.

Therefore, and as for the mentioned above as I said without my knowledge and without losing my card (supposedly, as the card is still with me) or getting an OTP from MT-SBIOTP to my mobile as is the policy followed, I kindly request you to take 100% responsibility of what happened to my account, and track and hunt those behind down and send my money back SOONEST.

Looking forward to hearing from you, soonest,

Kindest Regards,
Ahmad A. S. Muhammad

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