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Consumer complaints and reviews about NDPL

anil nain 16
May 30, 2017

electricity cut

R/sir with due respect I want to inform u that I m student .There is large no of electricity cut in gopalpur village. The daily time period of cut is 1 hour early morning 5:30 to 6:30 most of the day and large no. of small cut 10 to 15 min .This is very conjusted area. People's are faceing lot of problems in the summer day without electricity mainly small children. plz take a sutable action against electricity cut. we will be very thankful your for this.
thanking you
Ram Chander (s.o.)
Dec 19, 2016

Street Light not Working

Street light of pole 512-10 1/3 in Qutabgarh, Kali Mata Mandir Wali Gali is not working from past 4 months. Please do needful at earliest to avoid any mishappening in the street.

Mob: 9015869586
Ram Chander
CA No. 60009668504
Anjali 906
Dec 17, 2016

Street light is not working

Hello sir,

This is to inform, street lights were not working in my location from last 4 days (U-412, mangolpuri) , in night time this area became too dark, and some mad people and thief were roaming around .. due to this children's were not able to come out and old peoples are not able to walk on the road.
Please resolve this issue as soon as possible..
U-412 mangol puri , delhi
Phone no. 9953002722
Jul 10, 2016

Worst supply of electricity

I m the resident of p 1 sultan puri, street no 19...There is poor condition of electricity and water supply. ...due to irregular electricity problem. ..I could not able to pursue my studies. .....Please take necessary steps to improve the conditions. .....

Thanks and regards
P-1/ sultan puri
Street no 19

Medical student
Anil Bhat1
Jun 13, 2016

Frequent power shutdowns in Jain Nagar Karala,Delhi 110081

For last few months there are frequent power shutdowns in Jain Nagar ,Karala ,Delhi-81.The concerned personnel at customer care office are not even picking up phones.Even after a drizzle or wind the power is immediately cut and takes hours to repair.This all is mostly done without information.Please remove such inefficient persons from these responsible positions so that our sufferings are taken care of.
Rohan dabas
Jun 13, 2016

Theft of electricity

Sir/mam i am alok dabas and i want to inform you that in our in our neighborhood some people theft electricity from electricity pole .this cause overload and the pole become damage. we face electricity problem over a night and day. Thier address is main ghevra rod ,opposite old SBI bank kanjhawala .there is street opposite to the bank. the house may be 5 or 6 in street they theft electricity usually in night or day for long hour and a humble Request take some action against them .this might be very helpul for us .please sir dont reveal our identity. Thankyou sir.
Jun 5, 2016

Electricity Theft

Dear Sir/Madam,
Karan Singh, House No. 46, Amedkar colony, Near Dayal Market, Alipur, Delhi - 110036. hamarey padosi hain.
ye pichley 3 saal se bijli chori kr rahe h. unke ghar m 10 kiray k makaan hain, aur cooler, ac vagarah sab chaltey h. sir unka bill sirf Rs. 200/- ya Rs. 250/- hi ata h. sir ji, inhone first floor pr bijle k wires cut kiye hue hain. aur wahin se din raat chori krte hain. aur jab chapa padta h to ye apna taar hataa lete h, aur baad m fir lagaa lete h. sir ye direct karke bijli chori krte h 1st floor se. aur inke paas bhot sari black money bhi h. Sir please take strict action.
thank you in advance.
naresh tandoan
Jun 1, 2016

head light in front of g3s cinema

me gioing to draw your kind attention that the light in front of g3s cinema FLOOD LIGHTS ARE NOT WORKIND SO PLEASE TAKE THE NECESSARY ACTION IMMIDIATELY
May 10, 2016

Electricity theft

I would like to bring your kind attention towards the address House number 147 akbarpur Majra New Delhi 110036 where the family residing consuming the electricity illegally , although they have their own electricity meter but with the help of the electrician they have made some changes in connections & theft the electricity from nearby existing pole (back street) through wire hence receiving bills for one or two bulbs only but using all appliances including Geysers, hitters, induction, electric iron & many more in winter & 3 ACs in summer therefore getting bills with nominal charges. They are doing this activity for the last 7-8 years regularly , you can check their electricity bills & after seeing them you can easily track how many appliances they are using & how much amount of bills they are receiving. If your department raid suddenly at this address during early morning time or in after noon hours then you can easily catch them red handed.

I hope you will act on this matter & will take the strict action against those culprits.
Mar 9, 2016

complaint electricity

I lived in budh nagar, inder puri, new Delhi . My address is D-366 budh nagar , Inder puri, new Delhi . I have comlaint many times regarding electricity theft by my neighbour Ashok kumar & Shanti Devi. House no is same D-361, J.J.Colony , Inder Puri, New Delhi He is misusing the street light around 2 years. He thefting the electricity in night after 10:30 and this is his daily routines. I am surprised after so many complaints ndpl is not taking any action towards this electricity theft.I am planning to send the mail to area manager. Please take a necessary action towrds this issue as we have faced frequent power cut due to electricity theft by my neighbour. I am hoping positive response..For any details please reachout me..kapil
parvesh pal
Nov 29, 2015


Hello sir,

I live in jain nagar karala gali #2 here is the no nay street light working. now these days theft has been started robbery.

please change these street light which is not working.
Oct 24, 2015

Electricity Theft

I lived in budh vihar, phase 1. My address is E-1/64 budh vihar phase 1. I have comlaint many times regarding electricity theft by my neighbour Pushpendra choudry. House no is same E-1/64 budh vihar near rajni gupta hospital. He is misusing the street light around 2 years. He thefting the electricity in night after 10:30 and this is his daily routines. I am surprised after so many complaints ndpl is not taking any action towards this electricity theft.I am planning to send the mail to area manager. Please take a necessary action towrds this issue as we have faced frequent power cut due to electricity theft by my neighbour. I am hoping positive response..For any details please reachout me..kapil
renu rajput
Aug 16, 2015

misbehavior of employee name Veirender singh Ag-II

Dear Sir/Madam,

Mr. Virender Singh (AG-II) been handling customers like beggars or downtrodden animal. He is the person do not know how to behave with the customers.If his interest is not to do the task of the public then, he should left the office or do other task which is suitable his attitude not to irritate on public.
Today(13-08-15) at around 12.15 PM , I visited NDPL Rohini sec-3 office & Mr. Virender Singh sitting on the window no.3 , I simple request to him ,sir, I want to change my name on bill, what the procedure to do it ? He asked me in very rude manner, "Do you have request no for it?" I replied no sir.
At that movement of time, He boiled out at me at very loud voice , Pata Nahi Kaha-Kaha se chale aate hai, pata kuch hota nahi,seedha muh uthaya or chale aaye sir khane ko? Chalo hato yaha se , request no lekar aao?
and so on...!!!!
Is this the way to handle the customer ? If he do have other work, then who will do this work?

Therefore you are request to either remove or punish him properly, so that he not repeat it anyone in the future.
Expecting positive response from end, ASAP

Thanx & Rdgs

Renu Rajput
H-30, Sai Apartment Sec-13, Rohini Delhi-110085
CA No.60012328526
Aug 11, 2015

Electricity theft

Here Electricity theft
H-1/31 Sultan puri DELHI 86
Their are one man always theft Electricit .
Pleas . Arrested . The. Theft
jagdamba prasad
Jun 27, 2015

theft of electricity

person name gulab sing theft electricity hose no b80b street no 5 main banke bihari mandir road opposit sundeep electricals theft electricity from last 10 months and till now the meter of his house was cancelled by ndpl due to not paying their bills and then he starts theft
Jun 24, 2015

Change of email address

I would like 2 change our email address what can I do to change this
May 1, 2015

regarding frequent power cuts

I am a resident of J-1397,Jahangir puri,delhi-110033.
I have observed that since last 3-4 months power cuts in our area have become very frequent and it has become a daily routine of 3-4 hrs of power cuts daily with no fixed timings
And when there is some rain or even a little drizzle then power cuts lasts 6-9 hrs
The condition of power supply has become very poor in our area
We are forced to live like as if we are living in some remote areas where there is no power

I would kindly request you to interfere inthis matter as it has become very diificult for us to live wuthout power in jot summer days.

Gurdeep Dutta
Apr 6, 2015


Street light not working from last 15 days. at POCKET A-1 , SECTOR-6 , ROHINI , DELHI -85
POLE NO. IS - SL561-25...7/1
Mar 15, 2015

street light not working

Street light not working from last 15 days. at sector -3 ,b-8 (block 13-24 no.) rohini sector -3
Tanya Sharma
May 3, 2014

street lights not working

Feb 17, 2014


Resident of F-7/ House No. 57 and 58 Sector-16 Rohini. Is doing Theft from past one year. Even House NO. 58 has no meter installed.

PLease do some action.
Feb 16, 2014

theft of electricity with life risks

Dear Sir,

Please take action on undermentioned address as they regularly consuming electricity by shutting down meter during 9 pm to 7 am.
they connect direct wire to main supply which causes the spark and there is always a risk of fire which is my major cause of worry. As the concerned person are having contacts with Delhi police so no strict action is taken till date.
I can only request by deputing these complain keeping my identity confidential for safety reasons and hope for QUICK ACTION.

The detail of person who theft electricity is
Mr kukkey/pappu
house no D-44 old gupta colony
Top Floor near pnb atm
Sh Bhagat sing gali old gupta colony vijay nagar
Jan 4, 2014

Electricity theft

Electricity theft
Dear Sir,
I am to inform you that I made 5-6 complaints against electricity theft at ''F'' Block ,Gali No.10, Rama Vihar Near Omkar Dham Mandir, Delhi-110081 by some residents directly from electricity pole at 7.00PM To 7.00Am .Electricity theft by your ndpl line man and trip taken 1000 per house But surprisingly no action has been taken so far and they are continuously theft the electricity. There is some involvement of your staff in this mal practice of electricity theft otherwise it is not possible. The main thieves are working in police and they have relations with local police also as whenever any surprise raid is conducted they removed the wire from electricity pole/main wire and thereafter they again start theft the electricity. Therefore, i suggest not to engage local police with the raid and some other force of neighbour police station may be engaged so that actual thieves could be apprehended red handed. There is need to conduct raids during the night hours i.e. after 8 PM when all the thieves theft electricity from electricity pole/main wire. The theft is carried out at Electricity Pole No. ,Pole No. is 513-6 /12-2-2. They have also removed the stright light from that poles so that no body could easily identify the electricity theft. The houses near to electricity poles are regularly thieving electricity despite repeated complains. This might be causing a huge financial loss to the NDPL. Request to take stern action against them and concerned officers may also be pulled for not taking action against the electricity theft. Please let me know the outcome of the complaint as well as concerned authority where the complaint could be lodged fo
Jun 7, 2013

customer care busy

All the help line numbers go busy whenever we try to repory some complain .
we need to call again and again 15 to 20 times to talk to the customer care executive .
we want an action for this so that an immediate access is provided to the customer .
Mar 18, 2013


my sister applied for new connection but the office holders asked her to pay Rs.2000 for their convenience.They told her that her dacuments of house are not proper,which is absolutely wrong.I hope authorities would look into this metter and will provide a new connection and meter.

A-47, Jaswant coloney,Budh Vihar,new delhi

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